The Perfume Shop - Inverness 131 Anmeldelser 105

TrustScore 5 ud af 5

4,8

Unit 9, The Eastgate Shopping Centre, IV2 3PP INVERNESS, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I visited the Inverness shop recently and Steph was amazing ! She was SO helpful and bent over backwards - with a smile! - to ensure that I got exactly what I was looking for AND even more impressiv... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Isla and Lisa are both wonderful and amazing staff , Lisa is always serving with a smiles every time I shop at The Perfume Shop in Eastgate Inverness shop. Always going above and beyond to get exactly... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Inverness shop: I have just treated myself to a set of Tom Ford Ombre Leather, eau de parfum 100 mls & body spray 150 mls . Def my new favorite !!! Great value at discounted price !!! I had fantas... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Anne serves me nearly every time I visit this store. She is most friendly and helpful. Excellent customer service.

Virksomheden har svaret


Virksomhedsoplysninger

  1. Parfumeri
  2. Leverandør af skønhedsprodukter
  3. Kosmetik- og parfumeleverandør
  4. Kosmetikforretning
  5. Leverandør af smags- og aromastoffer
  6. Hårproduktbutik

Skrevet af virksomheden

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktoplysninger

  • Unit 9, The Eastgate Shopping Centre, IV2 3PP, INVERNESS, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Fantastic service from Hayley

Fantastic service from Hayley . Inverness shop

10. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Very helpful member of staff arranged…

Very helpful member of staff arranged gift there and then. Delivered on time too.

4. juni 2026
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Iona and Ann

Iona and Ann, are two amazing employees, very talented in what they do , helped me with all my requirements, they’ve been very attentive and patient to details, Miss Iona did some suggestions about different scents , what was an amazing experience to have , girls thank you so much for your amazing job , I’ll come back again for my paradise garden , have an amazing day

8. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Inverness Superstar

I visited the Inverness shop recently and Steph was amazing ! She was SO helpful and bent over backwards - with a smile! - to ensure that I got exactly what I was looking for AND even more impressive …. at the best price available. As it turned out the fragrance I wanted was not in stock but she ordered online and had it sent to me - it arrived 3 days later and I am delighted. A big “thank you” Steph - you’re a Superstar !

29. maj 2026
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Happy Customer

Anne serves me nearly every time I visit this store. She is most friendly and helpful. Excellent customer service.

5. juni 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent service.

The service was excellent, and the perfume was delivered very quickly.

22. maj 2026
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Great service

25. maj 2026
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service from the second we walked into the shop, very attentive and helpful member of staff. Anne couldn't have been better, very knowledgeable and helpful!

21. maj 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Lovely Shopping experience

Lovely experience and service from Ann in Inverness Branch in Eastgate Center. Now I am proud and happy to be a a loyal customer of the Perfume Shop

10. maj 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Lisa was so nice and efficient

Lisa was so nice and efficient. Very happy with the service and price for the gift for my wife and the gift wrapping was great.
Much appreciated.

5. maj 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 1 ud af 5 stjerner

As I was a loyal customer and saved up…

As I was a loyal customer and saved up loyalty points for a big spend for my family and staff at the end of the year and to get everyone's favoured sent only to be told by one of the agents in the Inverness kiosk told me that the points are cancelled as there are not being used within 6 months I was stunned and well after all the money that I spent at the kiosk in Inverness I never went went back and took my orders from the retailers That would give a good discount on the quantity that i was buying at the and my staff is a hundred strong and very hard working Making the the very bottles that might be used for the the perfume industry might not be for the high end perfume but its worth to give then some of the real thing at Christmas. I have a high regard off my staff as the work hard through the year.

27. april 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello David,

Thank you for taking the time to share your experience, and I’m very sorry to hear about your disappointment regarding your loyalty points and the impact this has had.

I can completely appreciate how frustrating and upsetting this must have been, especially given the time and effort you’ve put into collecting points and planning a meaningful purchase for your family and staff.

Unfortunately, I’m unable to locate any account or email details linked to this review, so I’m not able to investigate the specific situation further from here.

If you would still like this looked into, please could you contact our Customer Service team with your account details or email address linked to your loyalty account. We will then be able to review this properly and assist you.

Thank you again for your feedback, and please accept my sincere apologies for any inconvenience caused.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

The customer service was very good and…

The customer service was very good and felt very welcome

3. maj 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Anne was absolutely amazing!

Anne was absolutely amazing!, we told her the type of scents my partner loved and she was able to pick out exactly the right fragrance for him, very very good at what she does and so lovely to chat to, definitely go see anne!

2. maj 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Lovely staff

Lovely staff, extremely helpful and I found my brand new favourite fragrance!

1. maj 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Great seller

Great seller, Anna was amazing at recommending great parfum for me! Im glad she was able to help me makes a big difference.

Thanks a lot

Guisela Pacasi

24. april 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Steph was brilliant

Steph was brilliant, very helpful very friendly. Always deal with her when im in. Always looking to find you the best deal.

15. april 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Anne was very helpful !

Anne was very helpful !

12. april 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant service steph was…

Absolutely brilliant service steph was brilliant really helped me, made me feel so comfortable. Can't recommend enough.

11. april 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Anne fantastic customer service

Anne in the Inverness shop was absolutely fantastic. Great customer service, knowledgeable of her products.
Great experience
Thank you

4. april 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Bedømt til 5 ud af 5 stjerner

Anne in the Inverness shop was Great!

Anne in the Inverness shop was so helpful. My TPS app was not working, she found my account on her PC and gave me great advice for a long lasting perfume.

Thanks Linda.

2. april 2026
Uopfordret anmeldelse
The Perfume Shop - Inverness 131-logo

Besvarelse fra The Perfume Shop - Inverness 131

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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