I lost one ear bud on my morning walk. Having not heard of Sound Cafe before I was a bit sceptical, however after reading reviews & checking them out on trustpilot I ordered my spare earbud. It arrive... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error... Se mere
Great experience with this website, lost one of my AirPods and was quoted £70 for a replacement through Apple, managed to get it for roughly £50 with 24 hour shipping on here. Looks and performs like... Se mere
What a great customer service experience I had, particularly so when the product I originally received did not quite work. Yet, on contacting sound cafe they responded within a couple of hours where t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The Sound Cafe is the UK’s go-to destination for replacement AirPods and charging cases. Whether you’ve lost a single earbud, damaged your case, or need a cost-effective refurbished option, we make replacing your AirPods simple and affordable. We stock a full range of genuine Apple AirPods, including 2nd, 3rd, and 4th Generation models, plus AirPods Pro (1st and 2nd Gen). Customers can purchase items individually – left AirPod, right AirPod, or charging case – so you only pay for what you need. Our products are available in brand new or professionally refurbished condition, with clear grading so you know exactly what to expect. Every AirPod is tested for sound quality, pairing functionality, and battery performance before dispatch. We offer same-day shipping on weekday orders and free UK delivery as standard, helping you get back to your music faster. At The Sound Cafe, we pride ourselves on transparency, reliability, and excellent customer service. With thousands of happy customers, our reputation is built on delivering quality Apple replacements quickly and hassle-free. Whether you need a single AirPod or a complete set, you can trust us for genuine products, fair pricing, and dependable service.
Kontaktoplysninger
PO Box 955, SK4 9FX, Stockport, Storbritannien
- support@thesoundcafe.co.uk
- thesoundcafe.co.uk
4,7
Fremragende
72 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Airpod replacements at a reasonable price
I found this company online. I was missing one airpod left behind in a hotel room. They were able to replace my old airpod with the same original right airpod, brand new at a reasonable price.
Very pleased with the service
6. februar 2026
Excellent service
I’m so grateful to you for being able to replace my damaged AirPod. At first I couldn’t figure out how to set it up but eventually I managed. Now I have a brand new set thanks to you. Service was great. I recommend highly.
4. februar 2026
Good service and fast delivery
Good service and fast delivery. I needed one AirPod as I lost one of them in a fishing lake and these guys had exactly that. Can’t fault them at all.
4. februar 2026
Still haven’t recieved my product and…
Still haven’t recieved my product and it was meant to arrive on the 11th….
10. februar 2026
Besvarelse fra The Sound Cafe
Thank you for bringing this to our attention. We’re sorry your original order didn’t arrive within the expected timeframe. We completely understand how frustrating that must have been.
As soon as we were made aware of the delay, we arranged a replacement straight away, which was delivered the following day. We’re pleased this resolved the issue quickly and that you now have your item.
While delivery delays are thankfully rare, we always act fast to put things right when they do occur. If there’s ever anything further you need, we’re always here to help.
Kind regards,
Freddie
The Sound Cafe
Delighted
Delighted to be able to replace my lost earbud - what a great service! The connection guide is very helpful. I set it up quickly and easily.
31. januar 2026
Excellent from start to finish
Excellent from start to finish
Product is also excellent
4. februar 2026
Quick fast delivery sadly the device is…
Quick fast delivery sadly the device is faulty and sound is muffled when I speak
27. januar 2026
Besvarelse fra The Sound Cafe
Hi Jeremy,
Thank you for your review, and I’m really sorry to hear you’ve experienced an issue with the sound quality. This is certainly not the experience we expect from our AirPod replacements.
We’ve located your order and will be contacting you directly to get this resolved straight away. You’re fully covered by our 30-day return policy and 90-day warranty, so we’ll arrange a replacement or return for you without any hassle.
Thanks for bringing this to our attention. We’ll make sure this is sorted for you as quickly as possible.
Best wishes,
Freddie
The Sound Cafe
Gonna be honest I was actually worried…
Gonna be honest I was actually worried if I’m gonna get my AirPod. But safe to say got what I ordered genuine product only took 2 days to get delivered I do recommend THESOUNDCAFE.
28. januar 2026
Initially the AirPod didn’t work but…
Initially the AirPod didn’t work but Freddie said wait and charge for longer. Great support that really worked. Thankyou so much. 😊
21. januar 2026
A perfect experience
A perfect experience. My right AirPod arrived within two days, set up was seamless and it worked. A cost effective solution I’m so glad I found you.
24. januar 2026
Uopfordret anmeldelse
it came quick
6. januar 2026
I loved the experience
I loved the experience
The service was so quick and affordable
Very professional
8. januar 2026
Super website !
This site is super !
Lost my AirPod 4th, on Sunday .
Went to Apple Store - they said £79 for replacement case and need an appointment.
Went home after some research , stumble across the sound cafe
Was worried it’s not authentic Apple products. Then for the price I thought I take the risk …
Placed order on Monday
Received my case Thursday
Paired perfectly fine
Works fine
Grace C - some small marks but other than that works perfect
I am super happy and told all my colleagues about this site. As soo many colleagues have also lost either one or both earbuds / case in the past .
To summarise : I don’t know if it’s authentic Apple product or just simply very good copy . But I am extremely happy with my purchase as it works perfectly well .
15. januar 2026
Uopfordret anmeldelse
New single iPod
I have to give this company 5 stars for delivering what I ordered and within 48 hours.
I ordered a single iPod that accidentally got run over 🤔.
As a parent I’m grateful for someone selling these much cheaper than Apple.
8. januar 2026
Product works
Product works, clear instructions, incredibly fast customer support.
29. september 2025
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