Thundernoise Anmeldelser 701

Yet another customer experiencing delays, ordered on the 11/08/25 requested an update on the 23rd to be told there was an issue with logistics and a shipping date was unavailable. Refund requested.

Order placed on the 7th of August and on date of writing this EOD 26th I still am yet to receive any update for shipping, no dispatch notes, no confirmation to state that my order has even been packed. What’s frustrating as well is the fact the company’s mailing list is sending constant updates on the Page and the current sale but still have yet to update me further on my own purchase made almost 3 weeks ago

I was super excited to put in my order and was planning on wearing the new tees to the gym but so far I am incredibly disappointed and annoyed, honestly find it hard to recommend a store who goes radio silent on not only myself but what looks like other customers as well. Delays can happen however for what you are spending and the amount of time I have been waiting already I cannot in good conscience recommend this company at this stage

Excellent products, great customer support, the only thing is logistics takes a bit longer which is fine

Did an order more than two weeks ago, I expected all this time to get an email when they send the order. Still waiting... Order number #64782, is it possible to have news about it? Sent two emails but no response yet...

This company must be in financial difficulties or something because my order was placed 4 August and still no sign of dispatch. I would be very wary of ordering from this company in case that don't deliver. order number : THUNDER#64496

Ordered 4 t-shirts on the 10th August, still yet to receive any communication despite them taking the money. Commented on instagram, messaged on instagram and emailed but not response despite multiple messages.

Absolutely shocking , no delivery updates, no response from my emails, looked in Instagram and lots of people have the same trouble

Avoid this company 🙏 just not worth the hassle

Now gone to my bank for my money back as it's unacceptable

Ordered on the 8th August. Told 5-7 days shipping. Fast forward 2 weeks and nothing. Emailed them about my order not arriving and just got a generic response that I've seen on other bad reviews here about how I will "receive an email once my order has been shipped". Very disappointed, not what you expect when spending £60 on t-shirts. Requested a refund through my bank..

Ordered a long time ago and still don't have anything.
Sent numerous emails but didn't get anything back.
I want a refund. I want my money back. I

If this doesn't happen in 2 days I will tell m Dutch Bank and they will mark them as spam (means that no one from the same bank will be able to buy from them). Gladly my bank is one of the biggest banks in the country, so that means they will have no Dutch customers anymore because they definitely don't deserve it.

Tardaron en entregarme unas camisetas dos semanas mas de lo que me dijeron. Cuando llegaron, la calidad no era la esperada para unas camisetas que se supone son de hacer deporte

The product arrived very fast and was as described.

Great service, client support responded super quickly. Also the quality of the t-shirts are great!

*update* not only are they now refusing to respond to me, I still don't have the items, I've had to raise a charge back with my credit card. But they have enough time to ask trust pilot got my information* DO NOT BUY FRAUDULENT SITE. I ordered two tops almost four weeks ago, I chased them up and was told they'd be shipped "when they're ready" I queried what that meant as the website said ship within 24 hours, they have stock issues and logistics issues. It's a shame as I have to cancel the order, they should be clearer on their website if they can't meet their shipping deadlines

Número de pedido THUNDER#64500

Lástima no haber leído los comentarios antes, llevo más de dos semanas esperando mi pedido, cuando se suponía que el envío era de 1-3 días laborables.
Me puesto en contacto a través de mail e Instagram y no recibo ningún tipo de respuesta.
Me siento estafado.

Placed an order on the 4th of August. Paid and received a confirmation but since that zero communication from their end.

My order number is 64429.Hope this speeds things up. Will update this review

Update:
Received a email from thundernoise on the 18th:

We’re currently normalizing outgoing shipments, which may cause some delays. Your order is being prioritized, and you will receive tracking details as soon as it dispatches.

Update 27-08:

Still no shirts

Update 29-08:
I contacted the support department on August 27th to request an update, since they had already mentioned in their email on August 18th that my shirts would be shipped with priority. I received the same reply, essentially repeating what they had written on August 18th. The only difference was that they closed their email with:

P.S.: Due to the high volume of messages we are currently receiving, our response time may be longer than usual. Therefore, we ask that if you do not need to process any changes to your order, please do not reply to this email. Thank you for your understanding.

This struck me as very unfriendly towards customers.

On August 28th, I finally received confirmation (my order was placed on August 4th) that my order had been shipped.

I ordered 3 t shirts and there was a massive delay in receiving them. Ordered July 21st and received today, Aug 12th. I sent many e mails and did get replies. It was only when I asked for a refund and then sent a further e mail asking again that my item was dispatched and then delivered. I have to say that the items are great. Not washed yet but definitely great. Would've been 5 stars if they had come in the expected 5-7 day window suggested.

I have ordered shirts from this company before and was very satisfied back then. That’s why I placed another order over 4 weeks ago. Unfortunately, this time I received no communication apart from the order confirmation. There’s no way to get in touch with the company, and it would have been nice if they had provided updates about any delays. I’m sure there’s a good reason for it, but this is not how it should be handled.

Am 28.07. bestellt. Seitdem nie wieder was gehört. Kundenservice meldet sich auch. Habe jetzt Paypal eingeschaltet.
Sehr schade.

Unfortunately very bad customer experience.
#63478 Ordered on 23.7. (almost 2 weeks ago) and order hasn‘t still sent yet. I asked on 30.7. for an update an also here no response…