What an excellent website! I loved playing with the Roost Visualiser before buying the items in my Wishlist. The tool is even better than going in-store as you can visualise multiple products from man... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Friendly helpful company. Very pretty floral green and pink quilt. Had to wait a little longer for it but no problem, good communication and well worth it. Admired by all who've seen it. Well made an... Se mere
I bought two beautiful products from The Roost. Regrettably, there was a delay in the making of one of the products. This was completely out of their hands, and I must say, the way this was handled... Se mere
Great purchase and delivered day later. Would cost 3 X more from a London Decorator
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Everything to furnish your home. All in one place. Browse, visualise and buy the best British brands with confidence. Furnishing a new home should be a joyful and stress-free experience. However, planning and furnishing a new home is a complicated and often dispiriting experience. Worrying about product dimensions? Wrestling with colour schemes? The Roost is the solution to all these problems. The Roost offers the complete home shopping experience, removing uncertainty and difficulties and adding a big boost of joy into the mix. The Roost is a landing place which delivers the complete interior experience, for free. Our designers have hand-picked a selection of local brands and products. Explore the curated range to create a look that feels like you. The unique drag-and-drop design software lets you try before you buy. You can visualise exactly how the products will look in your space. And know you’ve made the right choice. The 2D tool allows you to experiment with colour schemes. Or check out how a rug from a quirky up-and-coming brand would look next to a sofa from a household name. Or, thanks to the accurate dimensions, make sure that table will fit your room. We’ve taken away all the guesswork. Still not sure? Then share your mood boards with your friends. Once you’ve made your choices, purchase your finds in one simple, seamless checkout.
Kontaktoplysninger
Techspace, 32-38 Leman Street, E1 8EW, London, Storbritannien
- hello@theroost.com
- theroost.com
I bought two beautiful products from…
I bought two beautiful products from The Roost.
Regrettably, there was a delay in the making of one of the products. This was completely out of their hands, and I must say, the way this was handled was excellent, in fact their customer service was a breath of fresh air.
12. december 2025
Green and pink floral quilt
Friendly helpful company. Very pretty floral green and pink quilt. Had to wait a little longer for it but no problem, good communication and well worth it. Admired by all who've seen it. Well made and just perfect for my bedroom. Exactly as illustrated. A tad expensive but a joy to own.
6. november 2025
Very reliable and easy to deal with
I ordered a Williams Yeoward cushion on the Roost website as firstly it was very competitively priced and secondly I liked the other products on offer online chosen tastefully from wide variety of unique brands. By mistake I was sent the wrong cushion which was promptly rectified when I emailed them and for the delay they gave the wrong cushion for free.The best thing about the company The Roost is that they are very quick with their response so online shoppers can be assured both about the quality and delivery of their products.
27. november 2025
Uopfordret anmeldelse
Really lovely lampshade
Really lovely lampshade, wonderful colour. Good at staying in touch.
12. november 2025
Beautiful picture frame love it thank…
Beautiful picture frame love it thank you will order again soon
6. oktober 2025
Excellent Customer Service
I was delighted with the Customer Service I received from Will at The Roost! He answered my query quickly and remained in constant contact until the issue was speedily resolved.
25. september 2025
Uopfordret anmeldelse
Gillows Victorian armchair in Kime Chenille fabric
Great purchase and delivered day later.
Would cost 3 X more from a London Decorator
6. august 2025
Besvarelse fra The Roost
Hi Mark, thank you for your review. As you have mentioned here, we try to offer a great service and good quality products are a competive price. Please do let us know how we can improve our service in the future to achieve a 5 star rating - we want to be the best possible service so your feedback would be appreciated.
Great company great products
Exactly the sort of challenger company we should all be supporting. Great service and a really chic selection of furnishings. Would recommend to anyone!
28. august 2025
Uopfordret anmeldelse
Besvarelse fra The Roost
Thank you for your lovely review, Alex.
All the best,
Will
Besvarelse fra The Roost
Thank you so much, Shirley!
Beautiful items & great customer service
A beautiful website & excellent customer service! Shout out to Will who helped me with an exchange -my Lolapalooza extension lead arrived quickly & it's perfect. Highly recommend 'The Roost' - I'll be back!
4. august 2025
Uopfordret anmeldelse
Besvarelse fra The Roost
Hi Amy,
No problem at all and thank you so much for leaving such a nice review. We are so please you love your extension cable.
All the best,
Will
Besvarelse fra The Roost
Thank you so much, Natasha!
I couldn't flaw the customer service…
I couldn't flaw the customer service one bit. Unfortunately the towel that i bought wasn't a match for me (gorgeous but just not what i had in mind- my fault), but the customer service here has made me want to buy something else as they were very understanding and was a very seamless process. Thanks so much guys!
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Roost
Hi Emilia, we are so sorry the towel wasn't perfect in the end but thank you for your lovely words. Do get in touch if you ever need help with anything again.
Excellent gazebo and informative and…
Excellent gazebo and informative and efficient. Thankyou ☺️
4. juni 2025
Besvarelse fra The Roost
Hi Jacqueline, we are so pleased to hear you love your gazebo. They are a thing of beauty beauty! Thanks so much for leaving a review.
Excellent service
I ordered a mustard made floating shelf. The communication and service was excellent. Unfortunately the shelf was damaged but Will emailed me straight back, his service was top class. Received a new shelf within a few days. Recommends this company.
29. april 2025
Uopfordret anmeldelse
Besvarelse fra The Roost
Hi Lucy, apologies again that you received a damaged shelf. Thank you for your compliment, we prize ourselves on our customer service. Let us know if you have any design queries in the future.
Good stuff!
Very efficient dispatch and delivery.
Quality and sturdy piece of furniture and this item (canvas deckchair) was reasonably priced.
28. maj 2025
Besvarelse fra The Roost
Thanks so much for your lovely review, Rosie. We are so pleased you liked our Striped Deck Chair. They've sold so well, we are almost out of stock now until February!
Always very helpful and reliable.Prompt…
Always very helpful and reliable.Prompt delivery.Lovely small company.
4. april 2025
Besvarelse fra The Roost
Thank you so much, Mandy. We appreciate your reply. We are pleased to have ticked all the boxes for your order! Thanks for shopping with us again since this review!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.