Ordered both Rabanne 1 Million EDT 100ml and Spice Bomb EDT 90ml. Both arrived quicker than I expected and both boxed. Bottles were full and the scent was as expected. Both were advertised as testers... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Awful customer service. Scammers. Ordered two Victoria secrets body mists. Never received parcels, tracking did not work as possibly given a fake tracking number or one that did not exist. When e... Se mere
Ordered a Issey Miyake L'Eau D'Issey Pour Homme Eau De Toilette Spray 125 ml. No problem with transaction and good value for price paid at £27 odd plus postage BUT I was shocked to receive a packa... Se mere
Hi ordered YSL Kouros Monday, dispatched later that day, received relevant product in original unopened box Thursday afternoon able to track Royal mail service all the way. Have tried my order along w... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’re The Fragrance Warehouse; the fragrance retail and e-commerce brand here to provide you with the latest discounted fragrances and beauty products.
Kontaktoplysninger
Mica Building, 16B Church Road,, FY83NE, Lytham St. Annes, Storbritannien
- help@thefragrancewarehouse.co.uk
- thefragrancewarehouse.co.uk
4,1
God
389 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 37 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still waiting for refund and an explanation why cancelled
I bought viktor and rolf for £59.99 but 3 days later recieved an email stating I was refunded but no excuse why. My bank is pretty quick dealing with refunds but I am still waiting for the refund and an explanation from the numerous emails I have sent and had neither a response or refund. £59.99 is alot of money for me. I bought the perfume as my daughter passed away recently and this reminded me of her. I have neither perfume or daughter let alone reason or refund. Feel let down.
19. august 2024
Uopfordret anmeldelse
Besvarelse fra The Fragrance Warehouse
Hi Tracy,
Thank you for your review.
We have refunded your item due to the item not being in stock, an email would of been provided.
In terms of your refund, we can only process your refund and it is the banks processing times which can occur delays in the refund process.
However, we apologise for the delay by your bank but unfortunately it is out of our control once the refund has been initiated.
Have a great rest of your week.
My order was delivered really quickly…
My order was delivered really quickly and the price was great, would definitely buy again.
5. august 2024
Very quick dispatch and early arrival.
5. august 2024
GIRL OF NOW PERFUME
I ORDERED ELLIE SABB GIRL OF NOW PERFUME FULL SIZE TESTER FROM E BAY AND RECIEVED GIRL OF NOW FOREVER . ABSOLUTELY GUTTED AND CANT BELIEVE WRONG PERFUME WAS SENT . MUST HAVE WRAPPED IT BLINDFOLDED AS CLEARLY SAYS NAME ON BOX . NOT HAPPY
8. august 2024
Uopfordret anmeldelse
Besvarelse fra The Fragrance Warehouse
Thank you for your review,
We are currently looking to rectify this situation with the customer to provide them with a free prepaid return label along with the correct item and a freebie.
Oud…
Product arrived.1 week after ordering. Was a tester bottle as stated so no box. Scent smelt perfect. Was a gift and received very well. Over all a good experience.
5. august 2024
I was really pleased to find the…
I was really pleased to find the perfume that my friend loved as no one else stocked it. It also arrived quickly. Very good.
1. august 2024
massive scam
massive scam
took my money and said the order failed
4. august 2024
Uopfordret anmeldelse
excellent..am delighted
1. juli 2024
Perfume is not what it is supposed to be.
Ordered a 'tester bottle' of a perfume - I understand it was going to have tester label, etc etc. that's not an issue. Bottle was pleasantly full.
Its absolutely not the actual scent that it's supposed to be. I'm not sure if they filled the bottle with something else, or if they've topped up the bottle to make it full but a disappointing waste of £90.
Its definitely not the actual perfume it is supposed to be.
22. marts 2024
Uopfordret anmeldelse
excellent service
excellent service! Received 100ml as 50ml was out of stock - very generous of them… Definitely recommend and cheap too!
1. juli 2024
It was a gift
It was a gift, so I can't say anything other than it arrived quickly and the recipient was delighted
1. juli 2024
Not arrived yet and only review from…
Not arrived yet and only review from you.
Not proper service
1. juli 2024
Scam Website
Trying to return a faulty item and they are ignoring all of my emails. Phone number on their website is not a real number and so have no way of getting in contact.
Will be reporting to my bank today if no response.
Would highly recommend avoiding this website.
2. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Fragrance Warehouse
Hi Tom,
Thank you for your review, we are currently in correspondence with you to rectify the issue.
Thank you.
Pleasant easy transaction
Ordered a Clarins eyeshadow. Gave me an order confirmation, kept me informed, packaged item well and sent it in good time. All very good. Would recommend
Thank you
6. juni 2024
Everything was perfect!
3. juni 2024
Commande faite il ya deux mois 😱j'ai…
Commande faite il ya deux mois 😱j'ai envoyé mails essayer de les contacter mais aucune nouvelle 😡😡 vraiment une arnaque fragance warehouse vous êtes des voleurs pas professionnels du tout je vais porté plainte pour escroquerie
30. marts 2024
Uopfordret anmeldelse
Arnaque
J’ai commandé, argent prelevé et jamais recu la commande 3 semaines plus tard. J’ai la preuve que J’ai envoyé des mails de relance et autre. Aucune nouvelle. Arnaque !!
8. juni 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.