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Theshoeroomdoncaster Anmeldelser 10

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TrustScore 3.5 ud af 5

3,6

Skobutik
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Virksomhedsoplysninger

  1. Skobutik

Oplysningerne kommer fra forskellige eksterne kilder

The Shoe Room promise to deliver the same enhanced customer experience they always have given their customers over the years, and with the same passion and commitment. With over 11 years experience in English footwear retail, their reputation precedes them, and it goes without saying that Richard and Michelle are very excited to continue their journey through this new store and we wish for you all to join them. Their brand partners have increased in number, and they are very proud to be associated now with iconic Australian brand RM Williams, Sanders and Sanders, Jeffery West, Viyella Clothing, Amor-lux Clothing, as well as those they have worked with for many years including Loake, Barker, Tricker’s, Cheaney with the addition more recently of Fairfax and Favor, Hicks and Brown and Annabel Brocks.

Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

10 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 1 ud af 5 stjerner

Unfriendly and poor customer service

Unfriendly and poor customer service. Would not recommend. Not a patch on The Shoe Healer.

16. februar 2025
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Theshoeroomdoncaster-logo

Besvarelse fra Theshoeroomdoncaster

I am very sorry you feel the need to leave negative feedback for our business The Shoe Room. We are immensely proud of the hundreds of 5 Star Reviews we have, and yours in complete contrast to every one of them. We are equally proud of the Awards we have won for.....exactly the opposite of what you suggest. One wonders if there is a hidden agenda .........

Bedømt til 5 ud af 5 stjerner

Customer service - Exceptional

I can genuinely say that I’ve not been to a better shoe shop. Richard and Michelle are very welcoming, and most importantly offer sound advice (and even to the degree in considering cheaper options!)

Service is clearly something that both pride themselves on and the service you receive is second to none. I’ll certainly be back!

11. januar 2025
Uopfordret anmeldelse
Theshoeroomdoncaster-logo

Besvarelse fra Theshoeroomdoncaster

Thank you so much for your kind words Chris, they are very much appreciated, and we look forward to welcoming you back to The shoe room any time !

Bedømt til 5 ud af 5 stjerner

Genuinely care about customers

Very quick in responding to emails, great friendly service in store as well. When I emailed a couple of months after my purchase to report an issue with the innersoles, I got a response the next morning even though they were on holiday, and although I didn't still have my receipt they didn't hesitate to resolve the issue for me. It was worth the trip from Halifax to acquire a new pair of Redback boots, and support a business like this.

3. august 2024
Uopfordret anmeldelse
Theshoeroomdoncaster-logo

Besvarelse fra Theshoeroomdoncaster

Thankyou very much for your Kind Words and 5 Star Review Alister !

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service! I ordered an item online which was dispatched promptly for next day delivery via Royal Mail.
Because I'm an idiot, I had put an incorrect address on the package so it was 'returned to sender'.
Called the store and explained the situation, leaving my details; to my delight I have just received the item just a day later via DHL.
No fuss, no questions, no waiting and no charge!
Great service, quality product.

18. januar 2024
Uopfordret anmeldelse
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Besvarelse fra Theshoeroomdoncaster

Thank you so much for taking the time to write such a considerate and kind review. Anything we may be able to help you with any time will be a sincere pleasure and please remember, if you are shopping remote, pick up the phone, its good to talk and at least that way we feel like we are actually 'serving' you :-)

Bedømt til 5 ud af 5 stjerner

Wow!What an outstanding little find

Wow!What an outstanding little find!

Recently purchased a pair of RM Williams from The Show Room in Doncaster, unfortunately it wasn’t an in shop purchase but over the phone. We would have loved to go in and have a look around but simply didn’t have the time. Richard couldn’t done any more for us, probably the best customer service I have ever experienced, more than happy with our purchase and will definitely be back! Couldn’t recommend this little business enough!! I have definitely been having a snoop at some of the Fairfax products….next purchase pending.

28. januar 2022
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Besvarelse fra Theshoeroomdoncaster

Sarah, thank you so much ! Your kind words, especially when volunteered are what drives us each and every day. Customer support of small independent businesses like ours are vital, and dirt will be a sincere pleasure to serve you any time :-)

Bedømt til 5 ud af 5 stjerner

Fantastic Service

Online ordered and cannot fault the customer service. I stupidly made an error on my order and messaged to sort, within an hour the problem was fixed and order sent out next day. Highly recommend this company and the customer service is second to none.

12. august 2021
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Besvarelse fra Theshoeroomdoncaster

Thank you very much for your kind words Linz, and it was a sincere pleasure to serve you, until the next time :-)

Bedømt til 5 ud af 5 stjerner

Wow what can I say about this little…

Wow what can I say about this little gem of a shop,
Sorry it’s not a shop it’s an experience.
I’ve been to some really great shops in my lifetime, but the Shoe Room in Doncaster is beyond the stratosphere.
Nothing and I mean nothing is too much trouble .
Shoes, boots and a massive selection of accessories for both men and women.
Believe me this is the best shoe shop in the uk.
We will be back.
Many thanks Richard and Michelle.

27. februar 2021
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Besvarelse fra Theshoeroomdoncaster

Thank you so much for taking the time to write such a great review Colin. Truly appreciated Sir and we welcome you back any time !

Bedømt til 5 ud af 5 stjerner

With such a friendly atmosphere, quality shoes and accessories too.

With such a friendly atmosphere, quality shoes and accessories for him and her, it was a delight to purchase another pair of quality shoes from Richard the proprietor. You will find shoes for every occasion whether it be that special event or something for a comfortable walk on your holiday, I found the perfect shoe from Barker and they fit so snuggly. Thanks to The Shoe Room.

7. januar 2020
Uopfordret anmeldelse
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Besvarelse fra Theshoeroomdoncaster

Thank you so much for a great review Mr. Kelleher ! A sincere pleasure to serve you today, and enjoy your new Barker Shoes Sir :-)

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