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The King's Cars Anmeldelser 

14
•
TrustScore 4.5 ud af 5

4,4

Taxibureau
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Virksomhedsoplysninger

  1. Taxibureau
  2. Lufthavnsbus
  3. Billeasing
  4. Minibus-taxifirma
  5. Rejsesøgemaskine

Skrevet af virksomheden

The King’s Cars provide a reliable and comfortable transportation service to both private and corporate clients. Our fleet of modern vehicles are perfect for airport transfers, business trips, weddings, and any other special occasion. Our team of experienced drivers are knowledgeable about the local area and are always happy to help with any requests you may have. We are the ideal choice for airport transfers in Cheltenham and surrounding areas. We provide a hassle-free, efficient airport transfer service. We have countless satisfied clients who trust us and trust us often. Whether you are traveling to or on vacation or need to get around for business, you don’t have to look any further, we’re here for you.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(14)

0 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Airport Taxi Service After using the online booking which…

After using the online booking which went straight to confirmed with no indication of price for our airport drop off and emails requesting a price unanswered then text messages alerting us of driver pickup time we had to call Omar personally to get what ended up a competitive punctual and professional airport service the following day.
7 days later we were able to text him direct to arrange a late pick up at Manchester T1 for our return the following day instant response confirmation by return text and again totally professional service 👏👏 Highly recommendable

8. juli 2025
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Besvarelse fra The King's Cars

Thank you so much for taking the time to share your detailed feedback. We truly appreciate you highlighting both the online booking experience and the service you received from Omar.

I’m glad to hear that despite the initial confusion, you received a competitive, punctual, and professional airport transfer both ways. We’re delighted that Omar was able to assist you promptly and that you were happy with the level of service provided.

Your comments help us identify where we can improve, especially with clearer communication of pricing during online booking — we’ll certainly look into this to make the process smoother for future journeys.

Thank you again for your kind words and recommendation — we look forward to serving you again in the future!

Regards,
The King's Cars
https://www.thekingscars.co.uk

Bedømt til 5 ud af 5 stjerner

Kings cars were great

Kings cars were great. Reliable. On time. Flexible on pick up time. Clean car. Polite. Nice driver. Easy to book online and pay for in advance. Picture of driver sent via email. Reminder texts. Would use again.

14. december 2024
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Besvarelse fra The King's Cars

Hi Pete,

Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our service reliable, flexible, and easy to use. It’s great to know you appreciated the clean car, polite driver, and the convenience of our online booking and payment system.

Your kind words mean a lot to us, and we’re thrilled that you would use our service again. We look forward to welcoming you on your next journey!

Best regards,
The Kings Cars Team

Bedømt til 5 ud af 5 stjerner

Second time, not disappointed!

Second time, not disappointed! As before, clear and precise communication prior to pickups even though my return flight was delayed! Will definitely be my 'go to' company for airport transfers from now on!

26. oktober 2024
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Besvarelse fra The King's Cars

Hi Paul,

Thank you so much for taking the time to leave such a fantastic review! We're extremely pleased to hear that you've had another positive experience with us. Clear communication and reliability are so important, especially when it comes to airport transfers, and we're glad we could accommodate despite the delay in your return flight.

We look forward to being your go-to company for all future transfers. Safe travels, and we can’t wait to serve you again soon!

Regards,
The Kings Cars Team

Bedømt til 5 ud af 5 stjerner

On time

On time, excellent dri ring. Always great service.

21. oktober 2024
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Besvarelse fra The King's Cars

Hi Linda,

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had another positive experience with our service. It's always our goal to provide reliable and safe transportation, and your feedback means a lot to us.

We look forward to serving you shortly!

Best regards,
The Kings Cars Team

Bedømt til 5 ud af 5 stjerner

Excellence and Beyond - No doubt!

Plenty of clear, precise email communication, verifying both bookings despite the short notice of the outgoing journey. Very prompt replies when queried about a mistake I thought that I had made when trying to pay. Calendar invites for your journeys included with your invoice. Driver texts you to introduce himself and in my case, 5 minutes before time required, to say he was there. Same for return (20/10/24). Can only apologise to Safeer for falling asleep almost immediately on both journeys! Would definitely recommend to anyone and will definitely be using again!

15. september 2024
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Besvarelse fra The King's Cars

Thank you so much for your fantastic review! We're thrilled to hear that you found our communication clear and precise, and that our prompt replies and calendar invites made your experience smooth. It's great to know that our drivers were punctual and professional, and no need to apologise—getting some rest during your journey is a sign of comfort, which is exactly what we aim for!

We truly appreciate your recommendation and look forward to serving you again in the future. Thanks for choosing us!

Safe travels!
The King's Cars

Bedømt til 5 ud af 5 stjerner

Highly Recommend King’s Cars

Very easy to book, safe driver and professional service. I booked online, and was pleasantly surprised to see a picture of chauffeur. He arrived on time, in a comfortable car and drove very safely to Birmingham Airport. I booked this the day before so cannot fault their service. Highly recommend King’s Cars, Cheltenham.

28. august 2024
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Besvarelse fra The King's Cars

Thank you so much for your kind words! We're pleased to hear that you had a positive experience with our service. Our team works hard to ensure a smooth and professional experience for our customers, and it's great to know that you found the booking process easy and appreciated the photo of your chauffeur. We're glad everything went smoothly for your journey to Birmingham Airport. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Safe travels!

Best regards,
The King's Cars Cheltenham Team

Bedømt til 5 ud af 5 stjerner

So glad we hired King’’s cars to take…

So glad we hired King’’s cars to take us to and from Southampton. Both drivers were excellent and a credit to their company, the vehicles used were very comfortable and we felt secure in both drivers’ abilities. We would not hesitate to use them again!

7. august 2024
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Besvarelse fra The King's Cars

Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with The King's Cars for your journey to and from Southampton Port. It's wonderful to know that our drivers made you feel comfortable and secure, and that our vehicles met your expectations. We appreciate your trust and look forward to serving you again in the future!

Bedømt til 5 ud af 5 stjerner

Timely and courteous

The driver was on time, communicated very well. Was very friendly and courteous.

25. juli 2024
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Besvarelse fra The King's Cars

Thank you so much for your positive feedback! We're (The King's Car's Team) thrilled to hear that our driver was on time, communicated well, and provided friendly and courteous service. We look forward to serving you again in the future!

Bedømt til 5 ud af 5 stjerner

Nick was a great driver and we had…

Nick was a great driver and we had loads of information before the day so knew all was going to run smoothly
Timing was perfect and a special treat was the fizzy wine after the wedding

13. juni 2024
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Besvarelse fra The King's Cars

Hi Pam,

Thank you for your wonderful review! We're delighted to hear that Nick provided great service and that the detailed information beforehand helped ensure everything went smoothly. We're glad the timing was perfect and that you enjoyed the fizzy wine after the wedding. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Best regards,
The King's Cars Team

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, booked and paid for on line in advance. The driver was great, very friendly, kind and helpful, lifted all our baggage. The driver was right on time and we had an excellent drive to Heathrow. No complaints what so ever. I would highly recommend this service.

8. februar 2024
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Bedømt til 2 ud af 5 stjerner

Over an hour late

Easy to book airport transfer to home, paid online.
Arrived 1hour 5min late due to primarily traffic on M25.
Driver due to back issues was not able to lift/handle the luggage unassisted (5x suitcases).
Overall an unhappy experience after a 10 hour flight plus internal airport process and a cold evening.

14. december 2023
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Besvarelse fra The King's Cars

Thank you for sharing your experience with us. We're sorry to hear about the delay you faced upon your arrival and the inconvenience caused by the situation with the luggage handling.

To assist you further and investigate this matter thoroughly, could you please provide us with your booking reference, the date of your travel, and the name of the driver? We take these matters seriously and wish to address them promptly.

Additionally, we want to assure you that our drivers are expected to notify us of any unforeseen delays on the road, which might not be under anyone's control. Furthermore, we regret any inconvenience caused by the difficulty the driver experienced with handling the luggage due to back issues.

Upon initial checks, we didn't find any reports in our system regarding this incident for the current month. Your cooperation in providing us with the requested details will greatly assist us in addressing this issue to ensure a better experience for our customers in the future.

We sincerely apologize for any discomfort caused after a long flight and airport procedures. We're committed to improving our service and hope to resolve this matter swiftly with your cooperation.

Thank you for your understanding and cooperation.

Bedømt til 5 ud af 5 stjerner

Quick response to short notice request

Quick response to short notice request.
Thank you for your fast and efficient service.

6. december 2023
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Besvarelse fra The King's Cars

Thank you for choosing our airport transfer service and for taking the time to share your experience. We're thrilled to hear that our quick response met your expectations and that you found our service fast and efficient.

We appreciate your kind words and hope to serve you again in the future.

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