Recently visited the Dundee store and Jennifer was magnificent. She took us through their new release fragrances, was incredibly knowledgeable and after helping us find the perfect fragrance went the... Se mere
Lokation
Skift lokationUnit L34 Overgate Centre, Dundee, DD1 1UF ANGUS, GB
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Se, hvad kunderne siger
Liz was amazing, I needed a gift for my girlfriend and had no idea where to start tbh. She was so helpful and knowledgeable, even offered to wrap it for me which I was particularly grateful for. Thank... Se mere
My absolute favourite perfume hands down! Nothing has changed in scent since I was 18, im now 40, my daughter instantly loved the smell and I had to order another bottle, a little strange because she... Se mere
Virksomheden har svaret
Great shop with friendly staff. Jennifer was fantastic and showed us new fragrances and also gift wrapped our purchases.
Virksomhedsoplysninger
- Parfumeri
- Leverandør af skønhedsprodukter
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af smags- og aromastoffer
- Hårproduktbutik
Skrevet af virksomheden
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktoplysninger
Unit L34 Overgate Centre, Dundee, DD1 1UF, ANGUS, Storbritannien
4,6
Fremragende
58 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Liz was amazing
Liz was amazing, I needed a gift for my girlfriend and had no idea where to start tbh. She was so helpful and knowledgeable, even offered to wrap it for me which I was particularly grateful for. Thank you very much Liz
21. juli 2026
Uopfordret anmeldelse
Recently visited the Dundee store and…
Recently visited the Dundee store and Jennifer was magnificent. She took us through their new release fragrances, was incredibly knowledgeable and after helping us find the perfect fragrance went the extra mile to gift wrap it. Excellent service.
18. juli 2026
Uopfordret anmeldelse
Great shop with friendly staff
Great shop with friendly staff. Jennifer was fantastic and showed us new fragrances and also gift wrapped our purchases.
16. juli 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The staff were a bit rude and don’t…
The staff were a bit rude and don’t exactly know how to talk to paying customers. The staff I talked to was very rude and talked to me as if I was dumb and clueless (I have been collecting fragrances for over 6 years now so I MIGHT know a few things). She did not know how to handle the situation that I was in. From that interaction alone, you lost a customer that would have brought in thousands of pounds a year.
8. juni 2026
Besvarelse fra The Perfume Shop - Dundee 273
Hello Ahmed,
We are very sorry to hear about your recent experience and that you felt the interaction with our team was unhelpful. This is certainly not the level of service we expect for our customers, especially those who are passionate about fragrance.
We completely understand how disappointing it must have felt to leave the store feeling unheard or not taken seriously, and we sincerely apologise for any frustration or upset this caused you.
Your feedback is very important to us and has been shared with the relevant store team so it can be reviewed and used to help improve future customer interactions.
Thank you for taking the time to bring this to our attention, and we are truly sorry that your experience did not reflect the standards we aim to provide.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jen you were amazing
Jen you were amazing. I can’t thank you enough. 🥰
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always great help and service from Rose…
Always great help and service from Rose who knows her stuff and never steers us wrong. Previously had found my son and I some great deals for ourselves while we were shopping for others which was greatly appreciated!
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Steph was fantastic and so helpful
Steph was fantastic and so helpful. Was in today to get an aftershave for our upcoming wedding to buy my other half a gift. Was quite indecisive and Steph was brilliant. So informative, really helpful & we got there in the end.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I’ve been in store today and was served…
I’ve been in store today and was served by Liz her service was so good I came back later and bought another 4 bottles. She gave me some free gift. Excellent service.
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The level of attention to my…
The level of attention to my requirements was incredible, I am very grateful for the knowledge the team carried and level of personalisation I received during my visit . Upon all things each purchase was treated on the same level of detail regardless of price . I couldn’t be happier with my experience and purchase
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Easy to buy online great selection of…
Easy to buy online great selection of beautiful perfumes and a great price
3. marts 2026
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shop in Dundee is amazing and Liz is a…
Shop in Dundee is amazing and Liz is a superb customer service rep. Wel done and keep up with the good work!
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aftershave
I ordered 3 bottles of aftershave , all great as per
15. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for taking the time to share your thoughts. We truly appreciate your feedback, we’re always striving to improve and would love to learn more about your experience. If you have any feedback to share, please don’t hesitate to reach out via our website. We hope to have the opportunity to exceed your expectations next time!
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
As always
As always, the motivation to come to this very store is because of the warmth and wonderful reception and an amazing customer service I receive all the time…Truly, the staff are amazingly talented and approachable and always helpful. To name but few; Rose and Gargi and I really miss Liz. A massive thanks for all your assistance and great customer service…It’s always very appreciated. God bless you ALL, Amen!!!
14. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Why there’s no 7 stars
Why there’s no 7 stars ? I would love to give 7 thank you 🙏
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff are very friendly and helpful…
The staff are very friendly and helpful and especially Liz is helpful and it’s my favourite shop.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service and great price thankyou
6. januar 2026
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Still my favourite perfume
My absolute favourite perfume hands down! Nothing has changed in scent since I was 18, im now 40, my daughter instantly loved the smell and I had to order another bottle, a little strange because shes now 18 wearing and smelling exactly like her mama at 18, all her friends now want it! The perfume shop seems to be the only place I can find this perfume, I was kept updated throughout the whole delivery process, it was delivered with such care both times, well packaged aswell, bonus!
5* from me! Can't wait to order more of Ed Hardy 😍
28. december 2025
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
We appreciate your heart warming review! It's beautiful to hear you've found your signature scent with us and that we could provide a seamless delivery experience. Thank you for shopping with us!
Kind regards,
Jasmyn
The Perfume Shop
Very good service
Ordered online and delivered free when they said it would be …. would definitely use again
27. december 2025
Besvarelse fra The Perfume Shop - Dundee 273
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Besvarelse fra The Perfume Shop - Dundee 273
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
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