The Perfume Shop - Oxford Westgate 372 Anmeldelser 

72
•
TrustScore 5 ud af 5

4,8

Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE OXFORD, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a fantastic experience at the shop, thanks to Ishaq! He was incredibly friendly, patient and helpful throughout my visit. He took the time to show me different fragrances, explain the option... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Can I say how knowledgeable Adele is. I went in to the Oxford store while I was passing through to get some ideas for a birthday gift for my partner, I went away with some ideas of what to get after... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I went to the perfume shop and was approached by lovely gentleman called Ishaq.Hewas very kind, patient and helped me find perfume. Overall very good service by him and I will be back to do more shopp... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ishaq was lovely to us very informative about all the perfume . He helped us decide which perfume suited to our preferences and was really helpful we recommend him to everyone .

Virksomheden har svaret


Virksomhedsoplysninger

  1. Parfumeri
  2. også i
  3. Hårproduktbutik
  4. Kosmetik- og parfumeleverandør
  5. Kosmetikforretning
  6. Leverandør af skønhedsprodukter
  7. Leverandør af smags- og aromastoffer

Skrevet af virksomheden

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktoplysninger

  • Oxford Westgate, Unit 51, Westgate Shopping Centre, OX1 1PE, OXFORD, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(72)

35.543 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Jamie was extremely helpful!

I visited the perfume shop two days ago & today as well, to buy perfumes for my sister & my boyfriend’s mum. I experienced great customer service by Jamie he was extremely nice & helpful, he knew exactly what I was looking for. 10/10 would recommend stopping by & speaking with Jamie, he’s super knowledgeable on the different scents. Thank you sooo much!

25. august 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hello,

We appreciate you taking the time to share your experience. We're happy to hear that you received great customer service and found our team member helpful and knowledgeable. Thank you so much for shopping with us!

Kind regards,
Jasmyn
The Perfume Shop

Bedømt til 2 ud af 5 stjerner

Early Closure and lack of communication from staff

The staff were friendly and helpful when I bought the product. But when I had to return this product due to getting the wrong item, the shop was locked despite me getting there over 10 minutes before closing on Sunday 20th July. I knocked on the door to motion for the girl at the till to come, and she respondedy with a careless shrug of the shoulders and ignored me. I took my business elsewhere and went To the Fragrance shop.

20. juli 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi,

We appreciate you bringing this to our attention. We're sorry your return experience didn't match the helpful service you initially received. If you need any further assistance, please do not hesitate to pop in touch.

The Perfume Shop

Bedømt til 5 ud af 5 stjerner

Finding My Scent with Jamie and Donica

I went today trying to find a sweet scent for myself and the two employees Jaime and Donica really helped me and gave me a range of scents that I really liked. They were very friendly, passionate about their work and make the whole experience great. I wanted to buy the whole store from what they showed me! Would recommend them! I hope they get the recognition that they deserve.

25. juli 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Bedømt til 5 ud af 5 stjerner

Jamie was such a lovely member of…

Jamie was such a lovely member of staff, really friendly and knowledgeable about all of their products and helped us find what we were after straight away☺️

10. juli 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Bedømt til 5 ud af 5 stjerner

Hospitable people

The person who attended to me was very pleasant.

4. juli 2025
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Bedømt til 5 ud af 5 stjerner

Jamie in Oxford was super helpful

Jamie in Oxford was super helpful. So assertive straight away, and using personal experiences and advice, helped lead me to one of the best suited fragrances for myself! He’s a star!

18. juni 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Bedømt til 5 ud af 5 stjerner

Great service!

Jamie was friendly, helpful and patient as I tried a number of new perfumes to find one I liked. He greeted me as soon as I entered the shop and made me feel at ease. He asked me questions so that he could direct me to perfumes I liked, and helped me find the perfect choice for me.
Jamie did a great job! Thank you.

27. maj 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Bedømt til 5 ud af 5 stjerner

i visit Westgate Oxford and i been…

i visit Westgate Oxford and i been served by Amalia, she"s been so nice and profesional

7. maj 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi,

Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Kind regards,
Sharain
The Perfume Shop Team

Bedømt til 5 ud af 5 stjerner

Jake is an absolute asset the team

Jake is an absolute asset the team. His service went the extra mile with his kindness, attentiveness and patience. The best service I’ve had in years. Thank you for all your help.

14. april 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hello,

We are so happy to hear about your positive experience. We appreciate you taking the time to share your feedback. We are thrilled that you found Jake to be helpful, kind, and patient. We strive to provide excellent service and are delighted to hear that our team member exceeded your expectations.

Many thanks,
Jasmyn

Bedømt til 5 ud af 5 stjerner

Amazing service and experience

I received incredible service from both Maicey and Donica in The Perfume Shop in Oxford. Both girls were knowledgeable, professional, attentive and friendly providing an overall wonderful experience. The shop itself was full of variety, had a welcoming atmosphere and I loved the flower wall which is a great touch. I’m so happy with my purchases and will definitely be back after the amazing service that I have received today.

11. april 2025
Uopfordret anmeldelse
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi,

Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.

Kind regards,
Sharain
The Perfume Shop Team

Bedømt til 5 ud af 5 stjerner

Good service in store when they didn't…

Good service in store when they didn't have the product in stock.

6. januar 2025
The Perfume Shop - Oxford Westgate 372-logo

Besvarelse fra The Perfume Shop - Oxford Westgate 372

Hi there,

Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.

Kind regards,
Sharain

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