The Formula Skincare Anmeldelser 

149
•
TrustScore 3.5 ud af 5

3,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Complete scam! Enrolled my in an automatic monthly subscription without my knowledge or consent. The product is trash and comes in a tiny little sample size. Beware of anyone promoting this company! F... Se mere

Bedømt til 1 ud af 5 stjerner

I've previously purchased from them and had no issues. However I'm now in the same boat as others that have shared their experiences. I ordered in Feb, and after receiving a tracking notice that... Se mere

Bedømt til 5 ud af 5 stjerner

I am ver passionate about skincare. I highly, 100 percent recommend shopping with The Formula Skincare. Their customer service is amazing! Very kind and caring, extremely helpful! They respond very qu... Se mere

Bedømt til 5 ud af 5 stjerner

I came across The Formula Skincare when looking for a specific eye cream in Australia. Their site has all brands I hear about in my YT beauty channels (Mostly American) whose links don't often ship to... Se mere

Virksomhedsoplysninger

  1. Helse- og skønhedsbutik
  2. også i
  3. Kosmetikforretning

Skrevet af virksomheden

The Formula is a skincare focused online retailer and educational platform. We curate only the best and proven skincare products, based on the needs of skin and brand ethos. The right skincare for the right reasons. Official Australian retailer for much loved brands fro, around the world like Timeless Skincare, Geek & Gorgeous, Ausceuticals & Regimen Lab.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

149 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(149)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

It took ages for the delivery to arrive…

It took ages for the delivery to arrive . No one was interested to give me an update , I had to initiate it myself

1. juni 2023
The Formula Skincare-logo

Besvarelse fra The Formula Skincare

Hi Ramon,

Thank you so much for your order and your review. We always appreciate all and any feedback.

I checked your order and it seems there was a delay because of the ongoing production issues with the particular brand.

However it seems that somehow we missed your order when the stock did come in so there was a really big delay.

Sorry for that mistake and the inconvenience it caused. We are a super small business and team (Only three people) so things can get a bit crazy/overwhelming if there is a mix of supply chain issues and lots of orders. We appreciate your patience while we make improvements there.

I’m happy we got back to you with responses and updates quickly once you got in touch.

We would love to make it up to you if you wanted to give us another opportunity to show you that we can be good/efficient so shoot us an email at hello@theformulaskincare.com if you like.

Otherwise completely understand and thank you for your feedback.

Hope you have a great weekend and all the best.

The Formula

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service as always! The team is very helpful and friendly. Been a loyal customer for the past few years and I’m happy to keep coming back to them :-)

29. maj 2023
Bedømt til 5 ud af 5 stjerner

Great products

Great fresh products
Quick delivery
Personal note with each delivery
Always provides great information on products
Always helpful

30. maj 2023
Bedømt til 5 ud af 5 stjerner

Great products and shopping experience

Sometimes the skin doesn't need all the bells and whistles of skincare. I purchased G&G's HA5 RICH and aPAD. The former was on backorder/preorder waiting for fresh stock and was worth the weight. It came super quick once was back in stock. I will definitely repurchase from here again.

29. april 2023
Bedømt til 5 ud af 5 stjerner

I am ver passionate about skincare

I am ver passionate about skincare. I highly, 100 percent recommend shopping with The Formula Skincare. Their customer service is amazing! Very kind and caring, extremely helpful! They respond very quickly to any enquiries about the products they sell, they keep you updated and go above and beyond to help. I honestly couldn't speak highly enough and will continue to re purchase through this amazing company. Postage is quick. Honestly everything is amazing, thank you so much to The Formula Skincare

19. marts 2023
Bedømt til 4 ud af 5 stjerner

Prompt delivery, be aware of Pre-Order products

Prompt delivery and very clear communication from the product team. I was especially surprised and touched when I was sent a free product due to an ongoing long delay on the delivery of a pre-order product. I really appreciate how regularly and promptly I receive emails about my queries. There is a personal feel to the business and the product selection. Be aware that there are a fair amount of products that are pre-order in order to maintain small batch fresh ingredients and order accordingly. I am also a fan of the fact that the website chooses well priced brands and products to make available to Australian customers. I’m happy to continue ordering from The Formula.

19. marts 2023
Bedømt til 5 ud af 5 stjerner

Always Great Service

The two products I ordered a day apart arrived in the same package - which was great. Items arrived on time and were correct, never had an issue with anything I've ordered. Service is great! Loving the Geek and Gorgeous products.

19. marts 2023
Bedømt til 4 ud af 5 stjerner

Fabulous Geek & Gorgeous products at a…

Fabulous Geek & Gorgeous products at a great price. I have been using this brand for a little while now and it is truly gentle but effective on my rosacea prone skin. The only down about the experience relates to the long delay on the products I had on back order.

19. marts 2023
Bedømt til 5 ud af 5 stjerner

Great site for us in Australia!

I came across The Formula Skincare when looking for a specific eye cream in Australia. Their site has all brands I hear about in my YT beauty channels (Mostly American) whose links don't often ship to Australia. I am soooo happy The Formula can provide us with these wonderful Korean, Japanese etc beauty products. The ordering was easy as and the delivery process was all good. Thank you.

19. marts 2023
Bedømt til 5 ud af 5 stjerner

Best Online Service Team.

The Customer Service Team are always supportive and answer my questions about ingrediants within a reasonable amount of time. The products are exactly as described. Really happy with the service. Keep up the great work. Thank you.

10. februar 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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