Very happy with my experience with Thocc Exchange. I ordered a custom sample pack through a very easy process of just sending an email with the switches I wanted, and then followed up with an order of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I got a beautiful keyboard from these guys a couple of years ago and it changed my life (I am now a spoiled keyboard princess), but I am pretty useless when it comes to fixing them. I told Matty I was... Se mere
Absolutely exceptional customer service from this place in the 2 orders I’ve made. Everything is handled and packed with care, and it really does show. For any switches I need in the future, this will... Se mere
Virksomheden har svaret
Impeccable customer service. I ordered 70 switches (In 10 packs, so 7X10 packs). I was quickly notified that they actually only had 58 in stock and offered to refund me for 2 whole bags (even thoug... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Thocc Exchange is a global retailer of custom mechanical keyboards and accessories focussed on delivering exceptional service and availability. The store is run entirely by Matty, the founder and his two Boston Terrier dogs. We set prices based on fair market value not promotions, and we listen to our customers requests and feedback. Thank you for your feedback here on Trustpilot, it really helps us grow.
Kontaktoplysninger
Storbritannien
- thoccexchange.com
Besvarelse fra Thocc Exchange
Thanks Ian! I do my best! Glad you feel that way :)
Besvarelse fra Thocc Exchange
Thanks Max!! Really nice to hear <3
Brilliant communication and service…
Brilliant communication and service from Matt. Would highly recommend!
10. november 2024
Besvarelse fra Thocc Exchange
Thanks Jonathan!! Appreciate you being here with us :)
Great customer service
Fantastic customer experience. Matty was very responsive and his personable approach really made a difference.
11. november 2024
Besvarelse fra Thocc Exchange
Ahhh I am so glad you enjoyed the customer experience Matt, you deserve it!
Really good service posted quickly and…
Really good service posted quickly and items were packed very nicely
I Will be ordering from them again!
11. november 2024
Besvarelse fra Thocc Exchange
Amazing! Thanks Alex, grateful for the feedback
Amazing store!
Best upcoming store based in the UK! Great prices and all orders are often shipped next day!
4. november 2024
Besvarelse fra Thocc Exchange
Ahhh thanks Uko :) Thank you for being a part of our community!
Perfectly packaged prettiness.
The product was exactly what I was looking for, the delivery was fast and the switches were packed beautifully (colour coded packing prettiness too!). The little hand written note saying thank you was an excellent touch too. I will definitely be back.
7. november 2024
Besvarelse fra Thocc Exchange
YAY! Love the title of this review haha. Glad you noticed the colour coding :) Cheers Chris
Top marks for a top seller
Top marks for a top seller, never fails to go above and beyond.
26. oktober 2024
Besvarelse fra Thocc Exchange
Love you Sabi thank you for your support my friend <3
Thocc exchange always goes far and…
Thocc exchange always goes far and beyond to make sure you get what you need. Matty is a great guy and has a overwhelmingly big stock but Matty will always help pick out what’s best for you
3. november 2024
Besvarelse fra Thocc Exchange
Thanks Dean, really appreciate you my friend <3
Great store!
Great store that helped me out with finding the perfect switches for my new keyboard.
Highly recommend to anyone looking for keyboard bits and pieces.
1. november 2024
Besvarelse fra Thocc Exchange
Really happy you found the perfect switches for you. It's so important when you have a lovely new board. Thanks Will!
Besvarelse fra Thocc Exchange
Always love seeing your name pop up Adil thank you for all your support
Besvarelse fra Thocc Exchange
Great to hear Daz thank you for sharing :)
Fast delivery for a nice package at affordable prices !
Nicely personnalised package, very fast delivery, fine prices, really hard to find anything bad to say haha :)
8. oktober 2024
Besvarelse fra Thocc Exchange
Thanks Romain! Appreciate it very much
Besvarelse fra Thocc Exchange
Thanks JT! Appreciate you taking the time to review :)
ThoccExchange: Good Eggs.
Matty is truly a good egg and a great example for the rest of the UK hobby scene. Great guy and great customer service. Also amazing range at accessible prices.
26. september 2024
Easy to order, fast shipping
Easy to order, very fast shipping and delivery, well packed - what more could I ask for?
25. september 2024
Besvarelse fra Thocc Exchange
Thank you Nick! Super grateful for the review :)
One of the best
One of the best vendors I've ever dealt with! Delivery was quick and Matty was super helpful with a small issue I had. Wouldn't hesitate to purchase from Thocc Exchange, you'll be in good hands.
5. oktober 2024
Besvarelse fra Thocc Exchange
Thank you Jonny! Really appreciate the time you took to write this. And really glad we could get everything ship shape for you <3
Excellent service and friendly comms…
Excellent service and friendly communication. Would definitely use again for UK supply of keyboard components.
25. september 2024
Besvarelse fra Thocc Exchange
Thanks so much for this review friend! <3 Always here to support
Personalised Interaction
Personalised interaction that was helpful, smooth and informative. Sample switches really helped in deciding which switches to go for. Would highly recommend.
26. september 2024
Besvarelse fra Thocc Exchange
Thank you so much Matthew! Really glad you liked the service, you picked a good set in the end.
Amazing and speedy service
Matty has been amazing helping me navigate the amount of choice available when picking some switches for my first custom keyboard. While ordering samples, and when finally placing my full order, things got processed and sent out quickly, and he was very responsive when something went wrong with the courier. The personalised notes were lovely as well.
If and when I need any more keyboard supplies, I'll definitely return to the website.
25. september 2024
Besvarelse fra Thocc Exchange
Lisa! Thank you so much for this review. I'm really glad you got the switches ok in the end and that you enjoyed your first custom build! You picked the perfect switches for it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.