I was served by Anthony and he was extremely helpful and very knowledgeable. He told me the benefits of having a membership card and I left feeling that I had got a good deal.
Virksomheden har svaret
Lokation
Skift lokationUnit 14, West Quay Shopping Centre, SO15 1QD Southampton, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went into the perfume store in westquay looking for a new scent, the lady was really helpful and went out of her way to help and recommend a few, one of them i purchased. Later ordered some perfume on... Se mere
Virksomheden har svaret
Anthony was very friendly and helpful. He gave me time to look around first and then offered support when needed. He was great at recommending alternative options to the one I was considering, whi... Se mere
Virksomheden har svaret
Was great visiting The perfume shop like always. And thanks to Anthony who provides the best service. So friendly and very co operative. Thank you Anthony for your lovely suggestions.
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- også i
- Hårproduktbutik
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af skønhedsprodukter
- Leverandør af smags- og aromastoffer
Skrevet af virksomheden
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktoplysninger
Unit 14, West Quay Shopping Centre, SO15 1QD, Southampton, England, Storbritannien
4,9
Fremragende
223 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very satisfied thanks to Emily 10 out…
Very satisfied thanks to Emily 10 out of 10 service 😀
4. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello Alex,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Tania was extremely helpful and made…
Tania was extremely helpful and made picking out a perfume for my daughter a breeze. Thank you
4. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello Debby,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Anthony was such a lovely and informal…
Anthony was such a lovely and informal server. Had a great experience!
2. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hi Mads,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Good service very helpful with Anthony
2. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello Margeret,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I had an amazing experience today with…
I had an amazing experience today with Tania at the Westquay, she was so professional, patient and very helpfull🩵
Thank you Tania🫶🏼
Julita
2. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello Julita,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Tania was very helpful
Tania was very helpful, polite and patient whilst I tried multiple fragrances. Would definitely recommend
And prices were reasonable
1. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tania The best high level of customer…
Tania The best high level of customer service thank you
1. september 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, popped in on the off chance and ended up buying two items, as there was a great promotion on for the aftershave we were looking for. Thanks Anthony for your support and assistance, you were extremely helpful.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Anthony was a great help. Polite and courteous.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Anthony greeted with a big smile and friendly approach and let me look first then re approached for support and was great a recommending an alternative option as well my one I wanted to make think.
Great service and would highly recommend Anthony
26. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony in Southampton west quay store…
Anthony in Southampton west quay store was very polite and helpful .
25. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Tania was very helpful and polite
Tania was very helpful and polite
22. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Great experience. Antony’s customer service is exceptional!
22. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mandy was very professional
Mandy was very professional, very efficient, very nice. I highly recommend her!
22. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
An extraordinary staff member!!
An extraordinary staff member!!! Tania was an awesome help for me!!!❤️
21. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
staff member Tania,great service
21. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryan is a star
Maryan is a star. Absolutely priceless service. Definitely coming back.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful service by Anthony in the…
Very helpful service by Anthony in the West Quay Southampton store. 5 stars :)
19. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Antony at the Soton West Quay…excellent customer service
Antony at the Southampton West Quay branch gave exceptional customer service, thank you Antony
Perfume Shop he is an asset to you!
18. august 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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