I bought a 1000ml reed defuser from tik tok shop, and I so disappointed. It hardly smells, i’ve let it settle turning the reeds around once they are soaked but you can only smell the fragrance wh... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First time purchasing from this company..ordered the light up diffuser which is beautiful and great price.. Bought wax melts and burners and everything is lovely..So many disappointments with wax melt... Se mere
Stumbled across this company social media and saw they did room spray in beautiful glass bottles . Ordered one of every fragrance and so pleased I did as they are beautiful and need to be on display .... Se mere
Ordered 3 sets of the spring bundle including warmers. The wax melts supplied last about half an hour an even then the scent throw is very faint. Won't be ordering again shame as I live in the North... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We make handmade soy wax candles and wax melts. We have monthly themed subscriptions available. We are fully insured and CLP compliant. We have a massive range of Hinch and cleaning inspired scents along with many aftershave and perfume scents. Our scent range choice is currently over 175+
Kontaktoplysninger
29, Saville Street West, North Shields, NE29 6QN, Newcastle, Storbritannien
- 07743787887
- contact@thenorthumberlandcandlecompany.com
- thenorthumberlandcandlecompany.com
3,7
Middel
39 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This company is not Notes Of…
This company is not Notes Of Northumberland.
24. april 2023
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Besvarelse fra The Northumberland Candle Company
Hi Linda, thankyou for confirming, a lot of people are getting us confused with them, we definitely are not them. we send out any orders we receive
This is the only company I buy wax…
This is the only company I buy wax melts off. They are absolutely gorgeous products and deliver excellent customer service
⭐️⭐️⭐️⭐️⭐️
19. december 2022
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Besvarelse fra The Northumberland Candle Company
Hi Clare, thankyou for taking the time to leave us a review we really appreciate it and the years you've been buying from us, we really appreciate it
Second order + won’t be my last!
My second order from here and won’t be my last! The quality In packaging alone is worth the price. But the quality of the products knocks it out the park. The fragrance sets smell exactly like the real thing. Can’t recommend enough‼️
18. december 2022
Uopfordret anmeldelse
Besvarelse fra The Northumberland Candle Company
Hi Kane, thankyou for such great review ! we really appreciate it !
Everything Is Fantastic
I have had wax melts, candles, aroma reeds and bath products and have to say that everything has been fantastic. They have all been such good quality, long-lasting scents in lovely packaging. I would definitely recommend any of their products
3. oktober 2022
Uopfordret anmeldelse
Besvarelse fra The Northumberland Candle Company
Hi Mrs Byrne, thankyou for trusting us with so many products, really appreciate you taking the time to leave us a review
Amazing customer service
Such amazing scents and best selection of wax melts you can find anywhere.
15. september 2022
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Besvarelse fra The Northumberland Candle Company
Hi Paul, thankyou for such a great review, really appreciate you taking the time to leave a review
I’ve bought from The Northumberland…
I’ve bought from The Northumberland Candle Company for a few years now. Their wax melt scents and designs are amazing! Highly recommend
26. august 2022
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Besvarelse fra The Northumberland Candle Company
Hi Hannah, thankyou for being such a loyal customer, we really appreciate you taking the time to leave us a review
Amazing products
Visited my friends house and it smelt beautiful, asked her what it was and she recommended this company, placed my order and it was all delivered with in 48 hours. Gorgeous scents, lasts for ages, well packaged and good value...
21. september 2022
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Besvarelse fra The Northumberland Candle Company
Thankyou for taking the time to leave us a review, such a compliment you went on to buy after going to your friends house
Absolutely Amazing!
These are amazing! Range of scents available are vast and there’s something for everyone!
The quality of the melts are to an extremely professional standard and the packaging is always lovely! A lot of thought and love clearly goes into their work.
The scent throw is fantastic! And the melts/candles are always very long lasting! I recently used a candle and was extremely impressed that it had an even burn rather than the usual tunnelling from other brands.
The customer service these guys provide is top notch! They respond so quickly, and they are so knowledgeable and friendly!
Very thoughtful people!
I get a lot of comments on how nice my house smells and I always recommend them to everyone I know!
26. september 2022
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Besvarelse fra The Northumberland Candle Company
Hi Audrey, thankyou for such a fabulous review ! you've been and continue to be such a loyal customer, really appreciate you taking the time to leave a review
Always amazing
Always amazing, everything about their wax melts is unbelievable, presentation , scent throw , shapes and colours , always love mine, 100% recommend
1. september 2022
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Besvarelse fra The Northumberland Candle Company
Hi Jayne, thankyou for leaving a review and for being a customer with us for so long, we really appreciate it
These are the most gorgeous melts I…
These are the most gorgeous melts I have ever had. Everything is made to perfection. I DID use a very popular brand until I found these amazing melts of gorgeousness 3 years ago. 100% my favourite. Even the postman comments on the smell coming from the package every month
26. september 2022
Uopfordret anmeldelse
Besvarelse fra The Northumberland Candle Company
Hi Sophie, thankyou for moving to us and for signing up to our monthly subscription, we really appreciate it
The best there is!
Discovered these beautiful handcrafted wax melts at the beginning of lockdown. And I’ve never looked back. They are presented beautifully, the scents are varied and strong. The company owners and so friendly and helpful. I would recommend them to anyone who loves wax melts as they beat all the competitors. The subscription is lovely and the choice is huge.
6. juni 2022
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Besvarelse fra The Northumberland Candle Company
Hi Jill, thankyou for such a wonderfull review and joining our monthly subscription, we really appreciate you sticking with us and taking the time to leave a review
FANTASTIC WAX MELTS
Been shopping with these guys for years now the nicest wax melts ever and also the sweets are fantastic. Get the sweets and wax melt subscription box every month and does not disappointment. They are always quick to respond and happy to help with any questions you have. Can't recommend them enough
6. juni 2022
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Besvarelse fra The Northumberland Candle Company
HI John, thnakyou for taking the time to leave us review and trusting us so much to join our monthly subscription, we really appreciate it
small local business
I love this small local business, their scent range to choose from is highly extensive, packaging design is always beautiful, offers, discounts & subscriptions available, scent throw is amazing & varies from perfume/aftershave like scents to your favourite softeners & everything inbetween, from themed boxes to snap bars, bath and body products available aswell along with electric burners, candle burners. I can't recommend them enough.
1. juni 2022
Uopfordret anmeldelse
Been ordering from these for years now
Been ordering from these for years now. Absolutely amazing melts. Wouldn’t go anywhere else. The smell is so good and the service is 10/10
1. juni 2022
Uopfordret anmeldelse
Besvarelse fra The Northumberland Candle Company
HI Jade, thankyou for taking the time to leave us review and for supporting us for so long, we really appreciate it
Brilliant company
Brilliant company. Have used this company for years and wouldn't buy my wax melts from anyone else. Excellent customer service and always polite and friendly. Products are amazing, even down to the packaging.
12. maj 2022
Uopfordret anmeldelse
Well worth the money
Been using this company for a couple of years now and cant fault a thing. Their candles and wax melts are amazing and hold their smell unlike more expensive brands I have tried. The packaging is carefully chosen to compliment the wax melts in the box. Even the postal packaging is carefully chosen with bio degradable maize chips instead of plastic used to protect the purchases inside.
11. maj 2022
Uopfordret anmeldelse
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