TicketPort Anmeldelser 

236
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I bought tickets back in May for Taylor Swift (Aug 20th). They were ridiculously expensive but my main concern was whether they’d be legitimate. Heard so many horror stories about resale sites. I did... Se mere

Bedømt til 5 ud af 5 stjerner

Tried to find Ricky Gervais tickets on all the usual sites, Ticketport had them & at a very reasonable resale price of £75 to see him in Watford on Sept 17th 2025, I read the reviews of the site & i... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic service. This was the first time I was using TicketPort and I was a bit worried when my tickets didn't arrive straight after order but the customer service was very good, responsive and reas... Se mere

Bedømt til 5 ud af 5 stjerner

I was sceptical at first after reading bad reviews about other ticketing re-sale websites but everything went smoothly, just as described in the FAQs. E Tickets came through 4 days before the gig. I... Se mere

Virksomhedsoplysninger

  1. Billetformidler

Skrevet af virksomheden

TicketPort is a safe and secure platform to buy tickets for music, sports and comedy events throughout the UK. All prices are upfront with no hidden fees. TicketPort is part of the Fair Ticketing Alliance.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

236 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(236)

9 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

Ticket Port fees are too high

Ticket Port fees are too high. At face value the tickets should have cost £67.50, but was charged £105 per ticket. Ridiculous mark up price. Not impressed.

16. december 2022
Uopfordret anmeldelse
TicketPort-logo

Besvarelse fra TicketPort

Hi Karen, the TicketPort booking fee is only 7.5% which is in fact lower than almost all our competitors. It is also worth remembering that there are always booking fees and charges in addition to the face value regardless of your point of purchase, so no one would be purchasing at the face value price. As a transparent website we display the face value throughout the booking process, and the price you originally see is the price you pay with no extra hidden charges added later on. We hope you enjoyed the event and the opportunity to see Peter Kay's first London O2 show in over 10 years. We can see tickets were bought 12 days before the event and were received a week before the show.

Bedømt til 5 ud af 5 stjerner

Superb customer service

Superb customer service, probably one of the best I’ve ever dealt with. Super helpful, quick replies and will 100% use them again to buy tickets in future! Highly recommend.

15. december 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Tickets only arrived on the Thursday…

Tickets only arrived on the Thursday but we were kept informed of the reason for delay and when it would be resolved although you could improve this by notifying people two weeks before. I had to contact you before I got information as I am sure others did, adding to your workload . You would save yourselves extra work if you routinely notifies people 14 days pre event there was going to be a delay sending out tickets and what you were doing to resolve this. Otherwise, everything fine and in fact you upgraded me at no extra cost and I had a brilliant view. Should really have rated you 3.5 not 3!

3. december 2022
Uopfordret anmeldelse
TicketPort-logo

Besvarelse fra TicketPort

Thanks for this positive review. We have since been in touch to confirm that we did send out event information over two weeks before the event so it is unfortunate you didn't receive this or it went in to your junk mail (we do advise adding our email address to your safe sender list after purchase). We did however respond promptly when you first contacted us. Whenever there is a delay in tickets being sent out, which is normally out of our hands and because of issues with the venue, we keep all our customers as up-to-date as much as possible. We sent a total of four emails in the three weeks building up to the event. We are glad you otherwise appreciated the service and our complimentary upgrade!

Bedømt til 5 ud af 5 stjerner

Brilliant, no issues

Fantastic service. This was the first time I was using TicketPort and I was a bit worried when my tickets didn't arrive straight after order but the customer service was very good, responsive and reassuring. I received tickets around 1.5 weeks before the event whcih looked like simple QR codes. The event took place yesterday (Ricky Gervais at O2) and everything went smooth. No issues. Will definitely be using again. Thank you!

7. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Spot on

Spot on, bought on Sunday went to gig on Wednesday
Customer service great response when i asked a question
Would use again without hesitation

23. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Buying process was easy with no hidden…

Buying process was easy with no hidden fees. Confirmations were received in good time and the contact centre answered a query almost immediately. No problems with the tickets on the day. Whilst I’d rather not have to use sites like this to buy a ticket on resale a couple of hours after they were all sold out, but as it seems that’s the way of the world then this site/company seems to be a good one to use.

16. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had an unfortunate events happen…

I had an unfortunate events happen which means I could not attend, ticketport respond via email straight away said they would message me back by end of the day with a response and have gave me a full refund. I will be using again in the near future

16. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Extremely satisfied customer

Best customer service ever.. recently purchased tickets as a gift my son, unfortunately he will be away on the date, I emailed ticketport explaining the situation they responded the same day and arranged a refund. A brilliant customer service.. I have no hesitation recommending this site.
Thank you ticketport. 100% 👍

15. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolute excellent customer service…

Absolute excellent customer service from this understanding and cooperative company.
Bought some very expensive tickets in error, and they went out of their way, at the weekend, to contact the seller and negotiate a refund. They didn’t even charge me the admin fee for the cancellation.

13. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Awesome gig, go Paolo!

Although a bit dubious as we had never bought tickets in this way, we were delighted when the tickets were emailed to us, we had to put them on our mobiles and gained entry ( by them scanning our phones) without any problems! Couldn't be happier. A stonking gig so we are so glad to have managed to purchase these tickets!

31. oktober 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I was honestly so concerned when using…

I was honestly so concerned when using ticketport for the first time,I must say they have been amazing from start to finish! I raised my concerns before the concert and they instantly responded, and completely reassured me! I can't pick one fault, everything was completely smooth sailing. I would absolutely use ticketport again.

7. november 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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