Can't fault the service. Got to our camp site and the alko pads failed in the tow hitch. Jumped online, ordered to the campsite, recieved the following day, fitted job done. Over the moon to find p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolute pleasure to deal with. I ordered a mestic mcc50 fridge off these guys and I contacted them to make sure everything went through payment wise, the very nice man on the phone (can’t remember th... Se mere
Virksomheden har svaret
Brandon took the time to photo the parts I needed and loosely assemble them so I could see how they fitted together. You don't get that from Amazon !
Virksomheden har svaret
My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts. I was browsing Tik Tok and came across an excellent video po... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Thomas Touring - Your Trusted Source for Motorhome, Caravan, and Camping Products At Thomas Touring, we pride ourselves on offering a comprehensive range of high-quality motorhome, caravan, and camping products to enhance your outdoor adventures. What truly sets us apart is the personal touch we bring to every customer interaction. As a family-run business established since the 1970s, we have decades of experience and a deep understanding of what our customers need. Our commitment to exceptional customer service means that you'll always receive friendly, knowledgeable advice tailored to your specific requirements. Whether you're a seasoned camper or new to the world of caravanning, our dedicated team is here to help you every step of the way. Experience the difference with Thomas Touring – where tradition, quality, and personal service come together to make your outdoor experiences unforgettable. Happy Adventures, We hope to see you soon! From Mark, Sarah and all the team at Thomas Touring
Kontaktoplysninger
Storbritannien
- thomastouring.co.uk
4,9
Fremragende
98 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A pleasant experience buying from…
A pleasant experience buying from Thomas Touring.
Excellent prices & top customer service.
Fast delivery in secure packaging.
11. juni 2025
Besvarelse fra Thomas Touring
Thanks for your great review! We're really pleased you had a positive experience with us and were happy with our prices, customer service and fast delivery. We really appreciate your support and hope to help you again soon.
Besvarelse fra Thomas Touring
Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and the quick delivery. It means a lot to us that you took the time to share your experience. If there’s anything else we can help you with in the future, don’t hesitate to get in touch.
Besvarelse fra Thomas Touring
Thank you for a great review, glad we could be of service to you JM 😀
Besvarelse fra Thomas Touring
Thank you Phil for a 5 star review, happy to be of service to you.
Prompt despatch and delivery.
27. maj 2025
Besvarelse fra Thomas Touring
Thank you for your kind feedback! We're glad to hear you were pleased with our prompt despatch and delivery. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!
Excellent Customer Service
My wife and I recently purchased (private sale) a 30 year old Campervan, and we've been struggling to get advice and find parts.
I was browsing Tik Tok and came across an excellent video post from Thomas Touring about old Campervan's (one of a series of video's they have posted).
This prompted me to contact them for advice. The response was amazing, and I would like to publicly thank David and Mark.
I subsequently required a part which they sourced for me, and which I received by post within 48 hours.
I can honestly say that I have never experienced that level of help from any dealership before.
A first-class experience!
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Thomas Touring
Hi Robert,
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled that you found us through TikTok and that our videos inspired you to reach out. It was an absolute pleasure for David and Mark to assist you and your wife with your Campervan journey.
We know how tricky it can be to find the right advice and parts for older models, so we’re especially glad we could help so quickly. Your feedback truly means a lot to us—it’s what keeps us passionate about what we do.
Wishing you many happy adventures in your Campervan, and don’t hesitate to get in touch if you ever need anything else!
Warm regards,
Mark & Sarah Thomas
The order was processed speedily
The order was processed speedily, and goods arrived when expected.
My only critique is that it took me a while to workout how to get the lens off the base.
The other critique is a manufacturer related one, I. That I had to enlarge the backing plate hole to allow spde end wires in. Plus the was no backing plate to prevent moisture ingress.
13. maj 2025
Besvarelse fra Thomas Touring
Hi David,
Thank you so much for your feedback! We're really pleased to hear your order was processed quickly and arrived on time — that's exactly the level of service we aim for.
We appreciate your honest observations about the product. We understand that removing the lens and adapting the backing plate could have been more intuitive, and we’ll be sure to pass this valuable input along to the manufacturer. Product design improvements often stem from customer insights like yours.
If you ever need assistance with installation or have any further questions, please don’t hesitate to reach out to our support team — we’re always happy to help.
Thanks again for your review!
Best regards,
Mark & Sarah Thomas
Thomas Touring
Fantastic products at great prices and…
Fantastic products at great prices and delivery was fast
6. maj 2025
Besvarelse fra Thomas Touring
Thanks for your great review! We're really pleased you were happy with the products, our prices and the fast delivery. We really appreciate your support and hope to help you again soon.
Friendly, efficient service, above and beyond!
I can’t recommend these guys enough. Super friendly and efficient. Simon went above and beyond to fix a problematic issue with the back door of my campervan. So very grateful for his hard work. A legend! Thank you!
12. maj 2025
Uopfordret anmeldelse
Besvarelse fra Thomas Touring
Thank you Tina, Happy we could be of service.
Great service
Easy and simple to navigate the web sales site.
Clear communication and great value.
Also very speedy delivery to Northern Ireland. ( Which is in the United Kingdom)
Other companies who sell the same items online from the mainland don't seem to realise this!!!
A pleasure to deal with this company.
26. marts 2025
Besvarelse fra Thomas Touring
Hi Robert,
Thank you so much for the fantastic review! We're thrilled to hear that you found our website easy to navigate and our service clear and efficient. We always aim to provide fast delivery and great value, no matter where in the UK you're ordering from – including beautiful Northern Ireland!
It’s wonderful to know we stood out compared to other sellers, and we truly appreciate your kind words. It was a pleasure serving you, and we look forward to welcoming you back again soon!
Best regards,
Mark Thomas / Thomas Touring Team!
Besvarelse fra Thomas Touring
Thanks for your review, Graham! We're really pleased you were happy with the quick service. We appreciate your support and hope to help you again soon.
Besvarelse fra Thomas Touring
Thanks for your review! We're really pleased you were happy with the service. We appreciate your support and look forward to helping you again soon.
Would definitely use again
The order was delivered really quickly and well packed. Although there was a slight issue with a missing item, this was handled well and again, delivered promptly with all staff I spoke to courteous and helpful.
23. marts 2025
Besvarelse fra Thomas Touring
Thank you for a great review Tania.
Top notch customer service
Ordered some motor home parts which were delivered quickly, however, one item was wrong and turned out to be an error on their webpage. After a quick phonecall to them and a chat to a very helpful chap,I returned the wrong part and ordered the correct one. They issued a full refund as soon as they received the returned part no messing around. Would happily buy from them again.
6. marts 2025
Besvarelse fra Thomas Touring
Thanks for your review, Adrian! We're pleased we were able to get the issue sorted quickly and that the refund process was straightforward. We appreciate your understanding and look forward to helping you again in the future.
Fantastic service from this Cornish…
Fantastic service from this Cornish company. I will definitely be buying from here again. Fast efficient postage tracked. Highly recommend
19. februar 2025
Besvarelse fra Thomas Touring
Hi David, Thank you for your review, glad we could be of service to you.
Very easy to order from.
Very easy to order from.
Good communication regarding order.
Good packaging.
Everything you want when ordering on-line.
Would recommend this company.
16. februar 2025
Besvarelse fra Thomas Touring
Thank you for a 5* review Sue
Great service for such a small order
Great service for such a small order, and just what I needed
6. februar 2025
Besvarelse fra Thomas Touring
Thank you Mike, Happy to be of service 😊
quick delivery
7. januar 2025
Besvarelse fra Thomas Touring
Thanks for your review, Ray! We're really pleased your order arrived quickly. We appreciate your support and hope to help you again soon.
I contacted this company because I…needed a new pump for Alde boiler
I contacted this company because I needed a new pump for my alde boiler. I could not find the exact one anywhere. I contacted Thomas Touring and spoke to a very helpful gentleman. I gave serial number and model of my boiler and he said he would find out. He called me back a couple of hours later and told me which one I needed. I ordered and received within 2 days and it fits perfectly. I now have hot water and central heating if I want it. I would highly recommend this company and will have no hesitation in ordering from them again.
15. januar 2025
Besvarelse fra Thomas Touring
Thank you Susan for a great review, so happy we managed to help you out.
Great product, price, and service
A great product at a great price. Very smooth checkout and quick delivery. All round a very satisfied customer and would not hesitate to buy from you again
8. januar 2025
Besvarelse fra Thomas Touring
Thanks for your fantastic review, Jason! We're really pleased you were happy with the product, the price and the quick delivery. It's great to hear everything went smoothly, and we look forward to helping you again in the future.
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