I went in to the office and the two ladies were busy but a young man in a glass fronted office saw me and asked if he could help. He was brilliant. He opened a new ISA for me as my current one was ab... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted to set up a 1-yr ISA with funds from my NBS Access Account, but wasn't sure if this was possible. Your colleague dealing with my query was very well informed, and immediately reassured me tha... Se mere
Very Friendly-Courteous and Polite Staff, made to feel welcome and Sam was knowledgeable and made us feel comfortable. The Customer Service was second to none in the Chesterfield Branch and I can’t... Se mere
We were able to speak to a person who was able to advise of the available accounts for our money and was able to open them and explain the methods of getting the funds in. She was also able to advise... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Nottingham Building Society
Skrevet af virksomheden
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Kontaktoplysninger
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Storbritannien
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,8
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Nottingham Building Society
Hi David,
Thank you for taking the time to share your experience. We’re so pleased to hear our team made a positive impression with their friendly and helpful approach.
Holly Customer Team
Taking out an Isa
At the Belper branch, his name is Chris and from where I was sat he's got what it takes. Thanks.
26. april 2026
Besvarelse fra Nottingham Building Society
We appreciate you taking the time to share your positive experience at our Belper branch. We're happy to hear that you were impressed; thanks for your feedback.
Holly Customer Team
Besvarelse fra Nottingham Building Society
Hi John,
Thank you for your kind feedback. I’m really pleased to hear that everything was handled smoothly, and that we were able to achieve exactly what you needed.
Holly Customer Team
Besvarelse fra Nottingham Building Society
Hi June,
Thank you for taking the time to leave a review, and for already sharing your feedback through the telephone survey as well, we really appreciate it.
It’s great to hear from you, and we’re grateful you’ve taken the time to share your experience with us.
Holly Customer Team
Beware that account maturity date is…
Beware that account maturity date is not the date you think it is.
Whatever your account maturity date is they count this until Midnight that day, you can then only issue instructions to withdraw the following day and then wait at least 1 working day. In my case matured on Thursday 30th April, issued withdrawl on Friday 1st May and wont see my money until Tuesday 5th May at the earliest (because of a bank holiday).
It's 2026, not 1976 - get with the times, every other company can manage to process withdrawals at weekends and on bank holidays.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Nottingham Building Society
Hi Dean,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and appreciate how frustrating this must have been, especially when you were expecting access to your funds sooner.
While our factsheets do set out how maturity works, we understand that this may not always align with expectations, particularly when timings fall around non-working days.
We’ve taken this feedback on board and have made improvements to help reduce this kind of impact in future.
We’re really sorry again for any inconvenience caused in your case and appreciate you bringing this to our attention.
Holly Customer Team
Besvarelse fra Nottingham Building Society
Hi Ronald,
Thank you so much for your kind feedback. Putting our customers first is always our priority, so it’s wonderful to hear you received great service.
Holly Customer Team
Tip top as always.
Great service from Martin and Pam at the Sutton branch while dealing with my request. Always done with efficiency and a smile, all of the staff are the same, it's a great place to do business.
14. april 2026
Besvarelse fra Nottingham Building Society
Hi Christopher,
Thank you so much for your kind feedback. I’m delighted to hear that our Sutton branch provided you with such great service. It’s wonderful to know the team made your experience, we’ll be sure to share your comments with them.
Holly Customer Team
Besvarelse fra Nottingham Building Society
Hi Derrick,
Thank you for your feedback! I’m really pleased to hear that booking your appointment in advance was quick and easy. We appreciate you choosing us and look forward to seeing you again
Holly Customer Team
you made it easy for me to renew my…
you made it easy for me to renew my wife's isa once it had matured.
24. april 2026
Besvarelse fra Nottingham Building Society
Hi Clive, Thank you so much for your kind feedback. I’m really pleased to hear that the renewal process was straightforward and easy to complete. Making things simple and hassle-free for our customers is exactly what we aim to do!
Holly Customer Team
Besvarelse fra Nottingham Building Society
Hi Paul, Thank you for your kind feedback! 😊 We’re really pleased to hear you found our team friendly, helpful, and truly local. Providing a personal service close to our community is something we’re very proud of.
Holly Customer Team
Having a branch in town
Having a branch in town, a contact telephone number for an online problem and best of all dealing with real humans that spoke clearly, were helpful and polite... what more could a customer want :)
23. april 2026
Besvarelse fra Nottingham Building Society
Thank you so much for your kind words! 😊 We’re delighted to hear you appreciated having a local branch, easy contact, and friendly support from real people. That’s exactly the experience we aim to deliver, so your feedback truly means a lot to us.
Holly Customer Team
Issues to be aware of when using ONLINE accounts.
Issues to be aware of. Once you save money with them online they refuse to let you get all your money out by transferring to your nominated account. I asked via an online message for the accounts to be closed but they later say it must be done by us, however it isn't clear how. Eventually I got a call back, after I called up for help, from a helpful Branch Manager to take me through it. I have sight issues and need things to be clear, so "click on more twice" is not something obvious !!
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Nottingham Building Society
Hi Brian , thank you for sharing your experience. I’m sorry that withdrawing your funds and closing the account wasn’t clear or accessible, particularly given your sight issues. That’s not the experience we want, and we appreciate you highlighting it so we can improve.
I’m glad our Branch Manager was able to help in the end, though it shouldn’t have been that difficult. Thanks again for taking the time to let us know, I understand we are now looking into this more formally for you.
Kind regards,
Sharon
Always helpful & efficient
I went in to open a new savings account & as before the staff were, excellent!
polite, helpful, informative & efficient.
that is why I have have been saving with then for over a decade.
30. april 2026
Besvarelse fra Nottingham Building Society
Hi Jose,
We're happy to hear that your experience opening a new savings account was excellent! We appreciate your kind words regarding our staff's politeness, helpfulness, and efficiency. Thank you for saving with us for over a decade.
Holly Customer Team
Both Sev and Emma were excellent..they…
Both Sev and Emma were excellent..they were above and beyond all i expected. They directed me to the solicitor and then helped when I returned. Thank you guys
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Nottingham Building Society
Hi Graham,
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that our team members could provide excellent support and guidance during your visit.
Holly Customer Team
Besvarelse fra Nottingham Building Society
Hi Stewart,
We appreciate you taking the time to share your positive experience. We're so glad to hear that our staff were friendly and efficient for you.
Holly Customer Team
Tailored information
We are considered as very important, listening to us and giving advice based on our requirements.
27. april 2026
Besvarelse fra Nottingham Building Society
Hi Anthony,
We're happy to hear that you feel valued and listened to, and that our advice met your needs. Thank you for sharing your positive experience with us!
Holly Customer Team
Professional knowledge.
The experience and knowledge on products available to me at the time of my visit.
24. april 2026
Besvarelse fra Nottingham Building Society
Hi Anita,
We're glad you found our team's product knowledge helpful during your visit. Thank you for sharing your positive experience with us; we appreciate it!
Holly Customer Team
Besvarelse fra Nottingham Building Society
Hi Maureen,
We appreciate your kind words! We're so glad you found our communication helpful and our team friendly. Thanks for the review.
Holly Customer Team
Very helpful and welcoming staff
22. april 2026
Besvarelse fra Nottingham Building Society
Hi Steven,
We appreciate your feedback; we're so glad our staff were helpful and welcoming, making your experience positive! Thanks for your review.
Holly Customer Team
All staff i dealt with were very…
All staff i dealt with were very competent and friendly. Everything has gone smoothly and the interest rates are much better here than other places.
22. april 2026
Besvarelse fra Nottingham Building Society
Hi Glenn,
We appreciate your feedback! We're happy to hear that you found our staff competent and friendly and that everything went smoothly. We're also glad our interest rates are better than others.
Holly Customer Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.