I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Se mere
Virksomheden har svaret
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Se mere
Virksomheden har svaret
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... Se mere
Virksomheden har svaret
Just popped in to get my usual perfume (usually order it online) but was greeted with huge smiles and completely exceeded my expectations. Kiana was lovely and attentive, she made me aware of the disc... Se mere
Virksomheden har svaret
10/10 for Isla. I went in knowing what I wanted... or so I thought. After changing my mind about 47 times, she somehow stayed patient, knew exactly what she was talking about, and helped me pick the p... Se mere
Virksomheden har svaret
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Storbritannien
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Beth was very helpful in picking out a new fragrance with some great suggestions!

Besvarelse fra The Perfume Shop - Metro 140
Had a good shopping experience, welcoming staff and assisted really well . The service was really exceptional. I would recommend a 5 ****

Besvarelse fra The Perfume Shop - Metro 140
Aurora at the Metrocentre was really kind to my son and was very knowledgable about the fragrances. We went away and came back to purchase, she remembered my name and our conversation. Very personal touch. She also informed us about the company and how they are becoming environmentally aware, she seems very passionate about her job and the company she works for which is refreshing to see.

Besvarelse fra The Perfume Shop - Metro 140
Walked in for my birthday perfume, was served by Melissa who was lovely and let me try some of the testers to find the right perfume, was really attentive and lovely xx

Besvarelse fra The Perfume Shop - Metro 140
My partner and I were served by Aurora and let me tell you her customer service was the best I seen in a very long time. Friendly, engaging and very helpful. Nothing we asked was too much. She is a credit to Perfume. Thank you for your service today Aurora. We has a great day in the shop.

Besvarelse fra The Perfume Shop - Metro 140
Lauren was absolutely amazing, I was trying to find a gift for grandads 70th and having a very active 8yr old to wrangle was hard, Lauren took all in stride with incredible customer service and paid a lot of attention to my son letting him smell certain aftershaves, Lauren even gave him a little sample for himself, incredible customer service what a lovely experience

Besvarelse fra The Perfume Shop - Metro 140
Aurora was so genuine and lovely on my visit! Helped be pick the best deal and what was on offer. Such a lovely person to speak to and signed me up to the rewards card too. She is the reason I will come back to the store - thanks again!!

Besvarelse fra The Perfume Shop - Metro 140
Really fabulous experience at The Perfume Shop Metro Centre. My wife and I walked in about 20 minutes to closing time, and Lauren was really helpful. I went to expand my perfume collection and Lauren went on and on recommending perfumes and sprayed testers. Even when I told her I would shop online, she went on to tell me about the 20% etc.
Lauren showed great knowledge of the perfumes and her customer care was top notch. I had planned to buy only 2 bottles, but ended up with 4 top sellers.
Lauren is very engaging, very customer oriented, no rush

Besvarelse fra The Perfume Shop - Metro 140
Isla metro 2 absolutely fantastic. Helpful kind, polite and outstanding customer service also a beautiful young lady. Thank you

Besvarelse fra The Perfume Shop - Metro 140
Lovely shop lovely service, Kiana was perfect.
Hopefully me mam likes it!

Besvarelse fra The Perfume Shop - Metro 140
Placed an order online for collection. When I arrived in store, there was a really polite lady, took my order number, found my order and asked to see my ID. I showed her my driving licence and off she went behind the counter to pick my order. Another colleague then abruptly shouts over ‘what are you looking for? It’s not over there, it’s over here’ in a really nasty short tone. The rude colleague then looked at me and said ‘You got any ID’ again in a rather nasty tone. I then said ‘oh I’ve just shown the other girl my ID, you were there’ she then goes on to say again in her rather rude short tone ‘yes well she’s just a Christmas temp, I need to see it’ I was quite taken aback about her blatant undermining of a colleague who was stood next to her. I felt heartily sorry for the girl who was nothing but helpful and pleasant to me. Maybe if this other colleague took an ounce of her level of customer service, I wouldn’t be here writing a negative review about my experience. How embarrassing for The Perfume Shop.

Besvarelse fra The Perfume Shop - Metro 140
Isla was very friendly & helpful. Helped with choosing the perfect Christmas gift sets for my family. Made my shopping trip less stressful. Great experience

Besvarelse fra The Perfume Shop - Metro 140
After going back to the metro centre shop for the 2nd time to buy more aftershave, the lady that was working was amazing she had a trainee working who was also nice, so friendly, offered me a points card which was not offered a few days before when I had purchased aftershave, the product I wanted had sold out they ordered on line for me so helpful will definitely be returning when this lady is in again.

Besvarelse fra The Perfume Shop - Metro 140
Gabriel in the Metro Centre shop was absolutely outstanding professional polite and couldn’t do anymore to help us. Wish more Young shop assistants were like this

Besvarelse fra The Perfume Shop - Metro 140
Thanks a lot for your 5 star service

Besvarelse fra The Perfume Shop - Metro 140
Aurora has been amazing and experienced

Besvarelse fra The Perfume Shop - Metro 140
Ornita in gave absolutely excellent customer service was very friendly and helpful really made the shopping experience very enjoyable with her bubbly personality and really good recommendations.

Besvarelse fra The Perfume Shop - Metro 140
Served by Aurora (metrocentre red mall) who was extremely helpful and patient when trying to decide on a perfume. Very knowledgeable about the brands and variety of fragrances.

Besvarelse fra The Perfume Shop - Metro 140
Caiden is a fantastic employee always offering the best customer service, knowledgable about the products, great example for the company! 10/10

Besvarelse fra The Perfume Shop - Metro 140
Melissa left us with great customer service was very kind and helped us to find the perfect parfume

Besvarelse fra The Perfume Shop - Metro 140
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