Thevapegiant Anmeldelser 118

Order no TVG5098
Order arrived within 3 days. I always use Vape Giant because they have the liquids I like and they are reasonably priced. The Elux Legend range come in numerous flavours, so good range to choose from. Good choice of pk sizes too

Quick delivery, good products, fairly priced and good deals for loyal customers. Order number TVG5088

Waited 3days for them to tell me they were out of stock asked them to refund my money back and they have not responded to my emails

Order number VG4943 .Easy order , nice website layout and reasonable prices . Order was dispatched the same day and good communications while it was in transit. I don’t use anyone else

Reasonably priced and quick delivery.
Highly recommend.

I ordered already several times from thevapegiant and everything was smooth and fast. What I also liked much - very fast and helpful support in wa. And of course great offers for loyal customers))

Great service and cheap prices would definitely recemend.

Received the Crystal bling 12000 puffs last week and I’m very impressed how quickly they dispatched my items I received them well packaged and they followed instructions to the letter 29

Excellent prices and customer service. They go above and beyond to help if they can and always very polite. I would recommend The Vapegiant to all fellow vapers.

The Vapegiant is excellent for both price and customer service. They go out of their way to try and find a product if it’s not in stock and even check to ensure you have ordered the right product.

I defintely recommend ordering from The Vapegiant.

Vape giant is one of the best online stores, they had the correct vapes in stock and didn't substitute any, I'm really pleased with the service I have received, quick delivery also, I would highly recommend

Great prices, fast delivery and good communication. Always reliable

Get a message if they're out of stock and always offered a replacement if needed.
Always fast delivery and great prices!

Very reasonable price and quick delivery would recommend

worst online retailer i’ve experienced.
i haven’t even received my parcel but can’t let this go unsaid.
took them over a week to ship my parcel even though the delivery was meant to be 2-3 days. i contacted them over email and received the worst customer service. they then reached out to me via whatsapp and spam called me and then argued back at me and refused me a refund when i told them it the customer service was appalling so who knows if im now going to receive my parcel.

Very good customer service and fast delivery

Placed and order for 40 disposable vapes with this company for over £100.

Sent them an email saying they sent me 4 rechargeable vapes instead worth £27.

Instead of replying to my email, they WhatsApp me with no introduction and typing in capitals. Then with no permission to do so, they call me. They were very abrupt and denied that they sent the wrong items.

Finally they admitted it was their mistake. I offer to pay for the 3 vapes with a discount because of their mistake. They only gave £3 discount.

Their attitude changed for the better once I expressed how bad their customer service is.

Let's hope it will continue as it was not a pleasant experience.

***Edit****
Obviously my feedback was ignored, as they took me off their mailing list.

This is a perfect example of horrendous customer service.

****Edit***
Sent me a WhatsApp again after I updated my review. Telling me they would block be from further orders if I did not update my review.

Have accused me of being aggressive when it was them on the phone being defensive.

I paid for the vapes that you sent in error as I mistakenly thought were from another vendor, who I am now using instead.

It took a few weeks to sort out but they had my £75 the whole time and I was grieving from a family member passing.

You have left me no choice but to tell the facts. Get some customer success training. Other reviews have mentioned that an angry person phoned them too.

Good prices, quick delivery! What more do you need

Excellent service and products.... We've used this company many times now and what can I say apart from 5 stars from us, easy to order, excellent communication from start pre-order to delivery, I'm always asking before ordering for advice on different vapes, great choice of vapes at respectable prices and speedy delivery always within 72 hours without fail. Couldn't recommend this company enough wouldn't go anywhere else so five stars from me 👏👏👏