That’s great website to find online dating, I joined this web not even one month and found my love and we will planning to getting married sooner. Thank you for your support and helping me to meet th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
good support for a very disappointing initial experience. Just not any promising members in my area. I do not want to go beyond 100 miles but do not know the radius of your search for me.
Virksomheden har svaret
This was my first time on the app. I got a little confused and was feeling frustrated. William responded very quickly and help me understand the situation. Definitely not something I’ve experienced wi... Se mere
Virksomheden har svaret
The best part of this app is being able to reach someone with a pulse! It is extremely frustrating on the other dating apps that there is no live chat. And sending them an email usually generates fro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Sequel
Skrevet af virksomheden
Real Connections for the 50+ Collective
Your Story Isn’t Over. It’s Just Finding Its Perfect Second Act.
Sequel is a dating app designed for the 50+ collective. We live by the idea that you don’t need more matches, you need the right conversation. Sequel is the perfect intersection of simplicity, deep connections and user safety.
Why Mature Adults Choose Sequel:
- Human-Centric Moderation: We don’t just moderate, we curate. Every profile undergoes a dual-layered verification process combining advanced AI with the most sophisticated tool available: the human eye.
- Zero-Tolerance for Fakes: We maintain a strict policy against AI-generated photos, synthetic content, and deceptive profiles. At Sequel, you interact with real and vibrant individuals.
- Intentional Connections: Whether you are seeking a long-term relationship, marriage, deep friendship, or simple companionship, our platform ensures you meet people aligned with your specific pace and values.
- Privacy as a Luxury: Your data is protected by TLS 1.2/1.3 protocols and enterprise-grade Cloudflare security. Profiles are shielded from the public web and are only visible to registered, verified members.
- Sophisticated Discovery: Move beyond basic bios. Explore interests, from vintage cinema to travel destinations, using a refined search engine with customisable parameters.
Our Social Mission
We provide a space free from the deception and risks often found in the digital dating world. By filtering out the noise, we make room for what actually matters: real conversations and genuine chemistry.
Live your way. Find your Sequel.
Register now at thesequelapp.com
Kontaktoplysninger
Every story deserves a Sequel
4,4
Fremragende
33 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Sequel
Dear Customer,
We sincerely appreciate you taking the time to share your positive experience with us. It’s wonderful to know that our online support was very responsive and provide you with fast assistance.
Your feedback truly inspires our team to keep providing top-quality service. Should you need any help in the future, we’ll always be here for you.
good support for a very disappointing…
good support for a very disappointing initial experience. Just not any promising members in my area. I do not want to go beyond 100 miles but do not know the radius of your search for me.
22. april 2026
Besvarelse fra Sequel
Dear Andrew!
Thank you for your feedback.
We’re glad to hear that you had a positive experience with our support team, though we’re sorry that the platform itself did not meet your expectations in terms of local matches.
Search results are typically based on your selected preferences, including distance, but availability can vary depending on user activity in your area. We understand your preference to stay within a specific radius, and your feedback is important as we continue improving how location filters work.
We appreciate you giving Sequel a try and wish you all the best.
Best regards,
Sequel Support Team
Immediate understanding
Immediate understanding of my comments and quick resolution of request
21. april 2026
Besvarelse fra Sequel
Dear Patricia!
We're happy to hear that we swiftly understood your comments and quickly resolved your request. Thank you for your positive feedback; it means a lot to us.
I appreciate the customer service and…
I appreciate the customer service and support regarding my issue and satisfied with the response time in resolving the problem.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Sequel
Dear Elaine,
We appreciate your positive feedback and are happy to hear that you were satisfied with our support team's quick response in resolving your issue.
The best part of this app is being able… I was able to copy and paste a screenshot to give to the customer service agent about the nature of my question. That is extremely helpful.
The best part of this app is being able to reach someone with a pulse! It is extremely frustrating on the other dating apps that there is no live chat. And sending them an email usually generates from a stock of responses. The response time was acceptable and I sent it at 12:30 at night. Points!
I did get a solution but it was a bit roundabout. Most the dating apps have a users guide which is much more quickly navigated than the FAQs. so far I’ve learned things by trial and error. It’s been frustrating but if you poke around enough you can end up finding out an answer usually.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Sequel
Dear MJ Texas,
Thank you for your feedback. Our primary goal on the platform is to provide high-quality customer support 24/7.
Your suggestion regarding the addition of a user guide on our website will be forwarded directly to our supervisor for consideration and potential implementation.
We sincerely appreciate your detailed feedback, as it helps us continuously improve our website.
Fast friendly service replied quickly…
Fast friendly service replied quickly to responds!
20. april 2026
Besvarelse fra Sequel
Dear Customer,
We’re pleased to know that you were satisfied with the quick response and clear communication.
Ensuring that every request is handled promptly and transparently is very important to us.
Thank you for sharing your feedback!
Always received positive and great help from customers servicewebsite to find online…
That’s great website to find online dating, I joined this web not even one month and found my love and we will planning to getting married sooner. Thank you for your support and helping me to meet the right person in my dreams ❤️
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Sequel
Dear Chan,
We’re truly happy to hear that your recent experience has improved and that you’ve found your special someone on our platform!
It’s wonderful to know that things have taken a positive turn for you and that you’re now preparing for such an exciting step as marriage.
Thank you for sharing your story with us—we really appreciate it!
The best customer service I have ever…
The best customer service I have ever encountered. Prompt, courteous response.
20. april 2026
Besvarelse fra Sequel
Dear Customer,
We sincerely appreciate you taking the time to share your positive experience with us. It’s wonderful to know that our online support has been the best you’ve ever received.
Your feedback truly inspires our team to keep providing top-quality service. Should you need any help in the future, we’ll always be here for you.
The Support team got back to me as soon…
The Support team got back to me as soon as I notified them of an issue which the issue they resolved the matter of minutes they were extremely helpful and I’m grateful for the way they handled the situation.
20. april 2026
Besvarelse fra Sequel
Dear Melissa,
We appreciate you taking the time to leave us this great review. We're happy to hear that we resolved the issue in a matter of minutes and were extremely helpful. We wish you all the best in finding a match!
Another useless dating site
Another useless dating site. I set up a profile and paid for membership. Won't let me filter by my location. All I kept getting was pop ups to upgrade my membership for more money. Paid for one month but got frustrated and deleted my profile within 30 minutes, Lost $25.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Sequel
Dear Richard,
We appreciate you taking the time to provide such a thorough description of your experience. We understand how frustrating it must have been to feel the need to remove your profile so shortly after joining our website.
If you come across profiles that seem misleading about their location, we encourage you to report them through the platform. Each report is reviewed by our moderation team, who will take the necessary steps where appropriate.
Please also keep in mind that our platform includes a location-based filtering option. Our support team will gladly assist you in configuring these settings to help you connect with more suitable matches.
This was my first time on the app
This was my first time on the app. I got a little confused and was feeling frustrated. William responded very quickly and help me understand the situation. Definitely not something I’ve experienced with other dating apps. Kudos to sequel.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Sequel
Dear Bruce,
We're glad you enjoyed your experience on the app. We appreciate your feedback and are so happy that our team could quickly help clarify things for you. Thanks for the kudos!
I’m very disappointed in this website…
I’m very disappointed in this website primarily personal choice and the lack of available people apparently in my area, I have tried to cancel the subscription and the system doesn’t recognize my login email or my password so I have no way to continue the cancel, any help would be appreciated
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Sequel
Dear Jeffrey!
Thank you for your feedback.
We’re sorry to hear about your experience and understand how frustrating it must be to have trouble accessing your account, especially when trying to cancel a subscription.
If the system isn’t recognizing your login details, it may be due to a different email being used during registration or a minor error in the credentials. We recommend using the “Forgot Password” option and trying any alternative email addresses you may have.
You can also reach out to our support team support@thesequelapp.com with any details you have, and we will help locate your account and assist with the cancellation as quickly as possible.
I'm very impressed with the quick…
I'm very impressed with the quick response to my concern. in addition to providing information that I did not know. Great support group.
17. april 2026
Besvarelse fra Sequel
Dear Vivian!
We're happy to hear that our support group quickly addressed your concern and provided helpful information. We appreciate your positive feedback and are grateful for your time.
Alex was quick to reply
Alex was quick to reply, very professional and a pleasure to deal with
17. april 2026
Besvarelse fra Sequel
Dear Customer,
We're happy to hear that you had a positive experience. It's great to know our service met your expectations. Thank you for your feedback.
I am very pleased with my experience…
I am very pleased with my experience today. The person was very helpful. Thank you again
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Sequel
Dear Trevelyn,
We are happy to hear that you had a positive experience and that our team member was helpful. Thank you for sharing your valuable feedback with us!
My inquiry was answered within an hour
My inquiry was answered within an hour! NICE. I was impressed.
15. april 2026
Besvarelse fra Sequel
Dear Jay,
We're happy to hear that your inquiry was answered quickly! We appreciate you taking the time to leave us this positive feedback.
Finally a customer service…
Finally a customer service representative took care of my concerns
Thank you
15. april 2026
Besvarelse fra Sequel
Dear Cheryl,
Thank you for your feedback! It means a lot to us.
We're happy to hear that our customer service representative took care of your concerns properly. In case of any questions, do not hesitate to contact us!
I was able to get someone on the phone…
I was able to get someone on the phone to help with the problem at hand.........that's a big plus!!
15. april 2026
Besvarelse fra Sequel
Dear Customer,
We're happy to hear that our team was able to resolve your issue. We appreciate you taking the time to share your positive experience with us!
Cooperative team and all tried to…
Cooperative team and all tried to resolve my issue which was caused by my Facebook feed suggesting a local dating site was so when in fact turned out to be mostly American and not local to Queensland Australia.
14. april 2026
Besvarelse fra Sequel
Dear Michael,
We appreciate your feedback and are glad our team worked together to address the issue you experienced with the suggested dating site. We value your input!
Greasy
I would go lower, but I am trying to be fair… In a big city of Toronto… There’s like three people in my area…
Also super concerned about how hard it is to reach customer service
And how difficult it is to cancel membership… Always find it super great greasy with the automatic renewal every month… When they hide the cancellation and make it super difficult to find.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Sequel
Dear Jim!
Thank you for sharing your feedback. We’re sorry to hear that your experience felt frustrating.
Profile availability can vary depending on search settings, preferences, and activity in a specific area, which may sometimes result in a limited number of visible matches.
We also want to clarify that subscription details, including renewal terms, are presented at the time of purchase, and membership management, including cancellation, can be completed directly through account settings or with the help of our Support Team. Our goal is not to make this process difficult, and we appreciate you pointing out how it felt from your perspective.
If you experienced any difficulty reaching support or cancelling your membership, we would be glad to review this and assist you directly. Please feel free to contact us!
Thank you again for your feedback - it helps us continue improving the experience for our members.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.