Postage address was on the actual case of drinks, the cardboard drink case was ripped open and very damaged. Luckily no issues with the cans of drinks and it's a shame to leave a negative review whe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered 24 gold red bulls. A few days later I received 24 gold red bulls. Unfortunately all the cans are dented but luckily for me gold red bulls isn’t carbonated so didn’t really matter 9/10 will red... Se mere
Didn’t arrive as quick as I expected, and as I was going away I was worried it’ll turn up when I was away. I messaged them on WhatsApp and they were so helpful! They changed the address for the delive... Se mere
I've been waiting 9 days for my order. Tried phoning and messaging but nobody answers. Beware
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to The Sweets Hub, your premier destination for a diverse selection of UK, European, and American beverages, sweets, chocolates, crisps, and more. As a leading supplier to retailers and wholesalers, we take pride in curating an extensive range of high-quality products that cater to diverse tastes and preferences.
Kontaktoplysninger
Storbritannien
- info@thesweetshub.co.uk
- thesweetshub.co.uk
3,2
Middel
32 anmeldelser
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service quick and efficient and…
Great service quick and efficient and fantastic prices
12. februar 2025
Uopfordret anmeldelse
Amazing collection of sweets and…
Amazing collection of sweets and drinks, fast and quick service. Loved it, will be ordering again soon. Highly recommended
15. januar 2025
Uopfordret anmeldelse
Parcel arrived poorly packaged
Parcel arrived poorly packaged, and the items received were battered and dented, clearly been dropped several times
2. januar 2025
The order was first class with quick…
The order was first class with quick delivery. The box my order came in was bashed and partly open
24. december 2024
Uopfordret anmeldelse
Never use this company
We ordered a case of 12 cans of American Dr Pepper as a Christmas gift for someone particularly hard to buy for and The Sweets Hub sent us a box that had already been opened - without even taping it up first 🤦🏻♀️. Naturally this resulted in a completely torn and battered box arriving to us having been repackaged by Royal Mail but minus one can. Then to add insult to injury we noticed two of the cans we did receive weren’t even Dr Pepper but some Sprite variety.
In fairness to The Sweets Hub when we contacted them they did issue a refund of £3.75 for the three missing cans but their message effectively just said ‘whoops, our bad. We’ll make sure it doesn’t happen again’ - the bare minimum. Yes they made it even but absolutely no attempt to make it right, not even a small percentage off a future order (not that they’ll be one now) as an apology or act of goodwill for the mess they made that was 100% avoidable.
Perfect when we’re just days away from Christmas. So now I have to joy of giving a ‘case’ of Dr Pepper that basically looks half used, in a torn and battered box with some lose change thrown in because that’s basically the same thing … right?
20. december 2024
Uopfordret anmeldelse
Quickly solved problem
The moment I contacted The Sweets Hub to say my parcel had gone missing they acted immediately and sent it via a different company which delivered it the next day and also provided an apology and an explanation as to why fedex had failed to deliver it.
13. december 2024
Uopfordret anmeldelse
Excellent Service
Easy to use site, very quick delivery, able to order hard to get stock, all in all I would highly recommend
12. december 2024
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