I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Se mere
Virksomheden har svaret
Lokation
Skift lokation7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Se mere
Virksomheden har svaret
Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... Se mere
Virksomheden har svaret
The ladies in Solihull were fab Tiabah & Connie were polite and friendly they both were able to help me even though the ultimate needed wasn’t in store however helped me use that online store to do de... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- Leverandør af skønhedsprodukter
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af smags- og aromastoffer
- Hårproduktbutik
Skrevet af virksomheden
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Kontaktoplysninger
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Storbritannien
4,9
Fremragende
143 anmeldelser
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Ordered online (via top cashback) to be…
Ordered online (via top cashback) to be delivered to store but never got a confirmation it was ready to collect, on the off chance I popped in and it was ready and waiting for me. Staff were friendly and helpful but probably won't use online ordering again.
15. december 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
We appreciate you taking the time to share your experience. We're glad the staff were helpful when you collected your order. We're sorry you didn't receive a notification and will look into why this didn't happen to improve our online ordering service.
The Perfume Shop
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Lots of variety to choose from,lots of…
Lots of variety to choose from,lots of affordable products, I found it easy to order and pay, I also was happy with the fast delivery, thank you very much. Do not purchase from any where else, these guys only stock genuine products.
3. december 2025
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent prices and non pushy friendly…
Excellent prices and non pushy friendly staff.
21. november 2025
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
The staff were very helpful without…
The staff were very helpful without being pushy. Very pleasant and knowledgable about each perfume I asked about. I ended up buying more than intended because i felt so comfortable in the shop.
25. november 2025
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent service from Lucinder!
I visited the Solihull Touchwood branch and was served by Lucinder who provided excellent customer service! I needed advice on choosing a scent for my younger brother and Lucinder was honest and provided a recommendation that I was really pleased with and went for! I was offered gift wrapping, the perfume has been wrapped very neatly and I love the personalised ribbon idea. Thank you so much Lucinder for your help and for chatting with me! (I hope I spelt your name correctly!) I was also given a membership card so I'll definitely be back!
22. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Ella was fab
Ella was fab! Great customer service. Ella was helpful and informative. Ryan the manager was equally great. Great staff at this store. Will visit again!
Thanks Sukhi x
15. november 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
At Solihull Touchwood at the perfume…
At Solihull Touchwood at the perfume Shop - Becky and Ryan delivered excellent customer service, having great knowledge about their products aswell as a pleasant attitude towards myself and staff members
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Kept in touch by email details of…
Kept in touch by email details of delivery of item. Prompt and efficient service
14. oktober 2025
Besvarelse fra The Perfume Shop - Solihull 293
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Just been seen by Carla Irvine…
Just been seen by Carla Irvine absolutely amazing service. Thank you
10. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Thank you to Ella from the Solihull…
Thank you to Ella from the Solihull store, great service and very lovely.
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Fantastic service expert knowledge a…
Fantastic service expert knowledge a all round perfect experience.Connie was very helpful extremely professional and helpful asset to the perfume shop thank you
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
I met this lovely staff tayaba instore…
I met this lovely staff tayaba instore and i had a great experience with her she helped me to pick a perfect present for my anti she’s really helpful with a cute smile on her face i would rate 5 stars for her customer service
22. september 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
The assistant Ella was lovely to me and…
The assistant Ella was lovely to me and my mom and helped us out. Even found out she went to my former secondary school and is a friend of a friend which was lovely to find out.
15. september 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Courteous and very helpful
Didn’t have what I wanted but they got it delivered to my home adress the next day
9. september 2025
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Thank you Lucinda
I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to start, but Lucinda guided me through different options, explained the scents in detail, and really listened to what I was looking for. I bought the Jimmy Choo in the end. Perfect choice
7. september 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely review!
The Perfume Shop
Ryan was excellent
Ryan was excellent, friendly, happy to assist polite, and knowledgeable.
He is a asset to the company
5. september 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Besvarelse fra The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
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