Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multip... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Pranash James dealt with my elderly mother's hearing test and hearing aid fitting in a very friendly, caring, attentive and efficient manner. It was first class treatment with a smile which made her f... Se mere
Virksomheden har svaret
Jessica W was fantastic, so helpful and explained all the different parts of the ear that can be affected with hearing loss. My tinnitus is so much better, a lot of relief and her recommendations fo... Se mere
Virksomheden har svaret
Had my hearing test in Fakenham. Really easy destination to get to, plenty of parking and really helpful staff. My audiologist was helpful and very informative. Showed me the app and fitted with heari... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Kontaktoplysninger
Storbritannien
- thehearingpeople.co.uk
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I was delighted with the service
I was delighted with the service offered by Dona and the team. On line booking was very straight forward. At the clinic, Dona was very helpful and a very good communicator explaining the process and what would happen
My questions were answered and the whole process was made easy for me.
10. juli 2026
Besvarelse fra The Hearing People
Hi DJ, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby jose was very helpful
Joby jose was very helpful, kind and patient, all is brilliant
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi Jill, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Call centre
I had my hearing aid fitted and it was a very satisfactory experience. HOWEVER, I had to change date of follow up appointment. THis was a nightmare, bearing in mind I am somewhat deaf, I was speaking to someone whose accent was so strong, I could hardly understand a word that was said. It was a long conversation of “pardons”” “didnt get that”. What is the point of employing people to speak to hard of hearing customers, if their first language isnt English..?
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi Barbara, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.
We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.
Knowledgeable audiologist
Took my 88 year old father for a hearing assessment Pranosh James was excellent explaining clearly what my father needed to do as he had his hearing tested. My father was fitted with hearing aids and what a difference l can't remember the last time l spoke with my father without having to shout. Excellent service by a very knowledgeable audiologist would highly recommend to anyone who has impaired hearing.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi Julie, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Both of my NHS hearing aids had broken…
Both of my NHS hearing aids had broken tubing and one was unusable. I got an appointment at The Hearing People at Hastings Plaza and was seen immediately. A very pleasant audiology expert replaced the tubes on both aids at no charge. Great service and highly recommended.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi Pauline, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Today I went to the hearing people in…
Today I went to the hearing people in Bognor
It was a lovely surprise to be greeted by Pranosh James who made me feel very relaxed. He explained everything he was doing and made sure a understood,
I would thoroughly recommend Hearing People in Bognor
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi Gillian, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Very please Very Happy Very nice chap…
Very please Very Happy Very nice chap help me a lot thank you.
9. juli 2026
Besvarelse fra The Hearing People
Hi Alan, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby Jose
Joby Jose
He was excellent. Much better service and understanding than the awful soecsavers experiences
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi Joy, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Nice young man explained everything…
Nice young man explained everything clearly came away feeling satisfied with my upgrade.
9. juli 2026
Besvarelse fra The Hearing People
Hi Diane, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent service and good instructions…
Excellent service and good instructions given very helpful
8. juli 2026
Besvarelse fra The Hearing People
Hi Cynthia, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Besvarelse fra The Hearing People
Hi Norman, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I was seen by Pranosh James today for a…
I was seen by Pranosh James today for a hearing test at The Station Plaza, Hastings. He was very professional, polite and explained, very clearly, everything I needed to know about the test itself and my new hearing aids. A good experience, thank you.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi Sarah, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby Jose was very professional and…
Joby Jose was very professional and gave great service.
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent service from The Hearing People
This was an amazingly quick and efficient service. I went to the appointment expecting to have a discussion about my hearing loss and perhaps a test. I left an hour after I entered the building having had a hearing test, an analysis of what loss I was experiencing and a pair of hearing aids calibrated by the person I saw to meet my particular needs. And it cost me nothing . I was astonished how efficient the whole process was. The technician conducting the procedure was pleasant and informative and clearly knew what he was doing. There was no pressure on me and the whole thing was relaxed and informative.
6. juli 2026
Besvarelse fra The Hearing People
Hi Ian, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The whole experience was a pleasure
The whole experience was a pleasure, and so far I’m finding them really good
7. juli 2026
Besvarelse fra The Hearing People
Hi Sheila, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent service
After my hearing test with Sajana she offered me hearing aids. She explained thoroughly how they work, set up the app with me, answered any questions I had. She gave me reassurance, didn’t rush me and explained that I can contact her with any queries I may have. A great service!
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra The Hearing People
Hi Tania, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Very friendly and efficient
Very friendly and efficient. Explained the process clearly and the results similarly.
Thank you
7. juli 2026
Besvarelse fra The Hearing People
Hi Wendy, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The audiologist was very helpful in…
The audiologist was very helpful in sorting me out for nhs hearing aids. Impressed with the Bluetooth facility.
The only criticism would be the lack of an audiometric booth as occasionally during the hearing test background noises could be heard.
7. juli 2026
Besvarelse fra The Hearing People
Hi Roger, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Besvarelse fra The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Geethu James was very efficient
Geethu James was very efficient, helpful, very good at her job and had very good people skills. The service was first class
6. juli 2026
Besvarelse fra The Hearing People
Hi Barbara, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
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