I went to the Stratford branch one and met Usman . He was extremely patient and professional In assisting me make my payment as my card chose the day I decided to get my dad his favourite perfume f... Se mere
Virksomheden har svaret
Lokation
Skift lokation35a LG Floor, Stratford Westfield, 2 Stratford Place, E20 1EJ LONDON, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had an absolutely amazing experience! The service was exceptional from start to finish. Not only did they help me find the perfect gift, but they truly went the extra mile to make sure everything... Se mere
Virksomheden har svaret
Super polite and kind, every worker was openly willing to help out and remind us of ways that we can save with getting more! Picked something out for my girlfriend and went to pay, whilst in queue I s... Se mere
The customer service is brilliant at this store I was clueless about perfumes. I felt like an expert and connoisseur in the end. Both Nazifa and Georgia provide excellent customer service and are fri... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- også i
- Hårproduktbutik
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af skønhedsprodukter
- Leverandør af smags- og aromastoffer
Skrevet af virksomheden
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktoplysninger
35a LG Floor, Stratford Westfield, 2 Stratford Place, E20 1EJ, LONDON, Storbritannien
4,9
Fremragende
122 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Yaqub was extremely helpful and…
Yaqub was extremely helpful and provided a professional service.
15. oktober 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hi Sadaf,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Nazifa
Nazifa, Great service and made me very happy with her service, i had a big smile.
Thank you Nazifa
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello Rebaz,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I went to Stratford 3 and I met Usman
I went to Stratford 3 and I met Usman. He was very nice and patient and very kind. He served me really well and helped me choose the right fragrance and stayed with me for a long time to show the difference fragrances. He was very kind. Thank you
8. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hi Senya,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Logan was very helpful today in helping…
Logan was very helpful today in helping me make a selection, I was so indecisive and she was readily available to help me through my indecisiveness, 10/10 customer service
2. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hi Glenn,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Big thank you to zara very kind
Big thank you to zara very kind , caring person . Good if she was a manager at the perfume shop . Zara very kind help me . Thank you to zara .
23. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Usman, Stratford branch .
I went to the Stratford branch one and met Usman . He was extremely patient and professional In assisting me make my payment as my card chose the day I decided to get my dad his favourite perfume for his birthday to mess up . He didn’t look furious or annoyed . He patiently assisted me get it done thoroughly and professionally. Tbh I wish he could loan me some of his calm and patient . Bless him xxx .
16. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Manam was excellent i was waiting for…
Manam was excellent i was waiting for someone to come and speak to me and he noticed me on an instant was very kind and helpful explained to me all the different types of perfume concentration oils in each perfume which was very interesting to learn. Top man highly recommend
5. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
top service by Manam
top service by Manam
amazing at klarna very patient and understanding
5. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Staff are very friendly.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Bri was such great help when visiting…
Bri was such great help when visiting Westfield Stratford store.she completely saved the day for gifts I needed to get for the in-laws..ribboned and packaged up for us too! What a great asset to perfume shop, you guys are lucky to have her.
2. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Bro was so helpful
Bri was so helpful, Thanks to her! Stratford Westfield
2. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maariya was very lovely
Maariya was very lovely, calm and attentive, I came to the store a bit confused on what to get but she gave me very good recommendations. I left happy by the way
30. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Nazifa offered me an amazing service
Nazifa offered me an amazing service. She was so warm and kind, patient and professional. The gift wrap was so beautiful made 😍
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent customer service
Excellent customer service! Zaara helped me out with all the different brands, such a lovely girl, she spent a amount of time! I bought 4 perfumes. Very good sale price.
Highly recommended! 🙂
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maariya was very helpful today
Maariya was very helpful today, very happy with the service
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Bristazia you done an amazing job…
Bristazia you done an amazing job today. You were ever so patient and your customer service was epic !!!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service from Yaqub and Nabilah…
Amazing service from Yaqub and Nabilah today in the store , what a credit to the company thank you very much
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Nazifa was very good with me
Nazifa was very good with me , it definitely make me to come back next time . I have been going a lot of places but she was the best services spot on
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am happy with the service that l …
I am happy with the service that l nice staff
11. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Westfield Stratford Lower Ground Floor 289
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.