The Modern House Anmeldelser 

The Inigo agent managed all communications to the sellers solicitor which is both bizare and unprofessional. Constant stream of lies and misinformation coming out of Inigo.

We had to request the Inigo agent cease all communication with us.

We approached The Modern House/Inigo because we noticed they had sold a house in our street, while other similar houses had remained unsold for months.

We were initially on the market for seven months with a local agency who did absolutely nothing (literally, nothing), so our confidence and expectations were pretty low.

Hadden made the first visit to appraise our property and straight away things started to look more positive with a much more realistic approach, strategy and valuation.

The viewings started the weekend after we went to market. Jack expertly led this entire process and he kept us informed of what was happening every step of the way. When required, he advised us what to do and he was right every time. When Jack was away, we had another single contact, Minnie, who seamlessly stepped in. A special shout out must also go to Maddie, who hosted every single viewing, as whatever she did worked.

We are in no doubt that there is a large team of people working hard behind the scenes that we never knew about, but we thank them all wholeheartedly.

These people really are experts and very, very good at what they do. Even in difficult times, we were always confident that they would find a buyer. They obviously do a lot of research, and know exactly the right potential buyers to show the property to, and this was really important to us not to have any time wasters.

If we ever move again, then this is the only estate agent we would consider. The people are all thoroughly delightful, which always helps, but above all they are efficient, professional, provide a realistic valuation, provide excellent and consistent communication, have an appealing marketing approach with beautiful photography, provide single points of contact, and have the ability to make us, the client, put our complete trust in them because they do know exactly what they are doing.

Thank you so very, very much for selling our house!

We have followed TMH and Inigo for many years so when we decided to sell our very old home on Dartmoor and move to Cornwall we requested the help of Inigo.
There were three special people we mainly dealt with, Jack Blythman, Sorcha Burke, and Lucy Drane along with a fantastic administration team.
Most people approach a house sale with trepidation as it can be so stressful however the situations where most of those stresses are born were expertly managed.
One thing we really appreciated about the team, many of them had previous experience working in Architecture, Art or design, which added a rich understanding when working with design led modern or ancient homes.
I don’t usually write reviews, but this time I choose too.
Inigo sold our home, we got exactly what we wanted, our expectations were managed it was a pleasurable experience managed by a hugely professional team.
We passed our home onto a lovely couple.
If we move again we will only use TMH-Inigo
A&J Cornwall.

As a seller, I have worked with both The Modern House and sister company Inigo (the latter twice). I have returned each time to them as the experience was incredibly positive, in what can often be a wildly emotional and stressful time.

Their approach always feels organic, honest and tailored to the individual. I've never once felt like I was part of a machine, as I have done with high street estate agents.

The pricing of my properties always felt realistic, fair and market appropriate - and unlike some of the high street agencies who over valued in order to secure the listing. Each time I was impressed with the interest in the properties, which was undoubtedly down to their marketing and beautiful presentation.

I have found the whole team to be readily available to help and support any worries or concerns. During the more challenging times of a sale, they have been pragmatic and calming by bringing a wealth of experience in how to navigate situations that arise.

I would whole-heartedly recommend both The Modern House and Inigo to anyone who asks.

The wonderful presentation of our house on the Inigo website caught the eye of buyers who knew the house.
We were steered expertly though a tortuous 5 household chain by Minnie who we felt supported us with skill, good humour and positivity. She was tireless on our behalf and contributed greatly to a successful outcome. Local estate agents had not understood listed buildings and had been half hearted in their approach.

Dreadful communication terrible the proposed valuer lied about marketing and always to busy to answer problems after only 2 weeks on market with Inigo sister company the allocated person on 30 mins away does not even want to visit the house she is supposed to negotiate on behalf !… do not employ them it’s hopeless

I have just put my house on the market in Lincoln with inego 2 weeks & lots of problems renaging on original conversations viewings etc communication very poor already despairing

Had an incredibly frustrating experience attempting to launch our property on to the market with Inigo, dealing with over 4 individuals before we were even allocated our 'Sales Advisor'. Completely wasted my time preparing the house for a photo shoot (which was a three hour drive away), only to be told on the morning of the shoot, that the photographer was actually in Portugal. A simple confirmation email to both myself and the photographer a few days beforehand could have saved so much time. Definitely too many chefs and not enough cooks. Despite their convincing sales pitches and charming interior shots, there are too many colleagues obviously having trouble working together towards the same goal... I would continually receive endless 'out of office' emails, and have to leave endless phone messages - alarm bells had started ringing. I recommend sticking to local agents who are familiar with the area, meet you in person and know the property. Our local agent came to the rescue, sent a photographer over that same day, has a dedicated sales team and charge half the agency fee.

The most stressful and traumatic experience of buying a home ever.This review is about Inigo, a sister agency to the Modern House.

Inigo is an online agency and is not your traditional agent- this means you rarely speak to the same person, they have no understanding of local areas, and when more than one party are interested in a house, they don’t have another property to make another sale- so it’s in their interest to set up what felt like a dog fight.

For three months we put down offers on a house, having been told by Inigo that “they don’t do sealed bids”, which we ended up arriving at. We won the sealed bid, however we now know that we were bidding against ourselves in the final stages. Up until that point, our offers were used 3 times to get the other party to raise their offer. They even used our offer as leverage when it had expired! Once we had won the sealed bid, we discovered that the agents knew we were going to get gazumped and didn’t try to prevent it or give us a fair chance at offering again.

This whole process caused a lot of mental health issues and personal trauma for us. We now know that the other bidders had a mutual friend with the sellers. We were never going to secure this home. We feel used and exploited. This would never happen with a traditional agent- USE HIGH STREET ESTATE AGENTS- not this terrible company.

Inigo are inexperienced and unprofessional and it should be illegal for them to be responsible for large sums of money.

I urge people to look past the *great* branding advice and pictures that they use to charge a premium. They didn’t even do proper due diligence- saying they didn’t do sealed bids is a joke as that’s a standard practice. It was like dealing with children.

The service that they offered and we received was first class. We have no complaint about their service, both our telephone calls and emails were answered quickly, efficiently and professionally.
We would certainly recommend them and more importantly use them again.

Arranged to view a property on a Sunday, travelled 3 1/2hrs to the appointment, waited and waited, a no show on their part, no phone call, a whole day wasted, never any explanation offered! Lovely pictures, lousy service!

Terrible company

Lovely pictures but shambolic service

Never anyone to take a call and messages are not returned