Andrea was welcoming and helpful, we felt heard and made to feel comfortable. She was very honest, she wasn't pushy and wasn't just trying to make a sale, it felt like she genuinely wanted to help us... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit SU 60, Royal Victoria Place, TN1 2SS TUNBRIDGE WELLS, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was greeted /served by a lovely lady called Hayley who was absolutely fantastic. Very informative about helping me choose the perfect fragrances for family members. Cannot fault at all. Will definit... Se mere
Virksomheden har svaret
I was served by Majlia (or Majka - sorry couldn’t read the name). She was incredibly helpful and knowledgeable. I went in not really knowing what I wanted and she showed me so many options based on my... Se mere
Virksomheden har svaret
Amazing Rosie and also lovely Halie love this shopping experience in Tunbridge Wells best shop ever Will always choose over any other perfumey and shop boots or Fenwicks Fabulous... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- også i
- Hårproduktbutik
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af skønhedsprodukter
- Leverandør af smags- og aromastoffer
Skrevet af virksomheden
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktoplysninger
Unit SU 60, Royal Victoria Place, TN1 2SS, TUNBRIDGE WELLS, Storbritannien
4,9
Fremragende
65 anmeldelser
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Fantastic service from Charlie at The Perfume Shop in Tunbridge Wells
Nothing but great things to say. Charlie was an absolute pleasure– really kind, patient, and genuinely helpful. He guided me through 10 to 20 different fragrances, offering thoughtful suggestions with specific examples, and knew the notes of each perfume to a T. His knowledge and honesty made the whole process enjoyable and effortless.
Even while juggling other customers, he managed to stay focused and attentive, never once making me feel rushed.
Shoutout to May as well, who offered a lovely second opinion and helped give a well-rounded perspective.
Charlie is a fantastic representative for The Perfume Shop– professional, warm, and impressively knowledgeable. In my opinion, he absolutely deserves to be recognised and rewarded for the outstanding level of customer service he provides. Thank you, Charlie and May.
14. april 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Tunbridge Wells 41
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Rosie May- expert!
Rosie May was brilliant and very knowledgeable. She seemed to really enjoy helping me select two perfumes within my budget. She knew them inside out and was very good at her job.
12. april 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Tunbridge Wells 41
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Online order
I placed my first internet order and was surprised by the rapid delivery. Despite my parcel being sent by standard 3-5 day shipping, it arrived the following day and was well packaged.
20. marts 2025
Besvarelse fra The Perfume Shop - Tunbridge Wells 41
Hello,
We're thrilled to hear about your positive experience with our service. We strive to provide our customers with a seamless and efficient online shopping experience and we're delighted that your order arrived so quickly. We appreciate your feedback and will continue to work hard to ensure that all our customers enjoy similar positive experiences.
Kind regards,
Jasmyn
Excellent service in my search for the old Blase perfume
I visited the Tunbridge Wells branch and was served my a very helpful and knowledgeable young lady, I believe her name was Leanne. I was looking to buy a perfume for my sister who loved the old Blase perfume but is no longer in production. I cannot thank Leanne enough for her help and her very caring and thoughtful manner in which she dealt with my query. She let me smell several perfumes and I choose the one that I thought my sister would like the most and I left the shop a very happy customer. Thank you Leanne!
7. december 2024
Uopfordret anmeldelse
Made a wrong choice - my mistake
Made a wrong choice - my mistake. Took the wrong item back to the shop per the conditions and got a refund without issue. So based on the service that was off the back of my own mistake I think the service was spot on as as you would hope. Good job Perfume Shop.
23. november 2024
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