I couldn’t be happier with the service from this carpet company. From start to finish, the whole process was smooth and professional. The team were helpful, knowledgeable, and made choosing the ri... Se mere
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Fantastic family run business with some great flooring choices and home visits too. They have supported our little Tennis Club, Thornhill Tennis, with some great flooring for our cabin. Support local... Se mere
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We were offered solutions and not pushed into an immediate sale. The options explained are of good quality & would offer a long lasting solution to our wonky cottage floors. A no cost survey has al... Se mere
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Amazzing firm . We are constructing a memorial to remember 139 men and boys who lost their lives in the Combes Pit disaster in 1893. The Flooring Outlet kindly donated some artifficial grass for the M... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Gulvforretning
- Tæppehandler
- Gulvlægger
- Butik med udstyr til haveanlæg
- Leverandør af træ- og laminatgulve
Skrevet af virksomheden
The Flooring Outlet is an independent, family-run business with two locations currently in Dewsbury & Halifax, and we will never be beaten on price, quality and service. We hold thousands of square metres of flooring in stock, which means more choice and better value for you. The Flooring Outlet is open to both the trade and public, and we offer the best prices across our entire range to help our customers save money where it matters most - their home. We have every type of flooring you will need in all the latest colours and styles, from major brands, to suit every budget. Plus, with our price-match promise, we'll beat any written quote. A friendly team is on-hand to help with any questions you have, be that about specific products or just some advice around which flooring is best for you. All of our products are available for delivery or cash and carry, or you can take advantage or our full fitting service to let us take care of our entire project from A-Z. Simply send us your measurements or bring them in-store for a free quote, or get in touch to arrange your free of charge measure and estimate. From carpet and vinyl to laminate and artificial grass, we've got it all available at The Flooring Outlet.
Kontaktoplysninger
Unit 1 Heatseam Business Park, WF12 9EG, Dewsbury, Storbritannien
- 01924 438334
- sales@theflooringoutlet.co.uk
- theflooringoutlet.co.uk
5,0
Fremragende
429 anmeldelser
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Besvarelse fra The Flooring Outlet
Thank you very much Ben, really appreciate the review. See you again soon!
BEST PLACE IN WEST YORKSHIRE
Brilliant place for all your flooring needs. We recently purchased vinyl flooring for some rooms in our home and the choices presented to us were outstanding. Ben the salesperson was professional and really helpful.
We already visited several other places beforehand and I can confirm that the prices at the Flooring Outlet are unbeatable.
I will certainly recommend anyone to come to the Flooring Outlet and see for yourself.
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you so much for the glowing review, Imran! We take huge pride in the quality and price of our products, as well as the high levels of service we aim to offer all of our customers. We really appreciate your support and hope to see you again soon.
I have used this company for the past…
I have used this company for the past 10 years, never had any problems, the staff are amazing and so helpful always polite and don’t hang over you or rush you as I am very indecisive 🤣 Thanks Kelly
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you for your continued business and for the amazing review! We look forward to seeing you again soon
Everything went exactly to plan
Everything went exactly to plan. Delivery was spot on! The lads were spot on.
10/10
21. august 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thanks Rob, really pleased to hear you had such a smooth experience. We hope to see you again soon
Went out of his way to help me
Went out of his way to help me. True gentleman!
20. august 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you Munsaf, glad we could get you sorted!
Laminate flooring
I’m very happy to find this store and I’m more happier to recommend to anyone who thinks to buy a flooring in Kirklees area.
I find out that they sell the best quality, the best price flooring and there are a most friendly staff.
I ordered the laminate floor for my bedroom and living room and from the 15 boxes I have no damage on it, so I just have to go visit them and get some more because I want them to kitchen to.
If I can I will give them 10⭐️
24. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you very much Iveta, we really do appreciate your business and the fantastic review! We look forward to seeing you again soon
Excellent service
Really great service. Good advise from sales team. Very efficient. Had my flooring fitted from the store. Excellent communication. Fitter was the best. Very helpful, did a great job.
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you so much Deborah! We take great pride in our work so this is amazing to hear, and we hope to see you again soon
Absolutely amazing definitely recommend…
Absolutely amazing definitely recommend to all my family and friends and will be ordering from here again soon.
19. august 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you Gemma, we really appreciate it. Don’t forget to ask family and friends to mention your name to earn referral rewards!
Kitchen flooring
The chaps in the shop were great, very helpful, excellent and quick service. The fitting process was also first class. Will definitely be back .
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thanks Jeff, really appreciate it and great to hear that you received such great service. We look forward to seeing you again soon
Great new floor laid in quick time
Great new floor laid in quick time , nice experienced advice given on choosing massive range of quality product’s , wouldn’t go anywhere else .
10. juni 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you Victoria, pleased we could get your LVT sorted for you. We really appreciated your continued support, see you again soon for the lounge carpet!
Excellent experience
Excellent experience! Called on Wednesday to book a quote which happened the very next day, and the new carpets were fitted on the following Tuesday. Really quick and friendly and professional - will definitely use again.
2. august 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you Sarah-Jane, we aim for the best service and I’m really pleased to hear this is what you received. We look forward to seeing you again soon
Fast delivery,very competitive pricing
Fast delivery,very competitive pricing, and around good customer service from all concerned
29. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thanks Andrew, really appreciate the fantastic review. Look forward to see you again soon
I don’t recommend this company
I don’t recommend this company. The two workmen totally ruined my door frames and skirting boards and floors as well as the awful job done to my hard flooring. I had the floor skimmed to be extra flat and it’s now rippled.
They invalidated my new home 2 year warranty as they tried to move sinks and toilets without telling me and caused leaks I had to pay to fix. I also had to pay for a decorator to repaint my skirting boards and mend the door frames they had hacked into. They told me I had to get rid of all the remnants which I took to the tip, the tip staff asked me to remove the mixed remnants out of the bags to sort into relevant skips, I put my hand in only to find loose Stanley blades in there. I contacted the manager who brushed me off with a lighthearted sorry. So I contacted the owner of this company back in May 2024 and I haven’t had a response. I also included 64 photos of the shoddy work.
I’m disgusted that my brand new home has been ruined by this company.
24. maj 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Hi Maria, firstly I would like to apologise for the issues you encountered during your project. We welcome and appreciate all feedback as we continue to improve and learn. As you can see from our hundreds of 5-star reviews, we take our jobs extremely seriously, and would never want anybody to feel mistreated by the work we do.
I however would like to confirm publicly that all of the floor-related issues have already been completely rectified. You have dealt with myself (Ben, the owner) throughout this entire process, and at no point have you been ignored or given any lighthearted responses.
The sub-contracted installation team re-visited the property on at least two occasions to fix the areas of concern, after which you confirmed you were happy with the work they had completed. The floor levelling was corrected and the full floor re-laid, and all work tidied up to your satisfaction.
For any concerns regarding further issues in terms of warranties or third party damage, we would be happy to support you through any processes in getting this rectified. All installation teams have their own insurances, and if you believe they have caused any undue damage we will always assist the customer wherever we can. If there’s also anything we can do personally, we are always open to discussing this.
You have my personal mobile number, and if you would like to discuss this matter personally please do give me a call.
Kind regards,
Ben
If I could give If I could give The Flooring Outlet 6 stars I would!
If I could give The Flooring Outlet 6 stars I would!
From the first point of contact to the end product I can’t thank the team enough.
They were prompt with their samples and efficient with fitting.
We liaised with Ben and he was professional with his opinion and listened to our ideas. He went above and beyond to make sure we were happy with our order and exceeded any expectations from start to finish.
Having just moved into a new build, the flooring was a big step for us in making a house a home and we’re so glad The Flooring Outlet could facilitate that for us.
Wouldn’t go anywhere else and can highly recommend.
Thanks again
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you so much Liam, we really appreciate the amazing review. As a family run business feedback like this is so important to us. We look forward to seeing you again soon!
Great communication
Great communication - lovely friendly people who genuinely want to help you get the best for what you need! Once again thank you so much for all your help!
13. maj 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you so much for the review, we really do appreciate it! Thanks for using The Flooring Outlet, we hope to see you again soon
Rang for a price was cheaper than 5…
Rang for a price was cheaper than 5 other companies I enquired with fast replies excellent product really helpful friendly highly recommended won't be beaten on prices 5 star from me thank you guys
29. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thanks Andrew pleasure seeing you today, look forward to getting you sorted for carpets next.
first class service
Excellent customer service from ordering artificial grass in their showrooms to delivery. Staff are really friendly and helpful, prices really good. Communication all the way through delivery was brilliant. Delivery guys great and very helpful
24. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you Neil, really pleased to hear you received the excellent service we aim for. We hope to see you again soon!
Really helpful staff made choosing my…
Really helpful staff made choosing my living room carpet really easy.
19. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you very much for the review, glad we could help you find the perfect living room carpet. See you again soon!
The flooring outlet in Dewsbury…..
The flooring outlet in Dewsbury…..
First class service, incredibly knowledgeable on all products.
The floor has now been fitted and looks absolutely fantastic …….The fitter was a gentleman called Peter, very professional, clean and tidy.
Thank you to the whole team for a job well done from start to finish.
Highly recommended
17. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you so much Andrew, pleasure speaking with you today and thank you again for sharing your fantastic feedback. We hope you love your new flooring, and hope to see you again soon
Fantastic service and price
Lovely service from Ben and the rest of the team.
Really knowledgeble at the showroom and quick communication through email and phone.
Plently choice and the fitters sent were tidy, friendly and did a fabulous job.
5. juli 2024
Uopfordret anmeldelse
Besvarelse fra The Flooring Outlet
Thank you Harvey, pleasure working on your project! See you again soon
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