Ticketkosta Anmeldelser 545

I don't recieveing any answers despite so many phone calls and e-mails. You didn't send me a second ticket and scammed me on 300pln. I will solve this case in another way if I will not recieve an answer.
Best regards
Bartłomiej Sowiński

My order number is #34147

Good places, great game

Très bien site répondant aux besoins des clients

I purchased tickets for the Usyk vs Dubois event on 28 April 2025 (Order #32501).
On 18 June 2025, the tickets disappeared from my account without any notice. I sent multiple emails and WhatsApp messages to Ticketkosta but received no reply at all.

Believing my tickets had been cancelled, I postponed my visa application. While I finally received the tickets three days before the event, it was too late — I could not attend due to visa issues caused by their lack of communication.

Ticketkosta’s poor service and complete absence of customer support caused me financial loss and ruined my plans. I cannot recommend this company to anyone.

Update after the company's response
I must reiterate that my complaint is not about the timing of the delivery process you mentioned, but about the complete absence of any information regarding my order, purchase, or payment in my personal account.

From June 18, 2025, until today, my personal account has been entirely empty — no record of my tickets, no confirmation of my order, and no indication of my payment. This situation persisted for weeks without any notice, explanation, or response from your side despite multiple emails and WhatsApp messages I sent.

The lack of access to my order information and your total failure to communicate created a reasonable belief that my tickets had been cancelled or lost. Relying on this assumption, I was forced to postpone my visa application, which directly resulted in my inability to attend the event.

This constitutes a failure to provide the service in a timely, transparent, and reliable manner, causing me direct financial loss and loss of opportunity to use the product I paid for.

Sehr zu frieden
Hatte Karten für das Damen Finale EM2025 in Basel. Alles Top. Gerne wieder.

On this website, I bought the worst tickets at a hugely inflated price. Never buy anything here.

Updated
Order number #32489

The tickets for WEURO 2025 were delivered without any problems – thank you very much – we'll be back!

Sold tickets at 5x the regular price to underage child, no email confirmation, no possibility to cancel !

First time buying tickets for Roland Garros, great service, no problem encountered at all. Thank you

No tuve problemas. Todo salió muy bien.

Multiples times using TicketKosta to buying tickets for events around the Europe last time for UEFA Conference league final in Poland , always good customer service and fast delivery i,m highly recommended them at all, cheers Sam

Got my Nations League Final ticket through Ticket Costa—everything was smooth, and the match was incredible! Highly recommend them!

Deuxième achat via Ticket costa
Bonne communication via WhatsApp et mail.
Le suivi de la commande est clair et précis. Livraison des places dans les temps.
Attention après votre commande aux escrocs qui vous contacterons par mail pour se faire passer pour des intermédiaires de ticket costa pour vous voler vos places.

Wszystko poszło dobrze i bilety dostaliśmy na czas

Super site. J'ai reçu mes billets avant le match.

Everything went well and we got the tickets on time

Everything went well, but my team lost the match