thesleepytie.com Anmeldelser 

This product is not made for thick hair. It made my blowout look worse than if I'd just slept on it normally. Also, their customer service is awful! I returned it and a customer service rep told me I could receive a store credit, but then they sent me a replacement instead. When I tried to bring this to their attention and get the store credit I was promised, they just argued with me about it for weeks.

Really disappointing customer service experience.

I received the wrong size and first contacted Sleepy Tie on June 12 to get it corrected. I received no response, so I followed up again on June 18. Still nothing. I also submitted a message through the contact form on their website and reached out to them twice on Instagram. I never received a response through any of those channels.

Eventually, because I could not get anyone at the company to respond to me, I disputed the charge with my credit card company. What was especially frustrating was that Sleepy Tie did respond to my credit card company to contest my dispute and say I did not have a case, while still never responding to me or attempting to resolve the issue directly. I then had to dispute the charge a second time.

I still have the wrong size, still cannot get the correct size I ordered, and still have not received any help from Sleepy Tie.

Mistakes with orders happen, and I would have been perfectly happy to work with them to fix this. The problem is the complete lack of customer service when something goes wrong. After multiple emails, their website contact form, two Instagram messages, and now two credit card disputes, I still cannot get the company to communicate with me or resolve a very basic order issue.

What makes this especially disappointing is that I specifically chose to purchase directly from Sleepy Tie rather than buying a cheaper alternative on Amazon because I wanted to support a small business. I was willing to pay more to support the company behind the product, and unfortunately this experience has made me regret that decision.

Based on my experience, I would not recommend ordering from Sleepy Tie.

I ordered over a month ago and it still never shipped- they told me to just wait because sometimes the shipping label doesn't update?...then still nothing...customer service is awful. They "offered" a replacement or refund and then just never contacted me back again.....

The sleepy tie is well made and beautiful. However, it was a complete waste of money for me. I have tried it on 3 separate occasions. Each time I sleep fitfully and wake up with a headache. All of the weight of my hair is concentrated in one spot and it pulls on my scalp as I TRY to sleep. Last night, I took a muscle relaxer and "slept" in my Sleepy Tie. I didn't fall asleep until around 1 AM, woke up several times, until I finally took out the Sleepy Tie at 4:30 AM. After I removed it, I was able to get 5 good hours of sleep. One might assume that my hair is long, heavy and thick. That would be incorrect. My hair hangs to my bra strap, is very fine, but I have a lot of it. I cannot imagine how uncomfortable it would be if I had as much hair as the inventor. I used the size M and there was plenty of space left for more hair. My hair didn't even take up half of the wrap. I spent the exorbitant amount of money because I expected to love it. Wish they had a money back guarantee.

I ordered two items from this website that were very poor quality. They won't refund your money as it is a "personal care item", and they also won't publish any reviews on their website that are lower than 4 or 5 stars. It makes it seem like their merchandise is wonderful, but if you check their reviews on Ulta or Amazon they are pretty bad. And I have a no brand copy of the sleepy tie that works just fine that I bought on Amazon for 7.99.

This literally doesn’t work, complete waste of $30. This company is just another tiktok scam.