It's a membership scam website. You make a one-time purchase of 3-4 books (4.99)and later they take 19.99 out of your card account for a monthly membership which you did not sign-up for and they won't... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought some discounted books but automatically subscribed to their platform which gave them the right to deduct subscription fees from my bank account without providing any value in return.... Se mere
Virksomheden har svaret
I made a once off purchase and found myself being double debitted every month for the next three months. When I inquired, it transpired i had I "subscribed" automatically, within my once off purchase... Se mere
FRAUD ALERT ‼️ Do not buy from The Life Hack Library, it's a scam! I bought some discounted books but automatically subscribed to their platform which gave them the right to deduct subscri... Se mere
Virksomheden har svaret
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This is a scam. Beware!
This is a scam and an intelligent criminal. I have been charged for products and services that I never ordered or subscribed and I have had to cancel my credit card. It's scary that with all the data security available this site is on channel feeds such as facebook, instagram etc. Do not attempt to use them. They have no contact that works - resetting your password takes you to a WordPress page.
15. september 2023
Uopfordret anmeldelse
Besvarelse fra thelifehacklibrary.com
Graeme,
I want to express my sincere apologies for any confusion or inconvenience you may have experienced. I understand that your recent interaction with our services has raised concerns, and I am eager to address them promptly and thoroughly.
I want to assure you that our business strives to provide the utmost transparency and integrity, and we are deeply committed to ensuring a positive experience for our valued customers. It appears there may be some misunderstanding regarding the recent charges you mentioned, and I would like to provide clarity on the situation.
Upon review of your account, it seems that you opted for a complimentary two-week trial of our membership club during the recent purchase of our promotional product bundle. I truly regret any oversight that may have led to confusion regarding this trial period.
We take great care to communicate the terms of our trial memberships at multiple points in the customer journey, including prominently on the checkout page and in the order confirmation email. I understand the importance of ensuring our customers are well-informed, and I apologize if this information was not as clear as intended.
Your satisfaction is our top priority, and I want to assure you that we are here to make things right. If you would like to discuss this matter further, or if you have any specific concerns about the charges, please do not hesitate to reach out to our dedicated customer support team at support@thelifehacklibrary.com. We are committed to resolving any issues promptly and to your satisfaction.
In addition, I want to address the difficulty you encountered with our contact options. We take this feedback seriously, and we are actively working to improve our communication channels. I apologize for any inconvenience you may have faced, and rest assured, we are taking steps to ensure a smoother and more reliable experience moving forward.
Once again, I apologize for any frustration this may have caused. We genuinely value your feedback, and your experience matters to us. Our goal is to provide you with the best possible service, and we appreciate the opportunity to address your concerns.
Thank you for bringing this to our attention.
Do not buy from The Life Hack Library, it's a scam
I bought some discounted books but automatically subscribed to their platform which gave them the right to deduct subscription fees from my bank account without providing any value in return.
Their ads look legit but it's a scam, the books I bought cannot be downloaded, which means I didn't get anything in return.
I'm not yet sure if I've been unsubscribed from their platform.
I've been emailing but there's no response. Pure scammers.
10. september 2023
Uopfordret anmeldelse
Besvarelse fra thelifehacklibrary.com
Metroman,
Upon reviewing your account, it appears that you subscribed to our membership program when purchasing the discounted books. I am genuinely sorry for any confusion this may have caused. We value transparency, and it's important to us that our customers have a clear understanding of their purchases and subscriptions.
Additionally, I understand your frustration regarding the inability to download the books you purchased. This is certainly not the experience we aim to provide, and I want to assure you that we are actively working to address any technical issues that may had made your access difficult. Our goal is to ensure you receive the value you expected from your purchase.
Regarding your subscription and the deduction of fees, I want to clarify that our membership platform offers benefits such as unlimited free product downloads, exclusive collections, partner offers, and monthly giveaways. However, it seems there may have been a misunderstanding, and I apologize if the value was not communicated effectively.
To assist you promptly, I have escalated your case to our customer support team, and they will be reaching out to you directly to address your concerns and ensure that your subscription status is clarified. Please expect to hear from us within the next 24 hours.
If you have any additional details or specific concerns you would like to share, please feel free to respond to this email, and we will prioritize your case accordingly.
I truly appreciate your patience and understanding as we work to make this right. Our customers' satisfaction is of the utmost importance to us, and we are committed to ensuring you have a positive experience with The Life Hack Library.
Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.
Besvarelse fra thelifehacklibrary.com
Aksil,
I'm genuinely sorry to hear about your dissatisfaction, and I want to assure you that we take your feedback seriously.
I sincerely apologize if you've had an experience that led to this perception. We aim to operate with the highest standards of integrity, and it's disheartening to hear that we may have fallen short of your expectations.
To better assist you and address your specific concerns, I would kindly request additional details about your experience. Please share any relevant information, such as the nature of the issue, your order details, or any interactions you've had with our customer support. This will help us thoroughly investigate the matter and take appropriate actions to resolve it.
Our customer support team is here to assist you, and I encourage you to reach out to us at support@thelifehacklibrary.com. We are committed to addressing your concerns promptly and working towards a resolution that meets your satisfaction.
Your feedback is crucial in helping us improve our services, and we genuinely appreciate your willingness to share your experience. Please be assured that we are dedicated to making things right and ensuring a positive outcome for you.
Thank you for your understanding, and I look forward to the opportunity to resolve this matter.
Do not recommend!
I stupidly purchased some ebooks which were discounted and was unknowingly signed up to a membership I absolutely did not want.
I was charged more than the 'monthly fee' AND far more than I even spent on the purchase.
Once I spotted the withdrawal I tried to sign in and delete the 'membership' but there was none I could see. Upon emailing I was met with the usual 'here's a gift card' that I will absolutely not use nor want......
Guess I have to take the loss on the chin.
Absolutely do not recommend!
1. september 2023
Uopfordret anmeldelse
Besvarelse fra thelifehacklibrary.com
Mo,
I sincerely apologize for the inconvenience and frustration you experienced with our company, and I appreciate you bringing this matter to our attention. Your feedback is important to us, and we are committed to addressing your concerns to ensure your satisfaction.
I understand the frustration you've expressed regarding the membership enrollment and the associated charges. To provide a swift resolution, I have personally reviewed your account, and it appears that there might have been a misunderstanding during the checkout process. I deeply regret any confusion caused and would like to assure you that our goal is to make this right for you.
I've instructed our customer support team to investigate the charges and membership status promptly. You should expect to receive a follow-up email from us within the next 24 hours to address your concerns, clarify any misunderstandings, and ensure that the issue is resolved to your satisfaction.
Regarding the gift card offer you mentioned, I understand it may not align with your preferences. Our intention is to express our commitment to customer satisfaction, but I completely respect your decision.
Once again, I apologize for any inconvenience this may have caused. We value your business and appreciate your patience as we work to make things right. If you have any additional details or concerns you'd like to share, please feel free to send us an email at support@thelifehacklibrary.com
We look forward to the opportunity to regain your trust and ensure a positive experience with us.
Dont give them your card details..
Dont give them your card details... I cancelled yet they still take money every month.. I changed my card, and yet it still happened.. They must of hacked my account.
17. august 2023
Uopfordret anmeldelse
Same problem as everyone else
Same problem as everyone else, I've been debited without my consent. This company is soo un-ethical!!!!
They are a total scam!!
11. august 2023
Uopfordret anmeldelse
Yup. They got me too
Yup. They got me too. Calling my bank now to cancel my card. Thieves!
1. august 2023
Uopfordret anmeldelse
This is a scam
This is a scam. Was charged on my card for a subscription that i never subscribed to.
19. juli 2023
Uopfordret anmeldelse
Fraud / Scam Website that charge from your debit/credit card
Unfortunate that I bought a book bundle from this website. I am a victim of their fraud/scam as they charged USD 20$ from my debit card without my consent/subscription. I sent them email request to immediately cancel membership that actually I did not opted. Also asked to refund my 20$ as I didn't used the services of thelifehacklibrary but they didn't responded to my email.
18. juli 2023
Uopfordret anmeldelse
Business Model A Scam!
I wish I could give them a zero star rating as 1 star is too much for them. DO NOT buy as they automatically sign you up for their "FREE MEMBERSHIP TRIAL". One does not really have a choice to deselect their membership trial.
If you don't cancel they will deduct money from your account.
You won't receive a email reminder regarding the subscription you never wanted. I made a purchase in 2022 and 1 year later they deducted money and will not refund me.
Their business model is a SCAM. Watch out for them. their 1.5 review is way too high and should not even be in business.
9. juli 2023
Uopfordret anmeldelse
HORRIBLE business practices
HORRIBLE business practices. Bought a one-time low-cost ebook, but keep getting charged a monthly subscription I did not purchase. Have written to CANCEL multiple times. Getting tired of having to contact Paypal each month for a refund. This business should be blacklisted.
UPDATE Nov. 27, 2023: I have continued to be charged each month despite cancelling in writing last June. Paypal has refunded these fraudulent charges.
This company, MUZE PUBLISHING HOUSE based in London, U.K., has been reported to the Fraud divisions of Interpol and the U.S. Federal Trade Commission.
1. juni 2023
Uopfordret anmeldelse
It's a scam Shame on them they keep…
It's a scam Shame on them they keep taking money out of My account call Your Credit Card or Bank !! They have a fake website that redirects You to something else 😡😡
28. juni 2023
Uopfordret anmeldelse
Don’t make the mistake of signing up…
Don’t make the mistake of signing up for their service. They’ll make you download a free e-book then charge you for a subscription you didn’t want.
Then when I wanted to cancel said subscription, it’s impossible to contact them. Their website url will redirect you on another hack website!
28. juni 2023
Uopfordret anmeldelse
Scam.. WARNING
Scam... they've been taking money from my credit card without permission. Over £100 taken so far and I can't seem to cancel them.
Go to their website and it shows some random selling site!!
28. juni 2023
Uopfordret anmeldelse
Dishonesty in business
Dishonesty in business is the hallmark of a rip off & poor business practices. This company charged my card without my knowledge or permission for a subscription I never requested. I want my money back but find it impossible to contact them.
8. juni 2023
Uopfordret anmeldelse
Unauthorised subscription by The Life Hack Library
They added me to their subscription list without consent, when I only intended to buy a once off online marketing guide. I got a surprise deduction from my bank account afterwards. More people have complained about the same issue. You are also at their mercy to cancel the unwarranted subscription! Cannot do it yourself. I have flagged them at my bank.
21. juni 2023
Uopfordret anmeldelse
This is a scam
8. juni 2023
Uopfordret anmeldelse
Totally scam
Totally scam. I never had a subscription with those scammers. My bank raised attention to this transaction and cancelled, of course.
2. juni 2023
Uopfordret anmeldelse
Totally scam
Totally scam. I never had a subscription with those scammers. My bank raised attention to this transaction and cancelled, of course.
25. maj 2023
Uopfordret anmeldelse
Same experience as everyone else here
Same experience as everyone else here. I knew I wasn’t crazy. When I asked for a refund after checking my bank account, they replied with “I see you signed up for a subscription.” Yea, no I didn’t. “Steph” offered me a $20 gift certificate as well, and I asked again for a refund. We’ll see how this continues to play out. I cannot stand these fake companies taking advantage of people’s hard-earned money.
5. maj 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.