The Modern Back Anmeldelser 263

TrustScore 5 ud af 5

5,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently purchased an Infinity Luminary massage chair for my girlfriend, and the experience working with Tom was outstanding. From the very beginning, he was incredibly helpful throughout numerou... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Everything about selecting and purchasing my chair was top notch. Daniel was extremely knowledgeable and professional. He walked me thru all of my options. Delivery crew was on time and very profe... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This is the second time we have used the modern back. My first chair was beginning to fail so we went to replace it. Daniel was very helpful and knowledgeable. Based on my request he found me the per... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

5,0

Fremragende

TrustScore 5 ud af 5

263 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Dan was great

Dan made sure the chair I wanted was the right for me and my family. He gave me very helpful advice on applying for financing. He even worked after hours to make sure everything was taken care the way I wanted it. Would highly recommend the Modern Back. Ask for Dan. He was great to work with.

28. november 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you so much for the high recommendation! We’re thrilled that Dan went above and beyond—even after hours—to ensure you and your family found the perfect chair and financing. We’ll be sure to pass your thanks along to Dan!

Bedømt til 5 ud af 5 stjerner

Daniel was great to work with

Daniel was great to work with. He listened to what I needed, explained the options clearly, and helped me feel confident in my choice. The entire experience was smooth, and everything from the buying process to the delivery was handled really well.

19. november 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you for sharing your experience! We are so glad Daniel could help you find a chair that meets your needs, and that the entire process was smooth from start to finish. We truly appreciate your business and hope you enjoy your new chair.

Bedømt til 5 ud af 5 stjerner

TOP NOTCH CUSTOMER SERVICE!

My love was terminally ill in Feb. of this year (he passed away in March) when I managed to get him into the showroom to try out and purchase his chair. Tom took time to explain the differences, allowed him to linger and treated him with gentle care. Tom did all he could to expedite the chair. When we realized the pad he needed for his frail body was not with the delivery, Ann Marie showed up at our doorstep, pad in hand, the next day! We were gobsmacked by the care and consideration of these two. What a team and what customer service! These two deserve all success they may achieve with their business. I would HIGHLY recommend this stellar company to anyone.

1. februar 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you from the bottom of our hearts for sharing this deeply meaningful review. We are truly honored that you and your beloved chose to spend part of such a tender time with us. It was a privilege to support you both, and we’re grateful we could provide even a small measure of comfort during those difficult days.

We always strive to care for our customers like family, and your kindness reminds us why we do what we do.

Please accept our heartfelt condolences on your loss. Your strength and love are evident in every word you shared, and we’re deeply grateful for your recommendation and trust. If you ever need anything at all, we are here for you.

With warmest regards,
Tom & Ann-Marie

Bedømt til 5 ud af 5 stjerner

Daniel excellent customer service

I found Daniel to be professional, extremely knowledgeable and very personable. He guided me through the selection process to the various functions of the individual massage chairs, providing his insights and landing on the best chair for my household. The whole process from beginning to end was painless and informative. Up to the excellent delivery and setup.

18. oktober 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you so much for taking the time to share your experience! We’re delighted to hear that Daniel provided the knowledgeable, friendly, and thorough guidance we strive for with every customer. It’s wonderful that the selection process felt easy and informative, and that delivery and setup completed the experience smoothly.

We truly appreciate your trust in us and hope your new massage chair brings comfort and relaxation to your home for many years to come. If you ever have questions or need support, we’re always here to help.

Warm regards,
The Modern Back Team

Bedømt til 5 ud af 5 stjerner

Excellent massage chair and experience

We had an amazing experience at The Modern Back. Daniel was fantastic, knowledgeable, friendly, and never pushy. We visited several times, and he patiently helped us find the perfect massage chair. We couldn’t be happier with our purchase and highly recommend checking them out!

We compared prices at multiple stores and online. Still, The Modern Back and Daniel still offered the best deal. You can shop with confidence knowing you’re getting a fair price and the best service.

9. oktober 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience at The Modern Back. Daniel will be delighted to know his patience, knowledge, and friendly approach helped you find the perfect massage chair—you truly chose well!

We’re also glad you felt confident in both the value and service you received. We work hard to offer fair pricing along with a stress-free, no-pressure experience, so your feedback means a great deal to us.

Enjoy every moment in your new chair, and please don’t hesitate to reach out if you ever need anything. We’re always here to help!

Warmest regards,
The Modern Back Team

Bedømt til 5 ud af 5 stjerner

Osaki DuoMax SE review

My wife and I shopped for months to find the right massage chair at the right price. We shopped the road shows at Costco and Sam’s Club as well as the stores and the internet (which I don’t recommend).
Daniel, at The Modern Back, was very helpful and allowed my wife and I to try as many chairs as we liked that he had on display. Daniel was very knowledgeable and easy to deal with. We felt absolutely no pressure at all. After shopping at a few other places that week, we returned to The Modern Back decided on the Osaki DuoMax SE. We absolutely love our chair. Daniel gave us an incredible deal with excellent service.
We highly recommend seeing Daniel at The Modern Back if you’re in the market for a massage chair.

12. august 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you so much for your wonderful review and for sharing your shopping journey! We’re thrilled to hear that Daniel made your experience comfortable, informative, and pressure-free. It’s great to know you had the chance to compare different chairs and ultimately found the perfect fit with the Osaki DuoMax SE. We’re delighted that you’re enjoying your new chair and that you felt confident in both the value and service you received. Your recommendation means the world to us, and we truly appreciate your trust in The Modern Back. Wishing you and your wife many years of comfort and relaxation!

Bedømt til 5 ud af 5 stjerner

We entered the store unsure of the…

We entered the store unsure of the product and with limited knowledge. Daniel is extremely knowledgeable about functions, benefits, comparisons, fit for particular individuals and situations. Above all, Daniel was patient as we spent a significant amount of time reviewing and re-reviewing the chairs. Because we drove 2.5 hours to get there, Daniel recognized our time commitment as well.

4. september 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you so much for making the long trip to visit us and for sharing your experience. We’re thrilled to hear that Daniel was able to guide you with patience, expertise, and care. We understand how important it is to feel confident when making a decision, especially when it requires such a big time commitment, and we’re glad Daniel made the process worthwhile. We truly appreciate your trust and hope you enjoy the comfort and benefits of your new chair for years to come.

Bedømt til 5 ud af 5 stjerner

I was very impressed with Daniel and…

I was very impressed with Daniel and the store. It is valuable to try out different chairs so you know that what you buy is what you want. We tried 4 different chairs and found the one we like. Daniel was very helpful. I checked Modern Back’s price with on line prices and found that Modern Back was less expensive. Great experience!!

29. august 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you for your kind words and for sharing your experience! We’re so glad you had the opportunity to try out different chairs and find the perfect one for you. It’s wonderful to hear that Daniel was helpful throughout the process and that you found great value with us compared to online prices. We truly appreciate your trust in The Modern Back. Enjoy your new chair!

Bedømt til 5 ud af 5 stjerner

The Best Experience

I had an incredible experience in purchasing a massage chair from The Modern Back. Daniel was my contact and he continually checked in with me before I purchased the chair and always responded immediately to any question I have both before and during the process. I recommend going into the store to try out a couple chairs before purchase. I am fully satisfied.

1. september 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Hey Greg. We're happy to hear you had a positive experience purchasing a massage chair from us. We're confident you will enjoy your Osaki Vito massage chair for many years to come. Your business is greatly appreciated.

Bedømt til 5 ud af 5 stjerner

We visited the Modern Back showroom and…

We visited the Modern Back showroom and worked with Daniel, who spent nearly two hours with us showing different models and explaining all the features. He was very knowledgeable and patient, and helped us choose the perfect chair that met all our needs. Daniel also coordinated the delivery and arranged removal of our old chair, making the whole process smooth and stress-free. Our new chair was delivered just three days after our showroom visit. Excellent service from start to finish—highly recommend Daniel and Modern Back!

23. august 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Hi Anna. Thank you for your kind words. We're lucky to have Daniel on our team. I'm sure you will enjoy your Osaki DuoMax SE for many years to come.

Bedømt til 5 ud af 5 stjerner

My Favorite Massage Chair

I’ve been wanting a massage chair and after checking around I drove down to The Modern Back in Sarasota. I met Dan there and he showed me a few chairs for my aches & pains. I’m so glad I met Dan and how he has helped me throughout this process. I have called Dan numerous of times with questions and he is so patient & understanding. Dan helped me feel so at ease & confident with his knowledge that I purchased the Highpointe today. If you are on the fence about a massage chair. Go see Dan!
You will be glad you did.

26. juli 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Hi William. We are pleased to hear you are happy with your Osaki Highpointe massage chair. It's one of our favorites as well. If you need us for anything, don't hesitate to reach out. Thank you.

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service…

We had an unsatisfactory experience with a massage chair from another company in the past. Consequently, this time we were determined to select the right establishment and receive the service and chair that met our requirements. Fortunately, we discovered Modern Back. They not only offered a diverse range of massage chairs, but also the staff were exceptional. Moreover, they possessed the expertise and integrity to guide us in choosing the ideal massage chair that suited our needs and lifestyle. I am extremely grateful to Daniel and Tom for delivering outstanding service. I will definitely award Modern Back a five-star review for their business.

3. juli 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

We appreciate those 5-stars. Thank you!

Bedømt til 5 ud af 5 stjerner

I bought the Osaki Vivo massage chair…

I bought the Osaki Vivo massage chair from The Modern Back as a birthday gift for my wife, and I couldn’t be happier with the experience. Daniel was the reason I chose to make the purchase. He was incredibly knowledgeable, friendly, and truly made the process quick and easy. His excellent service gave me full confidence in the product. The chair arrived in just three days, and the delivery service from Andres was smooth and professional. Everything was set up perfectly. I highly recommend Daniel and The Modern Back for anyone looking for quality service and top-tier massage chairs.

9. juli 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Thank you for sharing your positive experience with everyone. Flowers & cards are great, but a massage chair is the ultimate gift for a loved one. I'm sure your wife will enjoy her new Osaki Vivo for many birthdays to come.

Bedømt til 5 ud af 5 stjerner

Great customer service, price, and fast free shipping.

Daniel Le reached out right after I started researching chairs and came across The Modern Back's website. He answered all my questions, and steered me to the right chair (Osaki Atlas XL) for someone my height (6' 3"). The price beat Costco's sale price, shipping was free and very fast, and the sales tax was included in the sale price. I chose to set the chair up myself, which wasn't extremely difficult, but the arms and foot rest are quite heavy. I recommend paying a little extra and getting the White Glove service. Not only will they unbox and put your chair together, but they also remove the cardboard, styrofoam, (there's a lot of styrofoam!), and the pallet. Well worth the extra cost. If you've been considering getting a Massage Chair, don't wait any longer. Give Daniel Le a call. You won't regret it. My wife and I use the chair every day. My only regret is that I waited so long to purchase one! - Ron

20. juni 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Hey Ron. Thanks for the endorsement. The Osaki Atlas XL is a great go-to massage chair for tall guys like yourself. We're also happy to hear the delivery & setup went smoothly. We're fortunate to have a great staff that knows how to treat customers like family. Thanks again.

Bedømt til 5 ud af 5 stjerner

Exceptional service

I would like to thank Daniel at Modern Back for taking the time on several occasions to educate me on the best option to choose when selecting a massage chair. Daniel was very polite and his communication skills exceeded my expectations. The delivery team provided top notch white glove service. If you are thinking about purchasing a massage chair they are the one stop shop! Thank you for delivering the best customer service. I am truly enjoying my Atlas XL everyday.

28. juni 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Hi Nicole. We're happy to hear that you received an excellent education on massage chairs during your visit. Thank you for such a glowing review. We're very confident you will enjoy your Atlas XL massage chair for many years to come.

Bedømt til 5 ud af 5 stjerner

Outstanding Business

I live about 2 hours from "The Modern Back" store and was travelling south to S. Florida. While driving I called store to look at massage chairs however they were closed. Daniel came in on his day off and spent over 2 hours with me, and he was very accommodating. He reviewed all the chairs, pros and cons, and I tried most of them. Never felt rushed. And this guy really knows massage chairs. Never had a budget or knew anything about these things. Did not buy at this time, but after this visit I at least felt somewhat informed. Upon leaving he thanked us for coming in (even on his day off). I did additional research on the chair I really liked. Osaki 4D Duo Max SE and found I could buy it local to my home for the same price. I started to think about the kindness of Daniel and his pleasant demeaner, and the few subsequent calls I had with Alexis (I believe the store owner) which gave me a level of comfort about spending a substantial amount of money. I did buy the Osaki 4D Duo Max SE and the white glove delivery from "The Modern Back" and glad I did. The chair was delivered in 5 days as promised, and by real pros. They were so careful, cleaned all packing materials, positioned the chair as to my liking and spent time with me to be certain of my understanding of its use. True "white glove" delivery. I can honestly say "The Modern Back" is a first-class business run the way a business should be, but hard to find in today's society. I am so happy with my purchase, and my selection of chair could not have been better which was only possible thru Daniels assistance. Thank you so much...... Eddie

13. juni 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Wow! Thank you for such a detailed review. We're so grateful that you purchased your Osaki DuoMax SE from us. We're proud of our staff who work tirelessly to ensure everyone is treated like family. If you need us at all in the future for anything, please don't hesitate to reach out. Thank you again.

Bedømt til 5 ud af 5 stjerner

I recently purchased a new massage…

I recently purchased a new massage chair for my home in Sarasota from the Modern Back. The experience was nothing short of amazing. Before I visited their showroom, I called in multiple times with questions & spoke to Alexis. She was very helpful & thorough with all her answers. She knows her stuff.

Visiting their showroom was a treat. This place is like the Mecca for massage chairs. I've never seen so many. Trying out the massage chairs in person was a game-changer. I was greeted at the store by Dan, who was very patient with me the entire visit. I learned that I prefer more intense massages. With so many great options, it took a few days to make a decision. I ended up getting the Osaki Highpointe. Dan was there every step of the way, answering my calls & text messages. There was never any pressure to buy.

The delivery was smooth & painless. The delivery guys arrived on time. My chair was set up in my bedroom within less than 35 minutes of their arrival. Those guys were real pros.

I want to thank the entire Modern Back Team for their patience and professionalism. I'm thrilled to have found this place. I've already referred them to my neighbor, who also recently purchased a massage chair from them.

Again, my experience was amazing. I wish I could give them more than 5 stars!

2. juni 2025
Uopfordret anmeldelse
The Modern Back-logo

Besvarelse fra The Modern Back

Hi Jess. Thank you so much for your such a glowing & detailed review. We are quite delighted that we were able to find the right massage chair for you. We also want to thank you for referring your neighbor to us. If you need anything at all, please don't hesitate to contact us.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere