Thornley Groves were exceptional throughout my buying process. I am really happy with the support I received, with particular thanks to Julie and Kent. Couldn’t ask for better service at every stage... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Katie from the Chester branch was as professional, knowledgeable and friendly as we could have hoped for. Any issues we had, she got sorted with efficiency and attention to detail. Thanks, Katie!
Thomas at the Chester branch has been very helpful and liased with our landlord when we had an issue with a leak. A contractor was sent out quickly and the issue was fixed stress free. Thomas was very... Se mere
Virksomheden har svaret
Rental Property Exit Progress We recently moved out of a property managed by Chester thornleygroves.co.uk (was Matthews) , Kent helped me closure process very well. Thank You for your support
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.
Thornley Groves Estate Agents
Skrevet af virksomheden
- FREE INSTANT ONLINE VALUATION
- Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!
Kontaktoplysninger
24 Lower Bridge Street, CH1 1RS, Chester, England, Storbritannien
- 01244 346226
4,8
Fremragende
43 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was just so easy to get everything…
It was just so easy to get everything done , especially being my first time letting my own place , ebony Rooney was a massive help , like I mentioned it’s my first time letting and whenever I had any questions or issues she get on it straight away to big thanks to her.
1. juni 2026
Uopfordret anmeldelse
Thornley Groves were exceptional…
Thornley Groves were exceptional throughout my buying process. I am really happy with the support I received, with particular thanks to Julie and Kent.
Couldn’t ask for better service at every stage!
5. juni 2026
Uopfordret anmeldelse
Katie was very helpful when organising…
Katie was very helpful when organising the inspection and communicating with the Maintanence team.
26. juni 2026
Uopfordret anmeldelse
Great experience
Katie from the Chester branch was as professional, knowledgeable and friendly as we could have hoped for. Any issues we had, she got sorted with efficiency and attention to detail. Thanks, Katie!
22. juni 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Great service
Thomas at the Chester branch has been very helpful and liased with our landlord when we had an issue with a leak. A contractor was sent out quickly and the issue was fixed stress free. Thomas was very friendly and did not make us feel like we were causing a fuss. Thankyou!
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Caitlyn,
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the Chester Team recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Paul the Contractor
Paul the Contractor supplied amazing help. Always friendly, attentive and efficient!
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Abigail,
We wanted to say thank you for this review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
I was having trouble with my rent…
I was having trouble with my rent payments and the wonderful Tomas Peers-Bow was incredibly helpful. He was reassuring delt with my issue quickly and was very communicative. If I have any future issue I would very confident if Tomas was dealing with it he is friendly and a great addition to the team.
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Hannah,
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the TG Chester Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Rental Property Repair
Rental property - washing machine repair. Easy to report issue and fixed within a few days of reporting. Katie at Thronley Groves was very helpful in assisting.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Steph,
We are very pleased to see that you have been impressed by the overall service you have received from Katie at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Tomas at Thornley Groves Chester was so…
Tomas at Thornley Groves Chester was so helpful this week with helping us to get a new washing machine sorted in a really short amount of time. Great communication, understanding and care. I really appreciate it, thank you!
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Abbie,
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the TG Chester Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Thank you to Katie twigg
Thank you to Katie twigg, I needed a radiator fixing. I let know her and she got it fixed a couple off hours later
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Charlie,
Thank you for taking the time to leave a five star review, noting Katie's excellent service. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Paul,
Thank you for taking the time to leave Thornley Groves a 5 star review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
We have had nothing but great support…
We have had nothing but great support the minute Katie Twigg took over our tenancy as property manager. Easy to get in contact with and responded with help each time.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Carys,
Thank you for taking the time to leave a five star review, highlighting your experience with Katie. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
I would like to say thank you to my…
I would like to say thank you to my property manager Katie Twigg for sorting out the issue with my shower head efficiently.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Bob,
Thank you for taking the time to leave Thornley Groves Chester a review, especially noting the great service provided by Katie.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Katie in the Chester office has been…
Katie in the Chester office has been managing my property for over 6 months now and is fantastic! She always responds in a timely manner and i find her to always be pleasant to speak with. She is a real asset to your company
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Hello,
Thank you for taking the time to leave Thornley Groves a 5 star review, especially noting the great service provided by Katie at our Chester Office.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Katie Twigg has been a delight to work…
Katie Twigg has been a delight to work with from day 1.
Nothing has been too much trouble. All has been effectively organised and delivered.
thank you.
Best wishes
Jeremy
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Jeremy,
Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Katie at our chester Office.
We really appreciate your kind words.
Kind regards,
Customer Care Team
Friendly staff
Friendly staff, very helpful and informative. Very smooth and user friendly processes.
Excellent service
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Hello,
Thank you for taking the time to leave Thornley Groves a 5 star review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
I have always found the team to be…
I have always found the team to be accommodating professional and responsive. More recently most of my dealings have been with Katie. Even when slight errors have been on our side as tenants I have found Katie to deal with everything in a timely professional process driven way.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Chris,
We wanted to thank you for your review, mentioning the excellent service you have received from Katie at Thornley Groves recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Katie Twigg has been fantastic at…
Katie Twigg has been fantastic at handling my rental properties. She is excellent at communication and any issues I have ever had she has always sorted out. A big thank you to her for her ongoing hardwork. Thornley Groves have a great asset in her.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Laura,
Thank you for your review of Thornley Groves Chester.
Katie will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
I’ve had a really positive experience…
I’ve had a really positive experience with this estate agents, particularly with Kent who has been incredibly helpful throughout the process. He is professional, knowledgeable and always quick to respond to any questions, which has made everything feel much less stressful.
Even when Kent has been unavailable, other members of the office have stepped in and have been just as helpful and supportive, which really shows the strength of the whole team.
Thank you for your help and professionalism – it’s very much appreciated!
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Rebecca,
Thank you for your 5 star review of Thornley Groves Chester.
Kent will be delighted that you took the time to acknowledge his kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Great customer service
I always have a positive experience with Thornley Groves and Kent Holmen at the Chester location is very helpful and responsive. Thank you Chester team!
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Thornley Groves Estate Agents - Chester
Dear Tessa,
I’m very pleased to see that you have been impressed by the overall service you have received from Thornley Groves Chester, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.