It was a pleasure to deal with this company at a difficult time. The ordering process was very easy, they checked themselves with our funeral directors to ensure that we'd ordered the correct size of... Se mere
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Se, hvad kunderne siger
The cardboard coffin I ordered was perfect. It was simple and unadorned - just what my late mother wanted. My sisters and I liked its simplicity as well as the rope handles.
I wasn't happy with the selection of coffins available from the funeral director, so I turned to Willow and found the perfect one for my late mother. It was soft, feminine and beautiful and I know sh... Se mere
What a wonderful Company (Derrick) at such a horrendous time in my Life. They replied promptly to my calls and email queries and delivered super quickly and ultimately the product was stunning. Cheape... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ThinkWillow.com is committed to reducing the carbon footprint, cost and waste in the funeral industry. All of the coffins available on the site are made from sustainably-sourced materials such as bamboo, willow, and recycled cardboard. These materials are biodegradable and free from harmful chemicals, providing a natural and environmentally-friendly burial option. Founder Derrick Grant’s passion for design and conservation led him to launch an online store that offers sustainable and affordable coffin options. “I wanted to offer people a more sustainable option that doesn’t break the bank,” Grant explained. “Sustainability shouldn’t be a luxury – everyone should have access to environmentally-friendly burial options.”
Kontaktoplysninger
Storbritannien
- 08003687443
- support@thinkwillow.com
- thinkwillow.com
4,8
Fremragende
249 anmeldelser
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Besvarelse fra Willow
Thank you for taking the time to leave a review. We're proud to have been of service.
Easy simple process with great service
30. juli 2026
Besvarelse fra Willow
Thank you for your review, Paul. We appreciate you choosing us.
Recommended
Beautifully made and swiftly dispatched. Their price was very competitive but there was no compromise in quality.
22. maj 2026
Besvarelse fra Willow
Thank you for your review. We're glad you found the coffin beautiful, we appreciate the feedback.
Our mother’s willow coffin was so…
Our mother’s willow coffin was so beautiful and we had wonderful customer service from the company director. I highly recommend this company.
21. maj 2026
Besvarelse fra Willow
Thank you for your review, Lynda. We appreciate you choosing us.
Besvarelse fra Willow
Thank you, Jeff. We appreciate your feedback.
Two orders, one late delivery
We made two orders. One of the caskets was not delivered to the funeral directors on time. ThinkWillow responded by email promptly but it does not change the fact that a casket not arriving as expected, is a bit of a critical issue. The caskets themselves were beautiful
21. juni 2026
Besvarelse fra Willow
Thank you for your feedback. We’re very sorry that one of your coffins did not arrive on time. We understand that, when arranging a funeral, a late delivery isn’t a minor inconvenience, it’s a critical failure.
Our usual delivery time is two to three working days, but on this occasion we fell short. We’re reviewing what happened so we can prevent it from happening again.
We’re pleased you found the coffins beautiful, but we recognise that doesn’t make up for the added stress the delay caused.
Oatydown- Pandanus Rounded Coffin
Oatydown - Pandanus Rounded Coffin.
Friendly, helpful service. Easy to order and on the day of the funeral the coffin looked just like the advertised picture.
23. juli 2026
Besvarelse fra Willow
Thank you for your lovely review. We’re so pleased you found ordering easy and that the coffin looked exactly as you expected on such an important day.
Excellent service
Excellent service. Item delivered as stated and quality product. Very happy with what I purchased.
22. juli 2026
Besvarelse fra Willow
Thank you for leaving a review Mrs Purdue. We're happy you were pleased with the purchase and that it met your expectations.
It was beautiful
14. juli 2026
Besvarelse fra Willow
Thank you for your kind words Mark.
A beautiful choice.
I wanted my mum’s funeral to be a joyous celebration of the life she had lived & the willow coffin helped achieve that. It was beautiful & also eco friendly, so I know my mum would have approved of our choice.
Delivery was straightforward & prompt.
I would highly recommend.
15. maj 2026
Besvarelse fra Willow
Thank you for the review Kate. Your feedback is appreciated.
Outstanding from start to finish
Outstanding from start to finish. So easy when you’re in one of the worst times of your life. All I did was order online and have it delivered to our funeral directors they did the rest. The coffin was beautiful. Thank you.
9. maj 2026
Besvarelse fra Willow
Thank you for sharing Ian. We're happy to have met your expectations.
I cannot thank the team enough for…
I cannot thank the team enough for their fantastic service during such a difficult time. We chose a wicker coffin for my dad, and it was absolutely lovely. The craftsmanship was beautiful, providing a natural and peaceful tribute that felt perfect for him.
11. august 2025
Reliable service, they kept us informed all the way.
Buying my husband's coffin on line did feel a bit risky. The team at Think Willow kept us informed every step of the way including confirmation of which undertakers to send it to, delivery date and when it had arrived.
The coffin was £400 less than the undertaker had quoted for their cheapest coffin.
25. februar 2026
Besvarelse fra Willow
Thank you for leaving a review, Debra. We know buying a coffin online can feel unfamiliar and overwhelming, especially when it’s something most people have never had to navigate before. That’s why we focus on making the process as transparent, supportive, and confidence-building as possible. We’re so pleased this was your experience. Thank you for choosing us.
Would recommend.
At a very difficult time, Derrick made everything very easy. He liaised with our funeral directors and made sure everything was ok. No problems at all. And the casket was beautiful.
26. januar 2026
Besvarelse fra Willow
Thank you for your feedback Denna. It was a honor to help. Kind regards Derrick
I hadn't realised that the funeral…
I hadn't realised that the funeral directors we asked them to deliver to only opened between 10-4 and Derrick was so understanding when i emailed him after they tried to deliver and then subsequently had to arrange delivery again! Thank you
9. januar 2026
Beautiful willow coffin
Easy to order, arrived in plenty of time, very helpful. My late Mum would have loved it, even the pallbearers took photos of it, as they'd never seen such a lovely willow coffin
15. november 2025
Really wonderful company to purchase…
Really wonderful company to purchase from and the product was just beautiful. So beautiful, the funeral company were looking to stock after seeing what lovely quality the coffin was. Thanks so much.
7. november 2025
Besvarelse fra Willow
Thank you for the glowing review, Niki. We appreciate you taking the time to leave feedback.
My willow coffin arrived on time
My willow coffin arrived on time, direct to the funeral directors.
Great.
But, it was missing the nameplate.
It was sent by first class post and arrived the day before the funeral cutting it very fine.
Excellent build quality at a very competitive price, it looked great and I received good customer service.
Thank you.
5. november 2025
Besvarelse fra Willow
Thank you for taking the time to share a review Mark.
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