The Modern Back Anmeldelser 263

I had a phenomenal experience during my purchase of a massage chair from Modern Back. Tanya at Modern Back did an amazing job answering all my questions and going over the features of the massage chair I was interested in. She was also quick to price match the chair from another website and processed my order as fast as one can. I received my massage chair within 10 days after placing an order. Couldn't have asked for a better service experience. A+ service!

Great service and people. Help navigate you through a confusing product space

I did a lot of research to find the best Massage Chair. I found it in the Lauraco i9 Custom Medical Massage Chair. Then I looked at as many retailers I could and picked "The Modern Back", in Boynton Beach, FL. I got the best price there. Customer Service was excellent. I was told I wouldn't receive my chair until early February. I purchased in November, 2021. I received the chair on February, 8th. I could not be more satisfied how this purchase went. I watched every video I could find on the Lauraco i9 chair and many other high-end Massage Chairs. It took a couple of months to research as many Massage chairs as possible. I am certain I made the right purchase. I have had the chair for three days now. WOW, what a massage chair. If you are in the market for the best Massage Chair made, watch as many Lauraco i9 Massage Chair videos you can to see how these chairs are made and what materials are used.

I spied this chair on website and had my mind made up. Tanya reinforced my preliminary decision. Red is my color. The delivery was flawless, installation quick. The chair has given the both of us hours of massages. The End.

Excellent service and excellent delivery and installation good showroom pleasant Staff

after nearly 2 months, my chair is still not fixed and working.

Excellent experience all around. Informative and friendly sales service.

Fast delivery! The Osaki chair is great! Tanya was great to work with! Thank you!

Had a excellent experience shopping here. The staff was friendly and professional. If you are looking for A quality chair at the best price around this is the place to shop.

Very positive shopping experience. The sales personnel listened to my needs and allowed me as much time as I needed to test the capabilities of several chairs. The delivery was flawless and the product, thus far (one month) is exactly as advertised.

Sale representative was great, easy to order and pleasant to work with. Delivery took longer than expected. White-glove service fell short and was disappointed with delivery service. Modern Back should vet their sub-contractors for white-glove service quality.

Tom Walls is extremely knowledgeable and passionate about this industry and only carries the most reputable brands and top-rated chairs in his showroom. He was very patient with me and took the time to explain all the nuances of the various chairs the day I literally spent like five straight hours in the store going back and forth trying to hone in on the best fit for me. I was retiring an older Inada that served me well for many years but got damaged in my move to Tampa from Georgia. Daiwa is my new toy, and I appreciate the extended warranty offered. The white glove delivery was flawless and the chair was delivered at record speed over the holiday. Tom will beat the best price, had excellent follow-through during the entire process, and applied no sales pressure. Thanks again.

One of the best buying experiences I’ve had in a long time. Tom was super helpful and patient and answered all my questions and has kept in touch since my purchase! No sales pressure and the Titan massage chair is everything we’ve been looking for. As a detective for my local sheriffs office the stresses can mount. Coming home and relaxing in our new massage chair has been wonderful. They were very supportive of me as a first responder. My wife suffers from RA and after a long day at work, it has been very good for her. She’s even fallen asleep in the chair! I HIGHLY Recommend The Modern Back!

Save your back and your money.

We love this chair! My back and sciatic haven't felt this good in a long time. Plus, my wife and I spent $150/month for a one hour massage and tip. Now we have this in our room and use it daily and no longer require the monthly visit. Seems crazy to say but the chair pays for itself! Wisest purchase we've made in a long time.

We bought the Jupiter Titan LE. This massage chair is awesome- has a variety of different massages as well as being able to concentrate on one area. Also since I am tall, the leg extension allows for more comfort. Highly recommend!! In addition, their white glove delivery was outstanding. If you are in the market for a massage chair, definitely recommend going to The Modern Back - very helpful in selecting our chair.

Excellent product
Excellent service
Excellent support
Excellent price

Buy one!

Awful experience. Would stay away from this store. Sales person was rude after spending $12k+ on a massage chair. I told them to cancel my order but they just ignored me. Please do not do business with this business…

Bought an Osaki massage chair about a month ago. Customer service was excellent throughout the process. Have let several friends try it out and they have purchased one as well. My wife and I use it daily. Should of bought one years ago!!