Ordered jumpers? Watches October never arrived no emails nothing after6 weeks my bank refunded the money today 19th January had a message from bank telling me that the retailer ( sp gentry ) are disp... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It's more effort than browsing sites myself for inspiration. I kept getting told I hadn't selected enough 'likes'. I spent a solid couple of weeks liking and disliking items. Didn't change... Se mere
Virksomheden har svaret
Francamente se ne poteva fare a meno. Non si capisce a cosa possa servire un social che combina Instagram con Tinder. Non è semplice comprenderne lo scopo perché non ha nessuna correlazione con il sit... Se mere
Good quality products at reasonable prices but also good collection of higher end products to purchase which is very simple. The suggested outfit and personal shopper work well but there is no... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Find clothes you'll love, with tailored-to-you recommendations and a shop where everything is in your style, size and budget.
Kontaktoplysninger
Storbritannien
- thread.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Your delivery is a disaster
Your delivery is a disaster. I ordered a cashmere roll neck jumper on 3 October. Was told delivery between 8 and 15 October. Up to now it has not arrived. All happy anticipation has disappeared. Two weeks’ wait for a sweater!

Besvarelse fra Thread
I'm so glad I tried Thread
I'm so glad I tried Thread. They show you different looks and suggest how to achieve them for your budget. Plus, they match the price of the manufacturer and they keep you updated on the different stages of your order and delivery through an app that actually works. I've ordered 4 or 5 items now and they have all been perfect. It's a great idea and a great service.
Excellent service
Their mail order service is second to none. The garments are of exceptional quality, their returns procedure simple and easy to do and the refund instigated immediately. All round, a great company to deal with.
Super customer service
Super customer service, good selection/ deals and efficient delivery /exchange process.
Absolutely fantastic service
Absolutely fantastic service! Ordered on Monday and arrived this morning (Wednesday) really pleased with my thread’s beautiful colours well package and kept informed with updates from the company and Royal Mail, thank you so much look forward to using you again soon
First time time customer very happy…
First time time customer very happy with garments pricing packaging and fast delivery.
I am enjoying using Thread
I am enjoying using Thread. It is great for keeping up with trends and for ideas on how to put outfits together. There is a wide range of prices and brands to choose from. Deliveries have been reliable. I enjoy getting emails with ideas.
Would recommend
The order took a lot longer to come than I thought it would. I love the concept but think having outfit ideas at different budgets would be good.
Overall though, it has been a good experience. Sadly I didnt keep many clothes as I ordered brands I hadn't tried before and sizing was an issue, but the clothes I kept I was really pleased with. Will definitely order again from Thread.
Returns were dealt with very quickly and money refunded quickly, which was very impressive.
The clothes come in a cardboard box with no plastic packaging, which is great. However, my daughter worked over the summer in an 'eco brand' and said everything was in plastic at the warehouse, so would be interested to hear more about packaging.
Overall I would recommend.
A great site and great service
A great site and great service - the weekly ideas tailored to me and my wardrobe can really save a lot of time and get me try to things I wouldn't have considered.
Regular user of Thread…
I have been a regular user of Thread for a couple of years now, I’ve never had an issue with the delivery or quality of clothes. They offer a good range and plenty of options to choose from. A great service and it beats the hell out of going shopping.
Love The Experience, Just Sharpen The Returns Process
I love the presentation of the package. The Love Hearts are always a nice touch! 😃
However, the returns system needs tweaking in my opinion. Whilst it’s dead easy to process the return, the communication is non existent. It’s been 5 days since I had the package scanned at a Collect + outlet and I’ve heard nothing from Thread to say (at least) they’ve acknowledged the return and to expect a refund within a certain amount of days.
Once the return bar code has been scanned, does the company not get an instant notification? The bar code is unique to that specific customer so can’t a automated email be instantly sent informing the customer you’ve seen the start of the returns process?
Cheers guys

Besvarelse fra Thread
Excellent style experts
Excellent style experts, for all your style needs
Great Site with a great selection
I think Thread is a great site with a great selection of clothing at resonable prices. The only thing I would recommend, is adding a rewards program, especially for people that spend a lot on clothes.
👍👍👍
Excellent choice of clothes tailored to my size and preferences. Competitive prices and super fast dispatch. Returns are fast and easy.
Thread is now my go to place for clothes and shoes.
Always have a very positive experience…
Always have a very positive experience with Thread. All items ordered and delivered within a 3 day period. Communication is excellent in keeping you up to date on the current situation.
Ordered via Thread!
Quality clothing as described !
Great delivery time!
10/10 for service overall!!
Best style advice
Best style advice and great selection of affordable quality clothing.
Good clothes, just not much of a personal service
I've ordered a couple of times from here, the quality of clothes is very good, decent prices. I just feel that the selected outfits were a bit more automated rather than personalised
Always good service
Always good service , excellent choice of clothes
Good quality products at reasonable…
Good quality products at reasonable prices but also good collection of higher end products to purchase which is very simple.
The suggested outfit and personal shopper work well but there is no pushing clothes on you to return if you don’t want and you are left alone to browse.
Goods always in perfect condition and arrive quickly.
A great experience all round thanks to the guys at thread👍😁
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







