Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered rugs in January 2025, never received them; contacted customer support multiple times and they claimed they'd send me replacements; never got those either. Do not order from here, complete scam.
Ordered in April with a 5 day delivery, now its Mid June and no carpet. Contacted the Better Business Beureau and no response from the business. They are scammers.
I ordered a rug and antislip mat and paid for 2-5 day shipping. Eleven days later I hadn't heard anything. I wrote them several times asking where my products were. They even ignored my notice to cancel the order and refund my money. Finally I called them and demanded a refund and the guy says "oh it's actually just shipping out today" and gives me a tracking number for the rug. He says the mat ships from Ontario but claims he's got no tracking number. It was obvious he did nothing about my order until that day. He told me to call him once I've received the rug and he'll refund the shipping cost. I got my rug a few days later but still no mat. I called him again and he says he'll refund the shipping but still has no tracking for my mat. Four days later and still no refund and no tracking information. I contacted them again tonight and if I don't hear anything I'll be issuing a credit card chargeback and I'll be reaching out to my lawyer.
My advice to anyone is to never use this company to buy anything.
After getting a confirmation for the order and the menu being taken from my account I received and email from customer care team that asked for my photo ID or a copy of my utility bill to confirm I wasn’t a fraudulent purchase. I have never heard of this on the company end in all my years of purchasing online, only from the credit card company- I called the company to ask about what was happening and was met with a very polite gentleman who explained it and ensured it was a legit company. I sent a picture confirming my Id and address and the rug showed up today, 3 days earlier than it was originally expected. The rug is exactly as pictured and fits the space perfectly! I will absolutely be recommending this store to everyone but will also be purchasing more area rugs!!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
