“An outstanding king‑size oak bed — bold, chunky, and impeccably made. It feels every bit as premium as it looks, with a tactile finish that’s impossible to ignore. Delivery was warm, courteous, and c... Se mere
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Se, hvad kunderne siger
Bed arrived in clearly labelled boxes. Delivery team courteous and efficient. Bed components were great build quality with all items well aligned and finished. Easy to follow instructions. Fixings an... Se mere
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Great company to deal with. They are professional, friendly and respond to all calls and emails promptly. Clear communication about delivery timescales. Georgie went out of her way to answer all of o... Se mere
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The quality of the trundle bed I purchased was excellent. I am really pleased with the way the item was packaged and the build instructions. The delivery company needed chasing to provide a date for... Se mere
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Virksomhedsoplysninger
Om The Oak Bed Store
Skrevet af virksomheden
Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.
We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.
One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.
What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.
We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.
Kontaktoplysninger
11 Fitzherbert Spur, PO6 1TT, Portsmouth, Storbritannien
- sales@theoakbedstore.co.uk
- theoakbedstore.co.uk
4,8
Fremragende
3 t anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I really like the quality of my new bed…
I really like the quality of my new bed and mattress. The delivery went wrong at short notice twice but active intervention to the delivery service by the Oak BedStore customer services sorted it out and kept me fully informed and updated. Would be very happy to buy again
8. april 2026
Besvarelse fra The Oak Bed Store
Thank you for your feedback Valerie.
I’m really pleased to hear you’re happy with the quality of your new bed and mattress, and I’m sorry again for the disruption you experienced with the delivery service.
I’m glad we were able to step in, get things back on track, and keep you updated throughout — I know how frustrating delivery issues can be when you’re waiting for something important and I really appreciate how patient you were.
It really means a lot to hear you’d be happy to buy from us again, and we truly appreciate you taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Absolutely love our new furniture
Absolutely love our new furniture. Very good quality and the bed frame was very easy for two people to assemble with easy to follow instructions.
8. april 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your lovely review Carol.
I’m really pleased to hear you’re loving your Boston Bed and Bedside Tables, and that you found the frame easy to assemble with clear instructions. It’s great to know the quality has met your expectations as well.
We really appreciate you taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Besvarelse fra The Oak Bed Store
Thank you for your 5 star review Carole, we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
Everything was good
I am pleased with my bed it is as shown on the site. It was well packed arrived in 4 boxes with instructions ( there are also instructions and video on site). It took me an hour to assemble by myself. The quality is good and the bed solid. I had to contact the company before delivery and they rang me back. The only negative thing I can think of is you don't have a certain delivery date until the courier contacts you which I understand is down to logistics.
7. april 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your thoughtful review.
I’m really pleased to hear your Boston bed arrived well packaged and that you found the instructions and online video helpful. It’s great to know you were able to assemble it on your own in about an hour and that you’re happy with the overall quality and sturdiness.
On the delivery side, our couriers don’t offer a named-day delivery service as standard, once the order reaches them, they’ll contact you directly to arrange a suitable delivery slot. If a specific date is needed, we always suggest getting in touch with us before ordering and we’ll always do our best to see what can be arranged.
Thank you again for taking the time to share your experience and for recommending us — it’s very much appreciated.
Kind regards,
Georgie
The Oak Bed Store
Best quality of service and product
The bed arrived in perfect condition despite being large and heavy, which was impressive.
The assembly instructions were clear and easy to follow, making the setup straightforward.
The quality of the oak is excellent – very sturdy and well-built.
I would definitely recommend this product to others.
16. marts 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your lovely review.
I’m really pleased to hear your Emporia frame arrived safely and in perfect condition, especially given its size and weight. It’s also great to know you found the assembly straightforward and the instructions clear.
I’m glad you’re happy with the quality of the oak and how sturdy the bed feels — that’s exactly what we aim for. Thank you as well for your recommendation, it really means a lot.
Kind regards,
Georgie
The Oak Bed Store
Great customer service
Easy purchasing online. Website easy to navigate. I had an issue with the delivery. Georgie got back to me very quickly, she was very friendly and helpful and got the issue sorted. I am very happy with the service provided and I would buy from The Oak Bedstore again.
7. april 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your lovely review Victoria.
I’m really pleased to hear you found our website easy to use and that the purchasing process was straightforward. I’m also glad I was able to get the delivery issue sorted quickly for you.
It means a lot to hear you’re happy with the service overall, and I really appreciate your intention to shop with us again.
Kind regards,
Georgie
The Oak Bed Store
Oak Bed Frame
I needed my bed frame to be delivered on a certain date, as a result the young lady I spoke to arranged with the delivery company to ensure delivery would be on or by the specified date. I was called on the delivery date advising the appropriate time of delivery.
The bed frame was delivered as specified. The bed frame came with clear instructions on how to assemble it.
It was easy to assemble, is of good quality and looks great- I am very pleased with it.
I
24. marts 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your lovely review Ann.
I’m really pleased we were able to arrange delivery on the date you needed and keep you updated on the day — making things straightforward and stress-free is always our aim. It’s also great to hear you found the instructions clear and the assembly easy.
We’re delighted you’re happy with the quality and how the Royal Ascot frame looks in your home, and we really appreciate you taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
All good!
Purchased a bed and mattress, and delighted with the quality of both. Store staff were very helpful about scheduling the delivery to suit us - redecorating and recarpeting so we couldn't have the new bed arrive too early!
Customer service was first class, even after purchase when we needed a wee bit of help with assembly.
Highly recommended.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra The Oak Bed Store
Thank you so much for your kind review, Scott.
I’m really pleased to hear you’re delighted with both the Chester Ottoman and Flow Serenity Mattress, and that we were able to arrange delivery around your decorating and carpeting schedule — we know how important timing can be during home projects.
It’s also great to hear that our team could help you post delivery, and swiftly resolve any issues. We really appreciate your recommendation and your thoughtful feedback.
Kind regards,
Georgie
The Oak Bed Store
Great company
Great company, great communications and delivery service. Really pleased with my purchase
27. marts 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your 5 star review Steven!
We really appreciate your feedback and are so pleased to hear you are happy with your order!
Kind regards,
Georgie
The Oak Bed Store
Nice bed but solid assembly not straightforward
Arranging delivery of the bed was fairly straightforward and the delivery service was good. Assembly was not as straightforward as indicated in the literature. The spanner provided was flimsy and the jaws opened up. To tighten the nuts appropriately required a decent spanner (an adjustable will not fit in the space). Some of the dowels were very loose in the locating holes.
It was difficult to get the drawer sections so fit together well, mainly because holes were not pre-drilled and the screws raised edges of the wood when screwed in. To get a tight fit required disassembly, removing raised areas of wood around the screw holes and predrilling the holes with a 1.5mm drill bit, to about three quarters deep in the wood. The drawers were then solidly assembled.
Once assembled the bed looks good and seems solid
26. marts 2026
Quality and good service
Georgie in particular, was extremely helpful and patient in dealing with my order and my questions associated with it.
I recommended the company to friends, who have since made a purchase of their own. Again, they are happy customers. Furdeco, the delivery team were also very good.
2. april 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your lovely review, Janice.
I’m really pleased I could help with your order and answer your questions — and even more so to hear that you’ve recommended us to friends who have also had a positive experience. That’s exactly what we hope for.
It’s also great to hear the delivery team looked after everything well on their end too. We really appreciate you taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Great product and communication
Great product and communication. Little issue with delivery but Georgie was fantastic and kept me fully updated
2. april 2026
Besvarelse fra The Oak Bed Store
Thank you for your kind review, Mark.
I’m really pleased to hear you’re happy with the product and communication. I’m also glad we were able to keep you updated and get everything sorted with the delivery issue — we always aim to make things as smooth as possible, even when unexpected hiccups come up.
We really appreciate your understanding and support.
Kind regards,
Georgie
The Oak Bed Store
Outstanding quality and Packaging!
Just received my new Oak bed base and I’m absolutely impressed! The craftsmanship is beautiful, but what really stood out was the packaging — incredibly well-thought-out protection that kept every piece safe during delivery. Zero damage, zero stress. Highly recommend! ⭐⭐⭐⭐⭐
2. april 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your lovely review.
We’re really pleased to hear you’re impressed with your new Boston bed frame and that the craftsmanship has met your expectations. It’s especially great to know the packaging did its job and everything arrived safely and stress-free.
We truly appreciate your recommendation and your kind words.
Kind regards,
Georgie
The Oak Bed Store
Very sturdy
Very sturdy , luxurious bed. Highly recommend. The packing was absolutely great , quick postage ,very good installing instructions. Over all a very good product.
1. april 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your kind review, Sucharitha.
We’re delighted to hear that you’re pleased with your new Westcott Storage Frame and that you found it sturdy and luxurious. It’s also wonderful to know that the packaging, delivery, and assembly instructions all met your expectations.
Thank you again for your recommendation and for taking the time to share your experience with us.
Kind regards,
Georgie
The Oak Bed Store
Excellent customer service to help me…
Excellent customer service to help me to get a bed delivered off mainland. I got lots of prompt help and support with queries and choices.
16. marts 2026
Besvarelse fra The Oak Bed Store
Thank you for leaving us your review Ingrid, I am so pleased we were able to assist!
Kind regards,
Georgie
The Oak Bed Store
Order came on time and I was very…
Order came on time and I was very satisfied with the product.
30. marts 2026
Besvarelse fra The Oak Bed Store
Thank you for your 5 star review Mary, we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
Very Pleased
Very pleased with our kingsize bed. Good quality and strong, straight forward assembly for a reasonable price.
Delivery good too.
We recommend The Oak Bed Store if you want a decent bed at a decent price.
9. marts 2026
Besvarelse fra The Oak Bed Store
Thank you for your wonderful review, M Kelly.
We’re so pleased to hear that you’re happy with your Boston bed and found the assembly straightforward. It’s great to know you were impressed with the quality, sturdiness, and delivery service as well.
Thank you also for recommending The Oak Bed Store — feedback like this really means a lot to our small team.
Kind regards,
Georgie
The Oak Bed Store
Amazing quality and excellent customer…
Amazing quality and excellent customer service. Unfortunately, my dad accidentally dropped his drill on part of the bed, which caused a small chip in the paint. I contacted the customer service team, and they were very helpful—they promptly sent out some touch-up paint.
27. marts 2026
Besvarelse fra The Oak Bed Store
Thank you so much for your lovely review, Jen.
We’re delighted to hear that you’re happy with the quality of your bed and the service you received from our team. Accidents happen, so we’re really pleased we could get the touch-up paint sent out quickly and help put things right for you.
Your kind feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Besvarelse fra The Oak Bed Store
Thank you for your 5 star review David, we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
Cancelling a delivery on the day…
Cancelling a delivery on the day with only “technical issue” as an explanation is not acceptable. I took time off work specifically to be at home, and this has caused unnecessary disruption.
I expect a proper explanation and better respect for customers’ time. This experience has been very disappointing, and it does not reflect well on your service.
26. marts 2026
Besvarelse fra The Oak Bed Store
Hi Rudynei,
Thank you for your review, and we completely agree with you, cancelling a delivery on the day with only a vague “technical issue” explanation is both unnecessary and unacceptable, especially when the date and time have already been provided by the courier.
Unfortunately, we are currently experiencing ongoing issues with our third-party courier, Furdeco, whom we have worked with for many years. They are currently facing major internal operational and software issues, which have resulted in some orders being incorrectly allocated or ending up in the wrong locations within their network.
This is not only affecting our customers, but also other retailers who use Furdeco’s service, as this is a wider issue within their delivery network rather than an isolated case. That said, we fully understand that this does not make the disruption any less frustrating for you.
This is not the level of service we expect for our customers, and we completely understand the disappointment, inconvenience, and unnecessary disruption this causes especially when time has been taken off work to be at home for delivery.
To help minimise further issues, we have already introduced additional internal checks and extra dispatch verification steps on our side, but some parts of the courier’s handling remain outside of our direct control.
That said, we take full responsibility for your experience and sincerely apologise for the frustration caused. We know this is not good enough, and we are working extremely hard with Furdeco to get this resolved as quickly as possible. We truly appreciate your patience while we work to put it right.
Kind regards,
Georgie
The Oak Bed Store
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