Recieved excellent customer service from Nashad. I was looking for a fragrance previously purchased however forgot the name and by verbal description she found the scent. She was friendly, helpful an... Se mere
Virksomheden har svaret
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Recieved excellent customer service from Nashad. I was looking for a fragrance previously purchased however forgot the name and by verbal description she found the scent. She was friendly, helpful an... Se mere
Virksomheden har svaret
Amazing customer service the store manager is amazing and gave us the discounts and a lady paula did us the wrapping we got 2 perfumes for an amazing price and got many samples for free and gifts for... Se mere
Virksomheden har svaret
Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Se mere
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I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Se mere
Virksomheden har svaret
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Storbritannien
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everytime I walk in, im graced with a joyous hello and if I’d need any help.
Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragrances to fit my personality and vibe.

Besvarelse fra The Perfume Shop - Bromley 7
I was served by Ruby today she was so lovely, helpful and professional. Great customer service.

Besvarelse fra The Perfume Shop - Bromley 7
Just went in there and got served by a very nice women called kemi very nice patient girl while I was asking about the perfumes and then when I bought one got a gift such as a bag for the gym and some testers thank you so much for being so nice

Besvarelse fra The Perfume Shop - Bromley 7
I went into the perfume shop in The Glades Bromley to buy two fragrances I had in mind. One of them was not available but Rahman suggested a similar one and asked if I wanted to smell it. I ended up buying that instead and I am really pleased with it. Rahman was friendly and helpful and took the time to answer a couple of questions I had. She knew what she was talking about and made it easy for me to decide. Just wanted to leave a thank you for the great service. Rahman was a pleasure to deal with, thanks again.

Besvarelse fra The Perfume Shop - Bromley 7
Natasha was extremely helpful in introducing a range of new possibilities and finding us requested perfumes from the past eg Blue Grass by Elizabeth Arden! And helping us purchase the ideal perfume- Chloe

Besvarelse fra The Perfume Shop - Bromley 7
Manager was a ggreat help with the ouds and summer fragrances

Besvarelse fra The Perfume Shop - Bromley 7
Natasha was brilliant so helpful great experience I will be back for me 5 star

Besvarelse fra The Perfume Shop - Bromley 7
Store experience was awesome.. Natasha was particularly helpful with the recommendations and gave ne a very good choice if fragrance

Besvarelse fra The Perfume Shop - Bromley 7
Nashad, was brilliant 🤩 with excellent customer service skills

Besvarelse fra The Perfume Shop - Bromley 7
Raahi served me a Tom Ford Parfum and treated me very well, had great customer service. She gave me samples and a free gift
Lovely experience

Besvarelse fra The Perfume Shop - Bromley 7
Excellent experience
Every time the customer service is way above the expectations
Today I’ve been served by Serbay and he was very polite, happy, efficient and so competent.

Besvarelse fra The Perfume Shop - Bromley 7
Wow! What a brilliant, polite, smiley, helpful & knowledgeable young lady!
We came in today to find our wedding scents and Kemi gave us the best experience :-)
Thank you xx

Besvarelse fra The Perfume Shop - Bromley 7
Serbay was absolutely brilliant today, came in for my yearly birthday present and he excelled beyond measure. I am soo happy with my purchases due to his knowledge of scent.

Besvarelse fra The Perfume Shop - Bromley 7
I have always gone to glades in bromley and I have fun good service with a smile 😃 respect good advice never leave without a smile 😃 very good quality 👍 and price

Besvarelse fra The Perfume Shop - Bromley 7
Brianna and her manager were amazing in this store (near M&S and not to be confused with the one next to Nike store which is awful service with a very rude manager) 🥰🙏🏻 thank u both of you - 100% will return because of the service and kindness.

Besvarelse fra The Perfume Shop - Bromley 7
Went in to store today and was served by the lovely Breanna, she was very attentive to my needs and specific requirements. Walked away with the Armani My Way and some goodies also. Thank you

Besvarelse fra The Perfume Shop - Bromley 7
Called in to the store looking for a new fragrance having not changed scents for a while. The staff were so friendly and helpful in getting to know what I like, what I don’t like etc and suggested some great perfumes that I could choose from. I was so pleased to walk away with a new scent today, that I’d have ordinarily not have tried. So pleased with my shopping experience and purchase in this store. Added bonus of 20% off promotion! Thank you!

Besvarelse fra The Perfume Shop - Bromley 7
Brilliant customer service from Serbay! Was originally looking at a One Million but he managed to upgrade me to a Bleu de Chanel, and it’s just the scent I was after.

Besvarelse fra The Perfume Shop - Bromley 7
Me and my mum were treated so well by Nasad, Rahma, Kemi and Serbay. They were so kind and wonderful. I would recommend everyone coming here. Thank you all of you!

Besvarelse fra The Perfume Shop - Bromley 7
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