Walked in not knowing exactly what I fancied fragrance wise and Sharon was really fantastic. She spent about 15 minutes running me through so many different fragrances helping me narrow down exactly w... Se mere
Virksomheden har svaret
Unit 1.30, The Galleria, Metrocentre, NE11 9YP GATESHEAD, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Walked in not knowing exactly what I fancied fragrance wise and Sharon was really fantastic. She spent about 15 minutes running me through so many different fragrances helping me narrow down exactly w... Se mere
Virksomheden har svaret
Sharon and her colleague were friendly and welcoming. Sharon didn’t pressure me and suggested various aftershaves within my budget. Also threw in a free gift (tester) - my second time using this branc... Se mere
Virksomheden har svaret
Went into store for some Eid presents today and I’d like to say Christie served me and she was lovely, helped find what I was looking for and gift wrapped the perfumes. We had a lovely chat and it’s t... Se mere
Virksomheden har svaret
Bella has been so gracious in helping us decide which perfume suits best for a present and made our purchase an easy peasy experience. She’s been very patient while I asked a lot of perfume to try. De... Se mere
Virksomheden har svaret
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 1.30, The Galleria, Metrocentre, NE11 9YP, GATESHEAD, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great discount prices on your perfumes. Quick delivery.

Besvarelse fra The Perfume Shop - Metro 69
Went into store for some Eid presents today and I’d like to say Christie served me and she was lovely, helped find what I was looking for and gift wrapped the perfumes. We had a lovely chat and it’s the kind kind of Customer service that makes your day

Besvarelse fra The Perfume Shop - Metro 69
Becca was lovely…she helped me choose nice perfumes within my budget.I’m glad she served me

Besvarelse fra The Perfume Shop - Metro 69
Just popped in on my lunch break so didn't have much time. Lucy was fab. Really helpful in narrowing down a perfume for a gift - and I bagged a bargain for me!

Besvarelse fra The Perfume Shop - Metro 69
I ordered some perfume on line in store, took a long-time for the shop assistant to place the order.
I had an email confirming order.
Further email to confirm perfume delivered.
When I returned to the shop to collect the perfume I was told it was not there.
The staff were unable to locate the perfume as the wrong delivery address was used.
I have had issues with customer services not answering the phone, not sending emails when they said they would ( 3 0ccasions) , calls not being returned.
I would never make another purchase through the Perfume Shop.

Besvarelse fra The Perfume Shop - Metro 69
Purchased the wrong fragrance for my grandson on line, returned to the shop in the Metro Centre who exchanged it for the correct one,
Very professional and courteous excellent customer service skills.
I would definitely recommend

Besvarelse fra The Perfume Shop - Metro 69

Besvarelse fra The Perfume Shop - Metro 69
Bella made my experience amazing she was so pleasant smiley and polite its so nice to see a sales assistant so friendly and well spoken

Besvarelse fra The Perfume Shop - Metro 69
Bella was fantastic, helped me to choose out a new perfume for myself!

Besvarelse fra The Perfume Shop - Metro 69
Bella did a fantastic job, great service and great scent matching.

Besvarelse fra The Perfume Shop - Metro 69
Walked in not knowing exactly what I fancied fragrance wise and Sharon was really fantastic. She spent about 15 minutes running me through so many different fragrances helping me narrow down exactly what I wanted, a bottle of Valentino. She was really lovely and helpful throughout. Thank you Sharon

Besvarelse fra The Perfume Shop - Metro 69
My experience at the perfume shop green mall, was excellent. Maddie and Alice were very helpful with helping me trying to get a gift for my partner on a new apprenticeship. They helped me find one that would suit him from his current preferences and it couldnt have been any more helpful for me!!

Besvarelse fra The Perfume Shop - Metro 69
Sharon and her colleague were friendly and welcoming. Sharon didn’t pressure me and suggested various aftershaves within my budget. Also threw in a free gift (tester) - my second time using this branch and both times I enjoyed my visit and came away with a well priced smell for me!

Besvarelse fra The Perfume Shop - Metro 69
Called in today to buy my partner a fragrance and Christie and Sharon were very helpful,pleasant and made the experience fun plus a lovely gift wrap service a big thank you to them both

Besvarelse fra The Perfume Shop - Metro 69
I would recommend the perfume shop in the green mall at Metrocentre. Megan provided exceptional service! Will be visiting again as she went above and beyond with the service! Thank You.

Besvarelse fra The Perfume Shop - Metro 69
Megan was absolutely lush couldn’t be more helpful with me and my mam! Pleasure doing business ;)

Besvarelse fra The Perfume Shop - Metro 69
The two girls Shazza and Megan were the best. If you have never been I would advise you to go. Extremely friendly and helpful and full of fun. I will be going back.

Besvarelse fra The Perfume Shop - Metro 69
What can I say? The girls Christie, Stephanie and Megan were brilliant. They made me smell every scent in the store including ones in and out of stock untill the one I like was found. It wasn't in stock so they even ordered it to be delivered to my home! How good is that!

Besvarelse fra The Perfume Shop - Metro 69
Bella has been so gracious in helping us decide which perfume suits best for a present and made our purchase an easy peasy experience. She’s been very patient while I asked a lot of perfume to try. Definitely going to shop for more perfume soon.

Besvarelse fra The Perfume Shop - Metro 69
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.