Arrived quickly and on-time. Package was ripped but fortunately nothing had dropped out. Delivery driver advised that this was how he received it. I do feel that packaging should be a bit more substa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer ref 2180/#2160. The company clearly sent me the wrong article. I ordered bottles £50 of CoQ10 and got a small pack of Epsom crystals!!! They do not respond or answer phone. They have moved o... Se mere
Virksomheden har svaret
Delivery was really quick received within 2 days. Noticed a remarkable difference in joint health feeling stronger in muscles too. Not really noticed any difference in skin appearance. Have only bee... Se mere
Virksomheden har svaret
Bought the bovine collagen after my hair stated falling out and someone recommended collagen. I chose intelligent health as it gave a calorie/macro breakdown and I've had it on reoccurring order for... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Intelligent Health: Smart Supplements, Real Results At The Intelligent Health, we create expert-formulated supplements and nutrient powders that make everyday well-being simple. Our premium range — including pure Collagen Powder, CoQ10, and Epsom Salts — combines science and quality to support energy, focus, recovery, and overall health. With trusted ingredients and effective formulations, we make smarter everyday well-being easy.
Kontaktoplysninger
34 South Molton Street, W1K 5RG, London, Storbritannien
- Team@theintelligenthealth.com
- theintelligenthealth.com
3,9
God
115 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered 2kg and received 400g
I ordered and paid for 2kg and received 400g, and they’ve ignored my 10+ emails to customer support. Avoid
11. marts 2025
Uopfordret anmeldelse
This company is fast and efficient…
This company is fast and efficient isn’t. The prices are very reasonable and competitive
25. marts 2025
Besvarelse fra The Intelligent Health
Thank you so much :)
Great collagen powder with no additives
Great value for money. I Really like this collagen powder, I have many food intolerances and I haven’t reacted to this. Tastes good in tea.
17. februar 2025
Besvarelse fra The Intelligent Health
Thank you for your review :)
Buying from the intelligent healthIt was easy to order didn't take long…
It was easy to order didn't take long for it to arrive.
28. februar 2025
Besvarelse fra The Intelligent Health
Thank you :)
Had a problem with my order
Had a problem with my order. I emailed twice but no reply resulting in me not receiving my order but still charged.
Still not received the order despite their response saying I have. Delivered to wrong address
17. februar 2025
Besvarelse fra The Intelligent Health
Hi Deborah
Sorry for the delay in responding to this, We did reply to your emails but did not receive a response. After checking Royal Mail tracking for your order, it shows delivery on the 3rd of March :)
It was easy
It was easy
Delivery was fast and all I had o do was click a couple of buttons
16. januar 2025
Besvarelse fra The Intelligent Health
Thank you!
Great value and quality product as C10…
Great value and quality product as C10 can be very expensive!
Excellent delivery turnaround
An easy to swallow soft shell form
16. december 2024
Besvarelse fra The Intelligent Health
Thank you so much for your review :) We really appreciate it!
Service always excellent
Service always excellent, products first class and reasonably priced.
28. november 2024
Besvarelse fra The Intelligent Health
Thank you so much! We really appreciate your review :)
I haven’t received my order and am being ignored
I haven’t received my order. Have been unable to track it as Royal Mail say they’re ’expecting it’. Have emailed them twice and have received no reply. If I could give less than one star I would.
Update 6 December: I have emailed many times now. This company refuses to answer my requests. Refuses to refund my money and I still haven’t received the goods. I cannot claim cashback from my credit card as it’s below £100. Do not deal with this company.
Update 10 December
As a result of this review I have eventually heard from this company. It seems I will get a refund.
19. november 2024
Besvarelse fra The Intelligent Health
We are truly sorry for your experience and for the inconvenience caused by your order not arriving as expected. We understand how frustrating this must have been, and we are also sorry for the delay in addressing the issue.
We are committed to providing a nice experience for our customers and are always working to improve. Your feedback is invaluable in helping us identify where we fell short and ensure this doesn’t happen again.
Thank you for your patience and for bringing this to our attention!
The Intelligent Health Team
Supplements always received on time and…
Supplements always received on time and good quality
29. oktober 2024
Besvarelse fra The Intelligent Health
Thanks so much! We're always happy to hear our customers experience :) Your support means a lot.
Besvarelse fra The Intelligent Health
Thank you so much for your review :)
Excellent Customer Service
I have been ordering from The Intelligent Health for 3 years now. Their customer service has always been excellent. Very prompt in replying back and sorting delivery issues.
Will carry on purchasing from them. Thanks
Jenny
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra The Intelligent Health
Hi Jenny, thank you so much for your review :) and a big thank you for being a loyal customer! We really appreciate it! 🥰
Non existent customer service…
I have tried to get hold of them for 2 weeks and they have not replied at all to my numerous messages
28. oktober 2024
Besvarelse fra The Intelligent Health
Hi, we are really sorry for the delay in getting back to you! We have sent you an email, we are just waiting for your response :)
Besvarelse fra The Intelligent Health
Thank you so much for your review :) We really appreciate it
NOT GOT IT YET
30. juli 2024
When I received my order one of the…
When I received my order one of the bottles seal was not intact. I contacted the company & was told to discard the product & they would send another. Two weeks later u am still waiting! Have now asked for a refund instead but no reply! Very disappointed & won't order from them again.
5. juli 2024
Besvarelse fra The Intelligent Health
Hi Angela, We are so sorry there was definitely a big miscommunication on our end here :( Sorry it took so long for it to be remedied that is not the experience we aim to give our customers, our sincere apologies again!
Not possible to return
Packaging looks tired. Wanted to return and refund. Emailed them back to refund but no reply. No phone number to contact.
Overall poor communication and if you buy something from them, you will have to keep it as return is impossible
24. juni 2024
They have not sent the correct order…
They have not sent the correct order and have not reported to 3 messages to correct the order
28. maj 2024
Besvarelse fra The Intelligent Health
We are so sorry about this :( your correct order is now on the way to you!
Besvarelse fra The Intelligent Health
Thank you so much for your review!
I reviewed this item already
I reviewed this item already. Product turned up damaged and opened. Complained to customer service and heard nothing back. That's £30 out of pocket for me now.
3. april 2024
Besvarelse fra The Intelligent Health
Hi, I am so sorry that your order arrived damaged. We do our best to package our products so that they arrive safely. We also want to apologize for the significant delay in responding. We truly appreciate our customers and this is not the experience we want you to have. I have refunded the order amount and also sent you an email to follow up :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.