Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Se mere
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Se mere
Virksomheden har svaret
I could copy and paste the previous comments from Sarah!!!! Henry - Customer Service was absolutely first class ( unlike Royal Mail - excuse the pun) he went way beyond the call of duty in help... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Kontaktoplysninger
Storbritannien
- thegroomingclinic.com
4,7
Fremragende
216 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Incredibly helpful and friendly customer service and great products!
I ordered from The Grooming Clinic because they were selling the product I wanted at a competitve price. The order arrived quickly, but had been damaged en route. The service I had when I explained what had happened, was second to none, with helpful, friendly emails and a replacement arriving incredibly quickly. I can't recommend this company more! Thank you for such a personal and kind approach.
12. april 2024
Uopfordret anmeldelse
Amazing Customer Service .
Amazing Customer Service .
Speedy delivery. Would not order from anywhere else .
Absolutely 5 stars everytime . Thank you
5. april 2024
Uopfordret anmeldelse
Five Stars
There was an issue with my delivery, which wasn't the fault of TGC. However, in the absence of any assistance from Royal Mail, they resolved the issue fully, with quick communication throughout.
28. marts 2024
Uopfordret anmeldelse
Fabulous service!Fabulous product❣️
The Grooming clinic gave me such lovely service.I spoke with Henry on the phone,what a delightful man!Loved my Eight and Bob products.Fabulous all round
22. marts 2024
Besvarelse fra The Grooming Clinic
Thank you for taking the time to leave your review, Josephine =)
Besvarelse fra The Grooming Clinic
Thank you Julie, I'm glad we made you smile =)
Damaged product; awful customer service
Product arrived damaged and I was advised that “the bottle still look fairly full”, or I could send it back from FR to the UK.
There are enough other shops that sell male grooming products, I won’t shop here again.
After this review, TGC also felt that it was appropriate to threaten legal action - so buyer beware. They may claim to "divide and conquer", but this isn't some battlefield - I needed a faulty product replaced. The fact that they immediately threatened legal action shows how much of a "serious" business they are - countless 5 star reviews, or not.
They can't all be winners.
22. marts 2024
Besvarelse fra The Grooming Clinic
This review is sadly not a true reflection of events. For anybody reading this please rest assured that if something goes wrong with your order then we will divide and conquer to put it right for you. If you keep scrolling you'll see 100s of verified 5 star reviews reflecting the great service we are best known for.
Superb customer service
Henry's customer service is the best I have ever come across - helping me track down my missing parcel (my fault as I included an incorrect post code) and the very regular updates to get the parcel back on track and heading to me. I'll certainly make The Grooming Clinic my first port of call from now on. Thank you Henry.
22. marts 2024
Uopfordret anmeldelse
Cheaper than makers site.
Google searched for a product and found it at The Grooming Clinic site. It was in stock, other sites all out of stock. I wouldn’t have thought to search here first. Cheaper than the makers site which had been out of stock for quite a while. Delivery was quick and on time. Would recommend this site.
15. marts 2024
Uopfordret anmeldelse
Quality service and product
Great service as usual. Product in stock and arrived on time.
20. februar 2024
Good product and very quick shipping
20. februar 2024
Good prompt service
22. januar 2024
All good !!!!
14. januar 2024
Uopfordret anmeldelse
Besvarelse fra The Grooming Clinic
Thank you, Oliver =)
Besvarelse fra The Grooming Clinic
Thanks for taking the time to leave your review, Ant =)
Besvarelse fra The Grooming Clinic
Thank you, Francis =)
The best!
Brilliant Grooming Clinic! Fantastic range of innovative, creative products, excellent customer service - really second to none- Steven is a true gem/Angel/star 🌟
Many thanks always
Xxx
22. december 2023
Besvarelse fra The Grooming Clinic
Thank you =)
Customer service is great
Customer service is great, I ordered from the US and had a customs issue that was dealt with right away. Also, since the items travel a long way from the UK to the US, the packaging is great. I have ordered from FeelUnique in the past and they are quite sloppy. Grooming Clinic takes the time and effort to pack things correctly.
23. november 2023
Uopfordret anmeldelse
Great site and quick delivery
21. november 2023
AS GOOD AS IT GETS.
Steve at TGC is an absolute pleasure to deal with. I've tried other companies and can't say I've been over impressed with their stock and customer service. Ordered my Horace products and they arrived very quickly. TGC is as good as it gets. 5 stars all day long.
16. november 2023
Uopfordret anmeldelse
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