I wanted to take a moment to recognise the exceptional service my mum recently received from one of your team members ALICIE BRIGGS. She was incredibly patient, taking the time to listen carefully... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 12A, The Pyramids Shopping Centre, Borough Rd, L41 2RA BIRKENHEAD, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wanted a special aftershave for my son's 40th birthday gift. Wasn't too sure of what he may like and was served by a very helpful girl called Naomi who gave my lots of good advice as well as letting... Se mere
Virksomheden har svaret
I love ordering from the Perfume Shop as they have so much choice! Fabulous deals on perfumes , aftershaves etc and delivery is always very quick and items are very well packaged ready for dispatch .... Se mere
Virksomheden har svaret
Lovely experience in store, I was served by a lovely young lady, very helpful, what a credit to your company, thanks Alicie
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- Leverandør af skønhedsprodukter
- Kosmetik- og parfumeleverandør
- Kosmetikforretning
- Leverandør af smags- og aromastoffer
- Hårproduktbutik
Skrevet af virksomheden
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktoplysninger
Unit 12A, The Pyramids Shopping Centre, Borough Rd, L41 2RA, BIRKENHEAD, Storbritannien
4,5
Fremragende
34 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Visited store on Tuesday served by…
Visited store on Tuesday served by Elisha very helpful and friendly
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely experience in store
Lovely experience in store, I was served by a lovely young lady, very helpful, what a credit to your company, thanks Alicie
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
ALICIE BRIGGS outstanding service …
I wanted to take a moment to recognise the exceptional service my mum recently received from one of your team members ALICIE BRIGGS.
She was incredibly patient, taking the time to listen carefully and ensure everything was clearly understood. Her knowledge and professionalism really stood out, and she went above and beyond to make the experience smooth and reassuring.
It’s rare to come across someone who combines such genuine kindness with expertise, and it made a lasting impression. She is truly outstanding and a real credit to your store. Please make sure she receives the recognition she deserves.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered 2 wick ago but i still don't…
I ordered 2 wick ago but i still don't receive the order . I try to contact the shop but they can't help me because i think they don't care about that
5. april 2026
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Birkenhead 86
Hello Mihai,
Thank you for your review and I am very sorry to hear that you have not received your order and for the frustration this has caused.
Unfortunately, as there is no order number or email address linked to your review, I am unable to personally look into this for you at this stage. However, we would very much like to help resolve this.
Please contact our Customer Service team via our website so we can investigate this further and get this sorted for you as quickly as possible.
We are very sorry for the inconvenience caused and appreciate your patience.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Really good 👍🏻 really fast delivery 🚚…
Really good 👍🏻 really fast delivery 🚚 really nice scents thank you 🙂will use again 🫶🏻
6. februar 2026
Besvarelse fra The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant service beautifully wrapped…
Brilliant service beautifully wrapped and bagged jus like requested x
22. december 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gucci experience
I love Gucci perfume, it's one of my favourite scents I've been wearing perfume for 44yrs now x
18. januar 2026
Besvarelse fra The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff in the Birkenhead shop really…
Staff in the Birkenhead shop really helpful.
I was returning unwanted Christmas present, the perfume I wanted was not in stock so they checked and placed an order for me and it was delivered direct to my home.
10. januar 2026
Besvarelse fra The Perfume Shop - Birkenhead 86
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nice helpful friendly staff.
18. december 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Came into the perfume shop asked for 3…
Came into the perfume shop asked for 3 perfumes to be bought and wrapped of witch the staff Done superbly, at no extra charge 10/10
29. november 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Parcel arrived day after it was ordered…
Parcel arrived day after it was ordered and I was informed via email of the different stages my order was at.
Thank you and merry Christmas 🎅
9. december 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
I love ordering from the Perfume Shop…
I love ordering from the Perfume Shop as they have so much choice! Fabulous deals on perfumes , aftershaves etc and delivery is always very quick and items are very well packaged ready for dispatch . Plus you earn totality points each time you order it's brilliant!
9. december 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Helpful staff
2. december 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Very good service good stock very happy…
Very good service good stock very happy fragrance will order agine very good price happy chappie
5. december 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Quick delivery and great value
21. november 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Very helpful and friendly staff
Very helpful and friendly staff, always a pleasure to visit this store, they didn’t have one of the items I’d asked for so arranged for it to be delivered and it came a couple of days later, very good service.
15. oktober 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Customer service was exceptional
Customer service was exceptional. Always shop here for my perfume.
14. oktober 2025
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Seen today by Alfie in Birkenhead…
Seen today by Alfie in Birkenhead store. Fantastic service, brillant knowledge of products and what we was looking for by how we explained. Defintly be seeing him again. Xxx
3. august 2025
Uopfordret anmeldelse
Besvarelse fra The Perfume Shop - Birkenhead 86
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.