Placed a large order of just under £500 for a rare fragrance they had showing as available. They sent me an email saying they have cancelled the order and will issue a refund in 10 days. 4 weeks still... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered and then as per the other person leaving a review was told it’s not in stock and a refund has been issued, emailed to find out when and so far nothing. No goods no refund yet.
I bought a candle as a gift recently and loved the wide selection of styles and scents available, there’s something for every taste! It arrived well packaged and on time all completely hassle-free. Wo... Se mere
Placed an order and got a refund within days of each other. I have to assume it’s because the item is out of stock because I didn’t even get an email to tell me! Avoid this company there are better op... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are a UK based boutique scented candle shop that is committed to helping create a calming, relaxing atmosphere in the heart of your home.
Kontaktoplysninger
Storbritannien
- hello@thescentshopuk.com
- thescentshopuk.com
Placed a large order of just under £500…
Placed a large order of just under £500 for a rare fragrance they had showing as available. They sent me an email saying they have cancelled the order and will issue a refund in 10 days. 4 weeks still nothing and the email responses have stopped. Wish I looked this company up before placing the order. AVOID
definitely a scam
definitely a scam. took my money and nothing arrived . email is not valid and the telephone number is not taking calls. Have had to log it as a dispute with my bank . AVOID
Avoid
Placed an order and got a refund within days of each other. I have to assume it’s because the item is out of stock because I didn’t even get an email to tell me! Avoid this company there are better options out there!
Ordered and no stock
Ordered and then as per the other person leaving a review was told it’s not in stock and a refund has been issued, emailed to find out when and so far nothing. No goods no refund yet.
Don't use
Let me order something
Took my money then got a email saying its out of stock and I'll be refunded.
Shouldn't of let me order it in the first place. Christmas is round the corner and I'm a present down now with my money tied up in refund for god knows how many days
BEWARE Scentsshop.co.uk is a scam
BEWARE Scentsshop.co.uk is a scam. This is not a proper retailer but funds will be deducted
They don't care about their customers
They don't care about their customers. Bought candles, their courier brought me an empty box. Didn't do anything to sort out the problem. I won't buy from them again.
Bought for a friend as a gift
Bought for a friend as a gift. She was absolutely delighted with the candle and said it smelt divine.
Just perfect
Fast delivery, good packaging, arrived in perfect condition. Purchased for the look but it smells sooo good! Thankyou.
Excellent service!
I was delighted to find a specialist store for Paddywax candles in the UK. The service from The Scent Shop was excellent. Fast, on time delivery and packaged up beautifully!
I'll definitely be shopping with them again.
Beautiful products
Beautiful products, unique and so nicely packed. I really felt looked after and special. Thank you for the excellent service.
Cannot fault the service of Scent Shop
Cannot fault the service of Scent Shop. Fantastic customer service and will shop with them again! Tobacco and Pachouli candle by Paddywax is a must!
Plenty of choice and a very fast and…
Plenty of choice and a very fast and efficient processing of orders.
Would definitely shop here again!
I bought a candle as a gift recently and loved the wide selection of styles and scents available, there’s something for every taste! It arrived well packaged and on time all completely hassle-free. Would recommend!
Incredible
I just can't believe how good these candles are. Full steam ahead ScentShop!!
Yoga candle
The candle arrived well packed, just on time for my yoga session, pleasant and relaxing choice :)
Quality purchase!
Arrived on time, great product and great price. What’s not to like
Received our first candle today prompt…
Received our first candle today prompt delivery and excellent customer service can’t wait to light it looks lovely on my fireplace
Wonderful Candles
Candle came in a lovely package and smells amazing! Great as a gift and I will definitely be buying from here again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








