thinkorswim Anmeldelser 

Can’t even place a limit sell order manually. Yes SSEdge was great. TOS is 1980’s, horrible. I’ve spent years with it now and want to stay with Schwab, but, I’ll need a new broker because tos is truly the worst and most unpleasant to look at while trading, flashing lights and bad colors and design. Truly, it’s 1980’s. Every platform now is superior! Robinhood, webull, IB, etc
Shame on Schwab for buying something so bad and forcing people to use it. So pissed!

Unnecessary complicated!

'Normal' users only need a couple of technical indicators, but TOS shows dozens and dozens of indicators which make things a lot more complicated than usual.

Please bring back StreetSmartPro! which is a lot easier to use. Thank you.

This Platform worked well when it was owned by TD Ameritrade. It has been a mess since Schwab purchased it. Constant login issues, longer periods before funds availability, more complex trading restrictions, inefficient, to name a few. The studies are charts are still ok, but I will never use this platform for trading.

This program is confusing and awkward. It blows my mind the way they have it set up. Nothing seems to work right and I am extremely unhappy with Charles... figured he would of made a better platform.

Completely unintuitive.
Ugly.
Too long of a learning curve.
Tools are archiac if existent.
Charting is 1990's at best.

2 thumbs and 2 big toes down.

Prior options history charts were 100000000000 times better in every regard such as:
1. Charting
2. Navigating from one option to another.

What a waste of money.

The old platform Schwab used was very easy and clear- this is a cluttered mess. Critical info is not visible-how many shares do I have in acct, cost ..etc. I feel like I am blindfolded and entrying a trade. Horrible.
Schwab - have a simple screen. We should not have to take hours of training to use.

I see most reviews are folks unhappy about being forced to switch to TOS. I does have a higher learning curve, but so much more powerful. That being said, it could be better. Particularly the user interface and trading tools.
For instance, I have asked for a while to get them to separate working orders from stop orders. Having all my stop orders clogging up the interface is maddening. It forces me to toggle my working orders on and off so I can see my open positions. It has cost me opportunities and cost them fees from trades I would have made. Stupid.
My other complaint is the wide spread between interest they pay on cash vs what they charge for margin. Has me considering moving brokers.

The platform itself is pretty good. Placing trades is not so good. There is very little that's intuitive about the platform overall, but it has more features than I know what to do with. I love the fact that one can program one's own indicators, or tweak indicators to try new ways to use them - most of the time someone else has done it on usethinkscript.com or the like - and I've recently started asking chatgpt to program some indicators and scans and also some back-test-able strategies, and sometimes it works. There are limitations to the thinkscript language, and there are definitely limitations to chatgpt, but... it's interesting.

I'm amazed at the negative reviews here - Streetsmart Edge was a good platform for charting - not great, but good, and actually placing the orders was FAR superior. If all you did on the platform was use the basic indicators (macd, rsi, bollinger bands, etc) and place orders - it was great. But it's gone. This is the new.

TOS has way more capability, even if it is a bit less intuitive. Its competition isn't Streetsmart edge - its competition is tradingview, tradestation, sierra, ninjatrader, etc. TOS is free - which, to my mind, makes it better than so many others - especially for someone who is trying to learn trading without incurring too much expense.

Compared to StreetSmart Edge, the 'new' ThinkOrSwim platform is a step backwards for the active traders. As a Schwab customer for 30+ years, the transition experience has been horrific. Yes, the tech support team does an admirable job in attempting to explain the 'new' platform, even though they are limited to 45 minutes phone time per session. The ToS platform is not intuitive, not robust, challenging to configure, devoid of common sense features and cumbersome to navigate. Hours and hours of configuration set-up time have not resulted in anything useful. Commission free trading? - who cares?...we need a useful platform !!
-Steve

After Charles Schwab bought it, TOS is the worst platform to trade, slow, full of errors, lagging, with gaps, etc. the worst so far, if anyone can recommend a good platform please let me know

This is probably one of the worst platforms on the market. Very difficult to use and most importantly totally confusing while placing trades. Limited flexibility in what a user would want to make life easier. Totally crowded screen that can't be tailored to remove most useless features. If you trade futures, perhaps useful. Options and stocks horrible. Did I say horrible? Worst than horrible. Pay Schwab to make brilliant techie acquisitions and shove them up to you as the most advance platforms ever. Shame!

Schwab had a great trading platform in Street Smart. After being forced to TOS, I discovered I really don't like it. Its quirky at best. I wonder if the developers are are traders. The logic looks backwards to me for a stop limit order. I've seen other quirks that don't come to mind now, but I have noticed.

After finally finding a few Youtube videos which explained basic setups (without hours on analysis and drawings to sit through), I am less upset with TOS. Though, I am still rather upset with Schwab for making me have to learn another trading platform from scratch and with their less than helpful transition videos. My setup with SSE (Street Smart Edge) is not attainable with TOS however it comes close now. The more I get used to it, the less I swear at it. Maybe I'll learn to love it....like Old Gregg.

I can't say enough good things about thinkorswim. Their platform is powerful, and their customer service is outstanding.

The Schwab Transition has caused the thinkorswim platform to behave more horribly than usual.
fills have become consistently bad, orders only fill 50% of the time and it appears that the best price guarantee is no more.
Customer Support is incentivized to avoid culpability or responsibility for platform shortcomings. They manipulate wording and obfuscate specific points to distract you from pinpointing the problem. They never want to see recorded evidence that shows the issues described, they use the same " Everything looks fine from our end" talking point regardless of how obvious the issue is. My last communication closed the chat for lack of activity after they themselves didn't respond for over 20 minutes. Customer service has become incredibly disrespectful and disingenuous, of course that's probably due to all the complaints they receive daily from unhappy clients.
Thinkorswim has always had little issues here and there, most users knew what to expect on a daily basis but the Schwab transition has completely changed how orders are executed. the platform was hardly capable of handling its existing clients and with the influx of millions more, it's just awful.
It appears the payment for order flow has become even more of a priority for Schwab than it was for Ameritrade, the terrible executions and fills are a testament to this. Thinkorswim has officially become one of the slowest executing platforms available. After several tests side by side with competing platforms, It's abundantly clear that thinkorswim is the slowest.
When comparing recordings from now with recordings from a year ago, the difference is staggering.

Agree with previous comment - tos is TERRIBLE - terrible beyond belief. Schwab had the best trading platform on the planet (StreetSmartedge) and then gave it up for the most unbelievably useless product for the common user - impossible to use - and being very nice: thinkorswim sucks beyond belief.
Schwab SSedge customer being FORCED to tos.

Not user friendly at all a terrible experience

Ever since the schwab its been terrible not reliable
crashes on trades locked me out on the phone app. Today is saturday I have no access to charts to do research. very very frustrating. TD trade was awesome
99 percent uptime. :(

It was a cool plateform until schwabb took over and turned it into a piece of #$%. Stunned!

TOS is has MAJOR error in "Position Statement" under "Activities and Positions" under "Monitor" tab: Believe it or not, TOS CANNOT even accurately calculate the cumulative unrealized gain or loss of a single equity position established by two opening BUY orders across a three-day period. Just spent 45-mins with one of the TOS tech staffers documenting this incredible defect! Says they'll get right on it... Are you kidding? This piece of junk shouldn't even be allowed to accept new users, let alone be propped up by Schwab.