Solgt af Woolroom
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I wish there were more than 5 stars for this. I will DEFINITELY be ordering more.
Besvarelse fra Woolroom
Hello,
Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving the Extra Wool for Deluxe Pillows so much. It’s wonderful to know it’s making such a positive difference, and we look forward to helping you with your next order.
Many thanks,
Woolroom
The positive is that shipping was very fast and everything was packaged so nicely- love the storage bags for the wool for when you wash the pillowcases. Unfortunately, these pillows flatten out way too much when you lay your head on them. I ordered an extra bag of wool after trying them out and even after adding the extra wool to the pillows, they still flatten out way too much around your head. All of the wool disperses to the sides of the pillow so it’s basically like sleeping without a pillow at all. I’ve tried manually rearranging the wool inside as I read on the instructions, but this doesn’t really help either. It’s sad because the pillows seem high quality otherwise and I love that you can launder the covers, but I spent way too much on these pillows for them to have no firmness at all.
You won't need this, don't order it. The pillow was too full on its own and I was able to adjust it down but won't be keeping it because I don't like how often I need to "fluff" it, which is way more work than that word makes it sound. Do your research before you drop all currency.
Besvarelse fra Woolroom
Hello and thank you for your review,
We are pleased to hear that the pillow was filled enough for your needs. The extra wool is available for customers who prefer firmer feel pillow, so that they can customise the pillow to suit them.
Kind regards
Sorry my previous review was wrong!! The company DID fact refund me the entire amount. Even though shipping was 20.00, when I could ship the same box at that weight for 6.95 they did not charge me to ship it back to them, so paying 10.00 to ship and 10.00 to return makes it an easier pill to swallow.
Besvarelse fra Woolroom
Thank you for your review. We state the amount of wool that you will receive within the bag (roughly half a pillows worth) prior to order and we also do state that a shipping charge would apply. We are upfront with this information prior to ordering so we are sorry you feel the way you do. We like to ensure that customers are given all the necessary details to make a purchasing decision.
Many thanks,
Woolroom
Excellent buy
Besvarelse fra Woolroom
Hello Heather
Thank you for reviewing your extra wool. It is great that you feel this is a excellent buy and great value for money. Thank you so much for your feedback.
Many Thanks
Woolroom
So bouncy feeling in your hands and clean. My daughter got this for her basic pillow to add more support and used about half the amount in the bag. She loves her pillow.
Besvarelse fra Woolroom
Hello Jeanette
Thank you for reviewing your extra wool for your deluxe washable pillow. It is great that you are pleased with the feel of the wool and that your daughter has added the extra wool to create her perfect tension. Thank you again for your review we really value the feedback.
Many Thanks
Woolroom
I didn’t end up needing to add fill to pillow but am glad I had the extra if I needed it.
Besvarelse fra Woolroom
Hello Sescily,
Thank you for your feedback!
We’re glad to hear the extra wool gave you peace of mind—even if you didn’t end up needing it. It’s always great to have that flexibility, and we’re happy it added to your overall experience.
Best regards,
Woolroom
Added the perfect amount for a pillow customized to my preferences. Excellent value
Besvarelse fra Woolroom
Hello Tara
Thank you for reviewing your extra wool. It is great that with the extra wool you were able to create the perfect tension for your deluxe pillow. Thank you again for leaving your valuable feedback.
Many Thanks
Woolroom
Bought this to ovefill my wool body pillow. It's perfect :)
Besvarelse fra Woolroom
Hello Nyabz,
Perfectly said! We're happy the extra wool helped you customize your pillow just the way you like it.
Many thanks,
Woolroom
Made pillow firmer.
Besvarelse fra Woolroom
Hello Glen,
Thank you for taking the time to leave us your 5 star review. It’s great to know the extra wool gave you the perfect firmness!
If you’d like guidance on adjusting your pillow fill in the future, just get in touch with us.
Many thanks,
Woolroom
Used this to make each pillow perfectly stuffed.
Besvarelse fra Woolroom
Hello Diane,
Thank you for leaving us your 5 star review. We are so pleased to hear that purchasing the extra wool for your pillows helped you fill it to your chosen amount. Adding extra wool will give your pillow a firmer feel.
Many thanks,
Woolroom
