The Return Company Anmeldelser 

71
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The product is of very low quality. No directions for how to operate the product. No given contact no, email Not even a slight product's name ascribed outside the package and inside. I wouldn't recomm... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Sorry to see everyone's bad experiences - mine was very positive! Delivery was scheduled via text and when I needed an alternate date, they were very accommodating! Delivery guys showed up at 7:30am s... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

First time buying experience with The Return Company. After reading many good and bad reviews, I decided it to give it a try. And I am so glad I did! I purchased a dining table and chairs deigned by R... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Couch was exactly as described and arrived much sooner than what was estimated. The delivery was quick and those guys were great at communication and arrived on time. We love The Return Company's miss... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Møbelforretning

Skrevet af virksomheden

The Return Company is an online marketplace where you will find incredible offers from some of the best furniture brands (Up to 70% OFF) on recently returned open-box furniture in all major cities across the United States. Enjoy fast and free delivery in your city. By shopping locally, you help reduce CO2 emissions by up to 95%. For us, it's all about providing exceptional customer care, sharing beautiful designs, and promoting a more sustainable planet. Find a new favorite piece or refresh your entire home with a makeover!


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

71 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(71)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Big help with all the details- EXCELLENT!

They were super helpful with the planning and executing of my pick up- I was driving 5 hours one way to get a table and they made it easy and less stressful for me in communicating with the warehouse, providing me with extra ways to reach a human if needed for the day of my travel incase I ran into trouble.

30. oktober 2023
Bedømt til 5 ud af 5 stjerner

Excellent

I was pleasantly surprised with the condition of the sofa, description said New-open box but when you get 80% off, I expected some minor scratches, much to my surprise both the item and delivery was excellent.

27. oktober 2023
Bedømt til 5 ud af 5 stjerner

Great experience

Great experience! Customer service is very quick to reply with answers and shipping was within the time frame stated! The products are definitely original and I also received it in good condition with its original packaging as stated! Definitely would recommend shopping here to anyone!

26. september 2023
Bedømt til 5 ud af 5 stjerner

Great experience

My experience was great! They had the chairs I wanted at half the price and they were able deliver them out of street. The items were packed well and in the original boxes. I love them!

27. september 2023
Bedømt til 5 ud af 5 stjerner

The Return Company is the best!

I normally don't write reviews, but I had the best experience with The Return Company! I was eyeing a bed at Rove Concepts for quite some time, but it was very expensive. When I saw the open box price at TRC, it seemed too good to be true, but I went for it and am thrilled! I spent $75 to pick it up at a storage unit and it was so easy and the people who helped us couldn't have been nicer. The bed was wrapped up in 3 boxes and in perfect condition, it was as if it was never even opened to begin with. It was super easy to put together and it is a very high end bed. My husband and I are super happy customers!!!

30. august 2023
Bedømt til 5 ud af 5 stjerner

Great couch and customer experience

Couch was exactly as described and arrived much sooner than what was estimated. The delivery was quick and those guys were great at communication and arrived on time. We love The Return Company's mission and will buy from them again.

11. august 2023
The Return Company-logo

Besvarelse fra The Return Company

We are so glad it all work out fine and thank you for the review, enjoy!

Bedømt til 1 ud af 5 stjerner

Not reputable, buyer beware

We tried to use The Return Company twice, and twice they failed to deliver our items. We wanted to give them a second chance after the first mishap because they claimed the first item was missing due to "inventory issues", so we tried to buy a rug. Just like the first time, on the day of the delivery, they decide to notify us that the item was never available in the first place. One suggestion I would make is that if the item was missing inventory, that they should notify the customer ASAP, not until the order is processed and the customer is expecting the item. Very disappointing, can't say I recommend at all.

19. august 2023
Uopfordret anmeldelse
The Return Company-logo

Besvarelse fra The Return Company

Hi William, we are very sorry your experience was not the best. We deal with Returned items, that's the business model, we do not carry inventory like regular retailers, and when something happens to an specific item at the warehouse were we collect them we have no choice but to cancel those orders, this information is not always available immediately but everything gets refunded accordingly if the sale already happen.

Bedømt til 1 ud af 5 stjerner

Buyer Beware

The moving company delivered the wrong chair during a scheduled delivery where I had to take time off from work to receive. They only text no phone calls.
Would never use them again!

29. juli 2023
The Return Company-logo

Besvarelse fra The Return Company

We are sorry the team delivered the wrong chair the 1st time, but also on the same day they swapped them and even agreed to deliver to a different location.

Bedømt til 5 ud af 5 stjerner

Totally worth it! Smooth experience

It felt like I was taking a risk ordering with this company since it seemed too good to be true, but I couldn’t be more pleased with the outcome. I love my new stools. I got such a great deal on them, and they came out of the box in “like new” condition. I had been waiting for this upholstery/stain combo to come back in stock for months on the original website and had just about given up on these stools, so when I found 3 of them, local to me, for a third of the price, I knew I had to take the chance, and I’m so glad I did. Delivery went smoothly and there was good communication! One of the stools had a little scratch and maybe that’s why it was originally returned, but I was able to fill it in with a furniture marker/wax crayon and you can’t even tell. All of the stools wobbled, but after putting felt feet on them and doing the loosen/tighten adjustment, they’re solid. I was more than happy to put in an hour of work to make these chairs perfect.

11. juli 2023
The Return Company-logo

Besvarelse fra The Return Company

We are very glad and hope you enjoyed your items!

Bedømt til 5 ud af 5 stjerner

GOOGLE PHONE

Hi, I’m trying to get in contact and no one is answering your google line.
Is there any way I can pick up your item instead?? I’ve been looking to purchase something for weeks now. Thank you!!!

19. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Legit

The process of ordering, checking in at arrival and picking up the merchandise couldn't be more simple. Highly recommend purchasing products from here. The protective covering over the furniture was way more than I was expecting. Will purchase from here in the future.

9. juli 2023
The Return Company-logo

Besvarelse fra The Return Company

Thank you very much!

Bedømt til 5 ud af 5 stjerner

Got a great sectional at a great price…

Got a great sectional at a great price ! It came in like new condition as described , communication from their third party warehouse is slow but did finally work out.

11. juli 2023
The Return Company-logo

Besvarelse fra The Return Company

We're so glad you had a good experience! and got a great item!

Bedømt til 5 ud af 5 stjerner

I'm extremely happy with my purchase

I'm extremely happy with my purchase. The items were delivered within the promised time, and the condition was impeccable. The discounts I received were really unbeatable. I would definitely buy again from them.

7. juli 2023
Uopfordret anmeldelse
The Return Company-logo

Besvarelse fra The Return Company

Thank you very much, we appreciate your review!

Bedømt til 5 ud af 5 stjerner

Item was as described

Item was as described, delivery came less than 10days after placing order, delivery guys were super helpful only downside would be for them to have an actual phone number where you can talk to a person.

30. juni 2023
The Return Company-logo

Besvarelse fra The Return Company

Glad you're happy with your purchase! We understand that sometimes clients want to call, sorry about that but for safety, quality and security, we only keep communication via chat and email.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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