Thefatpizza Anmeldelser 

Ordered at 7:45 said delivery 8:15 nothing turned up called restaurant constantly no answer
Eventually got through was told it’s through deliveroo app she can’t see tracking called again just put phone down on me never received order

The food was very cold didn’t look cooked couldn’t eat any of it and wouldn’t even feed it to my dog a real shame

I am writing this review as a stark warning to any potential franchisee considering TheFatPizza. My experience has been financially devastating, and the primary reason is the grossly misleading financial projection figures provided during the sales process.

The numbers presented to me painted a rosy picture of quick profitability and strong returns. In reality, these "projections" were a fantasy. The actual revenue and foot traffic have been a fraction of what was promised, making it impossible to meet overheads, let alone turn a profit.

I would strongly advise anyone looking to take on a FatPizza franchise to completely disregard the projection figures. They are not based on the reality of most locations and seem designed solely to sell franchises, not to set up new owners for success. Please, do your own deep, independent market research. Talk to current and former franchisees anonymously. My biggest mistake was trusting their numbers, and it's a mistake I will be paying for years.

Awful food, delivered cold with tiny portion sizes. Avoid.

Visited the Mortlake branch for fat pizza
Manoj was really kind and fast
Thankyou

Order went through incorrectly and there is no way to cancel on the app, when tried to call no answer at all. Then order never showed up and never refunded me after trying to call them for hours. Just took my money and ran, avoid at all costs complete scammers just trying to steal from you

My children love this place
Was better when they done the mahoosive pizzas! ..the pizzas are yummy and juicy
It’s going to be one of our top choices from now on :-)

Rubbish. Didn’t arrive. They hang up when you call.
Other reviews in my area saying the same, and finally they’ve taken themselves off the delivery apps, even though people complaining it’s 2hrs late!
Joke of a company

I am absolutely disgusted by this. We have accrued 3000 points by spending money with this company. We have decided to spend our EARNED points and they CANCELLED our order stating we ordered "Too much free food"!! SHOCKING! WE earned those points by spending OUR money and yet they won't let us order food using the points. Absolute DISGRACE of a company. I will never EVER give them another penny.

Paneer masala pizza was awesome! Great value for money too. Will definitely order again.

Omg what a shit highly incompetent pizza company —- I have 1692 points and I can’t redeem.
You have to phone a call centre - just spoken to a highly incompetent idiot that doesn’t have any experience in the app .
The whole thing is a scam ..
please do not order from these idiots .
Pathetic unprofessional uneducated idiots . No clue what so ever . If you want endless problems
Use this shot highly incompetent company
Unprofessional pathetic company .
Please contact me for the recorded call

Delivery didn’t turn up and refund not issued

Order was 20 later than the expected time but it is a Saturday so understandable.

Pizza was okay but nothing special, and somehow only warm even though it's 30c outside, the toppings did seem like good quality and the dough wasn't the worst but it's not different from any of the kebab shops that sell pizza in Wolverhampton.

The burger for the price point is ridiculous £11.50, it's a typical burger you get from a van at a car boot or market, like the gills burgers, wasn't even grilled, but strangely enough the toppings on it were quality, for the price you are charging for the burgers you need to at least use some decent quality mince, was worth a try but certainly won't be ordering again.

Stole my money via Uber Eats. The Edinburgh branch has been closed for 6 months according to its own call centre, but still automatically took my order and money. Uber Eats refused to give me a refund. It's either deliberate or negligent, and I bet it's happened to more people. I'll take this review down if the listing is removed from Uber Eats.

I got their signature pizza and it was all yumminess one can think of. My toddler said " this is the yummiest pizza in the entire universe" and I agree with her.

Yesterday I ordered a paneer pizza and it was the best, came hot and on time, I think it’s gonna be my new place to go for a tasty pizza! 🍕 best, totally recommend

1 Star is Generous, over an Hour from Latest delivery time and still no Pizza, Customer service is awful, lad literally told me oh your pizzas an hour late, like I didn't know. NEVER AGAIN!!

Arrived 45 ins late, call center didn't have the number for the branch and kept saying wait 10 mins and then call back. No other solution offered. Avoid

First time ordering with them order arrived 30 mins late I called the store multiple times to check on delivery time each person I spoke to gave me a different time so clearly lying when it finally arrived it was cold the driver didn't even apologize for the poor service sad thing is the pizza actually tasted nice but shame it was ice cold. Tried to contact customer service who initially responded to my email saying sorry for the poor service and experience and offered to give me points on the app towards my next order but when I asked if the points would cover the £25 cost of my initial cold pizza the responses stopped and I have received no correspondence since such a shame as the product is potentially good but sadly the service is garbage gave them ample opportunity to resolve the issue but arrogance and a lack of care and common courtesy is seriously missing. I'm still open to giving them another chance to rectify the problem but as of yet nothing 🙃

Pizza came cold and wrong garlic bread iv email but no reply