Went into the perfume shop in Mansfield today and they ladies in there was amazing😀 their product knowledge was excellent and they took their time with me as I couldn’t decide which perfume to buy fo... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 53, Four Seasons Shopping Centre, NG18 1SU MANSFIELD, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Been into the perfume shop Mansfield today to chose a new perfume and all the staff where absolutely brilliant and very helpful . They had a vast knowledge of the notes in each perfume that I tried... Se mere
Virksomheden har svaret
What a lovely experience I had at Mansfield Perume shop today! Made exceptionally special by my lovely assistant Lawrie 😃 & Chesea too 😛 both were amazing with helping me to choose 2 lovely perfumes... Se mere
Virksomheden har svaret
Excellent experience staff were exceptional we went to look at one particular scent and were introduced to two others ! They had time to spend with us and help us choose Big shout out to the staff... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- Leverandør af skønhedsprodukter
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af smags- og aromastoffer
- Hårproduktbutik
Skrevet af virksomheden
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktoplysninger
Unit 53, Four Seasons Shopping Centre, NG18 1SU, MANSFIELD, Storbritannien
4,6
Fremragende
86 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shopping for dad day
Went into the perfume shop in Mansfield today and they ladies in there was amazing😀 their product knowledge was excellent and they took their time with me as I couldn’t decide which perfume to buy for my dad
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had A Wonderful Service Today Super…
Had A Wonderful Service Today Super Helpful & Friendly, Will Definitely Be Back 🥰
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovley services from Alison & Lawrie…
Lovley services from Alison & Lawrie very helpful and friendly.
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop
Been into the perfume shop Mansfield today to chose a new perfume and all the staff where absolutely brilliant and very helpful
. They had a vast knowledge of the notes in each perfume that I tried and help me pick a perfume that suited me
22. april 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant!
Lovely experience with fantastic customer service. Unbeatable prices. Highly recommend.
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience from perfume shop.
Great experience from perfume shop.
Lauren and Chelsea.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff
21. april 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ive had the best experience today in…
Ive had the best experience today in store, being served by lauren
21. april 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful and polite staff
15. april 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Im very impressed
Im very impressed, although perfumes got lost in transit but they replaced immediately
11. april 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Value for money and fast delivery
Value for money and fast delivery
Perfume as expected ,nice
31. marts 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went into the shop the sales assistant…
Went into the shop the sales assistant ordered my perfume online as they didn't have it in store didn't hear anything about my order so rang the store as I couldn't get intouch with customer service told me they'd look into it and they would ring me back never did so I rang again now they can't find my ordered and someone from the refund team is going to ring me within 2 weeks it's disgusting
19. marts 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hello Rachael,
I’m really sorry to hear about your experience I completely understand how frustrating and concerning this must feel, especially when you haven’t received clear updates about your order.
Please be assured that this isn’t the level of service we aim to provide. In cases when orders are placed in store for home delivery, we’re limited in the information we can immediately access as we do not store full personal details at store level.
That said, I’m very sorry that you were not called back as promised, I completely appreciate how disappointing that is.
I will personally be looking into this for you and it will be myself who contacts you for the refund. As soon as I have the necessary details, I will ensure I call you promptly and work to resolve this as quickly and smoothly as possible.
Thank you for your patience, and again, I’m very sorry for the experience you’ve had.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Great service
The price you can use your blue light card.
The delivery was before the actual day which was great.
23. februar 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
my order i placed in the shop only took…
my order i placed in the shop only took 2 days to arrive very pleased with your delivery service will use it again its the mansfield one
11. februar 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I voted this because …
I voted this because the Royal Mail sent out a message saying my aftershave had been delivered and it hadn’t.
The Perfume Shops website was easy to navigate
2. februar 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hello Andrew,
Thank you for your feedback. We’ve looked into this carefully and can confirm that your order was delivered to your nominated collection point on 03-02-2026 and is now ready for you to collect.
The collection point was selected during checkout and could be either a ParcelShop or a Royal Mail Customer Service Point. When you go to pick up your item, please remember to bring the SMS or email notification you received, along with a valid ID.
For the easiest experience, please use the tracking number provided in your order email to locate your parcel quickly.
We really appreciate your patience and hope you enjoy your aftershave once collected!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
staff knew how to find what i wanted…
staff knew how to find what i wanted and to get it delivered quickly and efficiently
12. januar 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered two bottles of perfume and…
I ordered two bottles of perfume and only received one, so far customer service hasn’t gotten back to me either
2. januar 2026
Besvarelse fra The Perfume Shop - Mansfield 91
Hi,
I am so sorry to hear you have not received your full order. I can see how this can be so frustrating for you. Please can you pop in touch via email at reviews@theperfumeshop.com
The product was delivered very quickly.
31. december 2025
Besvarelse fra The Perfume Shop - Mansfield 91
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
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