I am convinced that the negative reviews are bots….. I have discovered Sale Lab in a very busy time for them, holidays. And the second time I ordered there was a little problem with a ring, they... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivery cost is too expensive. More photos, details and description needed for each item on the website. This will help with deciding whether to purchase the items or not. As in many cases when the... Se mere
Wow, these guys are absolutely amazing, made a purchase on whatnot and bought a gucci dog collar/ choker. I've used it for my dog and she looks gorgeous. Thankyou so much Tom and crew im very happy wi... Se mere
Sale Lab sells distressed inventory products that haven’t sold in the previous season or seasons, often in limited sizes. Some items may be samples. They used to be good for a cheap bargain,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!
Kontaktoplysninger
Storbritannien
- thesalelab.com
4,0
God
532 anmeldelser
Har besvaret 44 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love all of my purchases and they’re…
Love all of my purchases and they’re great quality. Fast and safe delivery too
31. juli 2025
Besvarelse fra Sale Lab
We’re so happy to hear you love all your purchases! 😊 It’s great to know they arrived quickly and safely too, we always try to get orders out as fast as possible so you can enjoy them right away. Thank you for taking the time to leave such lovely feedback, it really means a lot to us. 💛 Can’t wait to see you back again soon!
– The Sale Lab Team🖤
Authentic and trustworthy company
Great company to buy from. Everything is authentic and shipped really quickly. I’ve been really happy with everything I’ve bought and even when I had to return an item the refund was quick and hassle free. A little treasure trove!
13. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for your kind words! 🌟 We're thrilled to hear you've been happy with your purchases and that the returns process was smooth for you. It's great to know we're your little treasure trove! we truly appreciate your support and look forward to having you shop with us again soon!
– The Sale Lab Team🖤
Very quick delivery
Very quick delivery. All items as shown on the website and very good value. Will definitely shop here again.
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for your lovely feedback! We’re delighted to hear you were happy with the quick delivery and the value of your items. We really appreciate you taking the time to share your experience, and we look forward to welcoming you back again soon. 🌟
– The Sale Lab Team🖤
Absolutely amazing place to shop
Absolutely amazing place to shop, genuine pieces great prices and great sales that happen quite often.
Customer service team are great to deal with and always come back to you in speedy time.
⭐️⭐️⭐️⭐️⭐️ rating from me
31. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for your kind words! We're so pleased to hear you've had such a great experience with us, from the deals to the genuine pieces and our customer service. We truly appreciate your support and look forward to having you shop with us again soon!
– The Sale Lab Team🖤
Outstanding!
Shhhh! A well kept secret, perhaps too well, I’ve only just found this amazing store, online. Low prices, excellent value and genuine products. Their returns process is very efficient too, the customer service dept provides excellent response times to communications and very helpful which made dealing with them a great experience. What is not to like? Well, nothing, I love this store! Take a bow. I will be back, many times over.
23. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Pete, you legend! 🤩 What a review, thank you! We're so glad you discovered us (secret's out now 😅). It means the world to hear how much you’ve enjoyed shopping with us, and that our team and returns process hit the mark. Can’t wait to have you back again and again. You’re always welcome at The Sale Lab! 🙌🖤
Don't think twice
I wasnt sure buying online if I would be happy with the item ordered as a gift for my dad. The price was too good to be true. However, I'm so happy I went ahead. The item was exactly as seen online, boxed and in perfect condition. My dad was really happy with it. The delivery was fast amd communication was great.
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for your thoughtful feedback! We're really happy to hear your experience exceeded expectations and that your dad loved his gift 🎁 It means a lot to us that you gave us a chance, we're so glad the item arrived in perfect condition and that everything went smoothly. Hope to see you again soon!
– The Sale Lab Team 🖤
A treasure trove of designer garments
A treasure trove of designer garments - great prices and fast delivery.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for the kind words! We're really glad you enjoyed the selection, the prices, and the speedy delivery. Hope to see you again soon for more designer gems!
– The Sale Lab Team 🖤
Unfortunately
Unfortunately, sale lab is no longer for the masses as it's prices have gone beyond the reach of it's customers.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you for taking the time to share your feedback, we really do appreciate it.
We’re genuinely sorry to hear that you feel this way. We understand that pricing is important, and we always aim to offer something for everyone. At the moment, we have a wide range of products on our site, with prices starting as low as £1.99 and going up to £2,500 for our luxury pieces. This mix helps us cater to both bargain hunters and those looking for premium items.
We hope you’ll take another look, as we’re constantly updating our stock with new clearance deals and affordable options.
Thanks again for your support.
– The Sale Lab Team 🖤
Excellent selection of Stone Island at…
Excellent selection of Stone Island at fantastic prices . Cannot fault this company from order to delivery .
18. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for your kind words! We're thrilled to hear you were happy with the Stone Island selection and your experience from start to finish. We really appreciate your support and look forward to having you shop with us again soon! 🙌🖤
— The Sale Lab Team
10 out of 10
Sales lab have top marks from me.the post office failed to post my parcel card so I panicked that something was wrong but the customer service were superb helped me sort things out and I now own a beautiful stone island cardigan which I purchased at a brilliant price.thank you 10 out of 10 from me...I will be using this site again without hesitation..thanks sales lab👍
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for the amazing review! We're really glad to hear everything worked out in the end and that you’re loving your Stone Island cardigan 🙌
It means a lot to us that you appreciated our customer service and took the time to share your experience. We’ll be here whenever you’re ready for your next order and we can’t wait to have you back!
Thanks again for the 10/10!
– The Sale Lab Team 🖤👍
Great clothing for great prices
Great clothing for great prices. Plus fast shipping, no complaints here.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for the great review! We're really glad to hear you're happy with the clothing, pricing, and speedy delivery.
We appreciate your support and hope to see you back again soon!
Best regards,
The Sale Lab Team 🖤
Never a bad experience
Not sure why there are peeps moaning on here… clearly just like to moan about shit!
Once again everything was 🔥🔥🔥🔥. Smooth process from start to finish! Love the top! Quick delivery! I have done returns before too and got refunds fine! And even if there is an issue with anything I just reach out to customer service and they are always willing to help!! ⭐️⭐️⭐️⭐️⭐️Loving the new stock that the are getting in! The team really is amazing! 🤛🤩
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Wow! thank you so much for the incredible review! 🔥 We're absolutely thrilled to hear that you've had such great experiences with us, from smooth orders to quick deliveries and hassle-free returns.
It really means a lot to have supportive customers like you who take the time to share their honest feedback. We'll keep working hard to bring in exciting new stock and give you the best service possible.
Thanks again for the kind words and continued support, you're amazing! 🤩
– The Team at The Sale Lab 🤛🖤
everything is smooth but not the refund…
everything is smooth but not the refund the most imported one is not smooth you have to chase
28. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you for your feedback, we're really glad to hear that most of your experience was smooth.
Your return was delivered to us on Monday afternoon as the warehouse was closing. We tried to refund you yesterday (Wednesday 11am) but as you have opened a case with paypal our system is not allowing us to. We have processed the refund in paypal.
We’re sorry to hear you found the refund process frustrating. As we explained over email, we do inspect returns. Your refund was issues just over a day after we recieved your return.
You can view all of our returns and refund information here on the website. We try to make it as clear as possible but if you are ever unsure please just reach out and we are always happy to help.
👉 https://thesalelab.com/pages/returns
We really appreciate your patience and your input, it helps us continue improving. If you have any further questions, feel free to reach out.
Bizarre. Ordered a blazer and some trousers
Ordered a blazer and some trousers. Blazer has a few pulls and bobbles - doesn’t look new even though it has labels. But the real problem is the trousers. Completely unfinished. Several inches too long with no hem, just a raw edge. Never had this when ordering direct from Paul Smith. Is this stuff genuine? Maybe better to pay for them to be finished rather than risk issues with returns, based on other reviews. Will you pay for the alterations if I prove the issue with photos?
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
We're truly sorry to hear about your recent experience with the blazer and trousers you ordered. This certainly doesn't meet our usual standards. For further assistance, could you please contact our customer services team at customerservices@salelab.co.uk? They will review your concerns thoroughly and assist you accordingly.
Sale Lab Service.
The choice is great, the prices are great and the delivery is spot on.
This is a first class store.
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you for the amazing feedback! We're so glad you enjoyed the selection, prices, and speedy delivery. Your kind words mean a lot to us, it’s our goal to be a first-class store, and we're thrilled to know we're hitting the mark. Looking forward to serving you again soon!
Great place to shop great price fast…
Great place to shop great price fast delivery
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for your lovely review! We're really glad to hear you enjoyed shopping with us, found our prices great, and were happy with the fast delivery. Your support means a lot, and we hope to see you again soon!
Besvarelse fra Sale Lab
Thank you so much for the wonderful feedback! We're delighted to hear you enjoyed the site and found our rates competitive, it truly means a lot to us. We're always working to offer the best experience and value, so your kind words really make our day!
Looking forward to having you back again soon.
Great products easy to order and super…
Great products easy to order and super fast delivery
5. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for your kind words! We're thrilled to hear you were happy with the products, found the ordering process easy, and received your delivery quickly. We really appreciate your support and hope to serve you again soon!
Really impressed with recent order,
Really impressed with recent order,
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much! We're thrilled to hear you were impressed with your recent order. We truly appreciate your support and look forward to serving you again soon!
Very happy
I've bought from the website a few times now and have been really happy with my purchases. Great branded items with good discounts, handy for buying gifts.
I recently returned an item that didn't fit and the process was quick for the money to arrive back in my account.
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sale Lab
Thank you so much for your kind words and for being a returning customer!
We’re really happy to hear that you’ve been pleased with your purchases and found some great deals, especially when shopping for gifts! 🎁
It’s also great to know the return process was smooth and quick for you, we work hard to make things as hassle-free as possible.
Thanks again for your support, and we look forward to having you shop with us again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.