I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... Se mere
Lokation
Skift lokationWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wond... Se mere
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... Se mere
Virksomheden har svaret
I ordered Chanel No.5. Came in a few days. Super friendly staff. Great service.
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- Leverandør af skønhedsprodukter
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af smags- og aromastoffer
- Hårproduktbutik
Skrevet af virksomheden
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktoplysninger
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, Storbritannien
5,0
Fremragende
357 anmeldelser
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Claire was really helpful today
Claire was really helpful today! I was unsure between 2 perfumes and she let me spray them on myself to see how it settled, I went back for the YSL.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Exceptional Customer Service
We did some Christmas shopping in the Workington store this morning. We were warmly welcomed by Claire who was very polite and immediately asked how she could help us. We had a list of preferred fragrances for our two daughters and their husbands and Claire took the time to inform us of the available range of sizes and prices as well as any current gift sets. Claire also offered us the opportunity to sample some of the fragrances. We chose three of the fragrances relatively quickly but the fourth and final fragrance was not available in the shop in the size we were hoping to buy. This was no issue for Clare who suggested that she could order it for us for home delivery within 3 to 5 days and we let her know that we would very much appreciate that. Having scanned in my wife’s loyalty card Claire completed the sale by letting my wife know the balance of points on her card and by gifting us some free toilet bags and a hold-all.
The whole experience was very positive, professional and friendly. We very much enjoyed our visit and Claire’s level of customer service and friendly, helpful approach were exceptional. She was a great ambassador for The Perfume Shop.
17. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Very helpful as I ordered on line but…
Very helpful as I ordered on line but not recieved (crossed wires)so I had to order again...but still ordered in shop..
16. oktober 2025
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Helpful staff
I had been gifted a refill bottle for my perfume but was unsure if my bottles were reusable (previous assistant when I went in to ask said to bring them in and they would check)
Julie was lovely and helpful.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Great customer service
10. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Wonderful staff
Wonderful staff, very helpful and kind in helping fot a 60th birthday fragrance.
Jannet from the Workington branch is lovely.
8. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Was in today doing some early Christmas…
Was in today doing some early Christmas shopping and I must say Janet couldn’t of been more helpful and engaging
6. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I was served by Janet
I was served by Janet, she was very helpful and friendly
6. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Lovely customer service, sue and Julie 💗
Lovely customer service
5. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
great service from sue the manager
great service from sue the manager
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Lovely Customer Service amazing team
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Claire was fantastic!
26. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Sue manager of Workington store Cumbria
Assisted was very very helpful . Had a lovely chat throughout my shopping., I felt I had made a friend. I love my gifts wrapped with the personal ribbon.
Before leaving the shop, Sue introduced herself as the manager of workington store and thanked me amensly for my costume. Wouldn't go anywhere else to buy my Christmas and birthday gifts.
Some times I do order on line .. but much prefer going to see Sue.
12. oktober 2025
Besvarelse fra The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Absolutely love the perfume shop
Absolutely love the perfume shop, I always go to the one in Workington Square and Claire is always super helpful and patient. I always want to smell like 100 perfumes and she's really patient
18. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great customer service happy with my…
Great customer service happy with my purchase
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Janet was absolutly amazing really kind…
Janet was absolutly amazing really kind and serves me really well absolutly amazing
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Lovely customer service and great…
Lovely customer service and great discounts. Good value for money on the personalised ribbon, wrap and gift bags.
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Workington Store
In store today and a lovely lady called Janet served me. She was so polite and very helpful. Very patient with me wanting to smell everything! Highly recommended Workington store 👍🏽
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Workington 165
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
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