The Giving Movement Anmeldelser 

I honestly cannot believe how terrible the customer service at The Giving Moments is. I ordered just ONE item and simply wanted to exchange it for a different size. That’s it. Something that should be so simple has turned into two days of complete nonsense.

For two days my package has been sitting outside my door, ready for collection. Every single day I receive messages saying the courier is on the way, and then suddenly I get another notification saying the collection attempt failed. Seriously? When you delivered my order, you found my address perfectly fine on the first attempt. So why is picking up the exact same package from the exact same address suddenly such an impossible task?

And the most annoying part is their customer service. Since yesterday, they have been driving me absolutely crazy with endless emails, WhatsApp messages and phone calls. Apologies, explanations, promises, more apologies, more messages, more calls. I am honestly so tired of dealing with these people. How much of my time am I supposed to waste just to exchange the size of ONE item?

I genuinely don’t understand how a company can be so incredibly active when it comes to sending messages and making phone calls, yet so completely useless when it comes to actually solving a simple problem.

I don’t need another apology or another email telling me how sorry you are. I need you to pick up the damn package and stop wasting my time.

This is honestly one of the most ridiculous customer service experiences I’ve ever had. The amount of unnecessary stress and frustration over something so simple is unbelievable. If this is how The Giving Moments treats customers after they’ve purchased something, I genuinely don’t understand how they expect anyone to shop with them again.

Absolutely terrible service. Never ordering from this brand again.

Fantastic service

I’ve ordered 3 times now has to return one of the orders and the process was extremely fast - collection next day and refund was instant.

Customer service response was super fast when I emailed them as well. Really good.

I replaced a return order on 11.11.2025 and just today the currier collected my item, it took very long time that I can’t now exchange the item size because it’s out of stock, I called them and they advised me to keep checking on the website for the size availability. I requested to return the otjer item which i bought together as it’s color matching and refund the money to my card. It’s very bad experience and will never buy again.

I placed an order with The Giving Movement on November 2, 2025 from Miami, Florida. The checkout showed a final price — no mention of customs or extra fees. After payment, the company demanded an additional 45–50% “tariff” before shipping.

When I questioned this, their team (Tariq from support) repeatedly ignored my emails and tried to justify the hidden charge, even though I had written confirmation stating I would not pay more than the original amount. They currently advertise a 40% discount site-wide but refused to apply it to fix the issue — proving this was about greed, not policy.

This behavior is deceptive and violates U.S. consumer protection laws. I have already filed formal complaints with the Federal Trade Commission (FTC) and the Florida Attorney General’s Office.

If you are a U.S. customer, be warned — The Giving Movement adds undisclosed post-purchase fees and refuses accountability. Until they change their practices, I strongly advise avoiding this brand.

The returns process in shambolic!!
My wife has been trying to arrange a return for over a month and still they cannot arrange it.

Please avoid this company.

An awful company to deal with. I would give it a zero. The return process is horrendous no one in the company communicates with each other. You are always given different information by different people. You are unable to raise a formal complaint as they don’t even have a complaint process. It has been three weeks and I have still not received my refund. AVOID!!!

I was really disappointed with my experience at The Giving Movement. The clothes looked great online, but the actual quality was far below expectations. The fabric felt rough and poorly made, and after wearing them, I noticed skin irritation — which has never happened to me with other brands. For the price and the brand’s image, I expected much better. Unfortunately, I won’t be buying from them again unless there’s a clear improvement in both quality and fabric safety

The Giving Movement is a local brand that prints T-shirts in support of Palestine, but completely ignores the Israeli side of the conflict. While it’s their choice to take a stand, it feels like the support is more trend-driven than truly humanitarian.

Real activism should be based on values, not selective sympathy or profit. Supporting one side while ignoring the pain of others doesn’t reflect true compassion or justice. It comes across as performative — especially from a brand that claims to stand for global good.
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Even worse, the company recently laid off more than 16 employees without any warning or explanation. These were hardworking people who helped build the brand and were shown zero respect or compassion.

For a company that claims to stand for humanity, sustainability, and ethics — this behavior is incredibly hypocritical. Where is the humanity in using global tragedies for profit and treating your own employees as disposable?

Disappointed to see such a one-sided approach from a company that promotes itself as ethical and inclusive

Quality products, great customer service, and the fastest delivery I have encountered. Awesome company!

I rarely write reviews, but this company truly deserves the spotlight. From the moment I placed my order, everything was seamless. The clothing is not only stylish and well-made but also incredibly comfortable — exactly what you hope for when buying online.

What truly sets them apart, though, is their exceptional customer service. I had a minor issue with sizing, and their support team responded almost immediately. They were polite, professional, and genuinely helpful. They handled my exchange swiftly without making me feel like a burden — which, in today’s world, is rare and honestly refreshing.

It’s clear they care deeply about their customers and take pride in what they do. Quality products, quick shipping, and above all, service that makes you feel valued.

Highly recommend — I’ll definitely be coming back!

Thank you guys for resending me the link.
I got the refund on time

the worst website ever created !!!!!!!!!!!!!
who ever designed the website needs to see a doctor
we love the clothes great quality wash really well but its impossible to get anything online it deletes items in your bag, and its sooooo difficult to see if its a top or shorts then u click back it takes u to the start !!!!!!
sort out your marketing team for gods sake

WORST RETURN SERVICE. NEVER ORDER ONLINE FROM THIS COMPANY

I am extremely disappointed with my recent experience with The Giving Movement. I placed an order and did not receive any communication regarding my parcel until I reached out myself. When I finally got a response, I was informed that my ID was required to process my order—information that was not disclosed at the time of purchase and felt highly unprofessional.

After reluctantly sending my ID, I heard nothing back until I called customer service, only to be told that my shipment would take an additional 2-3 working days. The lack of transparency, poor communication, and unnecessary delays have left me very dissatisfied. Furthermore, after I requested clarity on why they needed my ID, they ignored my email and follow-ups. This experience has been frustrating and unacceptable. I expected better from a company that promotes such positive values for such an extortionate pricepoint.

Very poor customer service. Will not be buying from this 'sustainable', 'giving' brand again. The items are not made to a standard size. I bought XS before and it fits me perfect. This time, the bodysuit is eating into my arms. It's so tight I can barely breathe. I asked for a refund or exchange. Apparently they can't do either and closed my ticket. Wow, thanks guys for the help. Your items aren't worth investing in. Honestly, it's not like these products are affordable. Avoid, avoid, avoid.

They keeps up with the latest fashion trends. I love their stylish designs.

They offer various payment options, making it convenient for customers. Specially “ Buy now pay later “ options.

Love the variety of colors they offer which is Perfect for mixing and matching. Top notch customer service, they truly cares about their customers.